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Resellers Center For WHMCS

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About Resellers Center For WHMCS

Resellers Center For WHMCS empowers your resellers with tools to control end clients and their orders through WHMCS!

Thanks to Resellers Center For WHMCS, your resellers will be allowed to collect dedicated customers and select for them specific products, services and domains.
Moreover, the module enables end clients to perform convenient orders of services straight from your WHMCS.
What is more, they will be able to log in to their own WHMCS account with regard to handle their services, formulate tickets and pay invoices.

  • Provider Features:
✔ Define Global Configuration And Reseller Permissions
✔ Manage Assignment Of Clients And Services To Resellers
✔ Create And Manage Pricing Groups
✔ Assign Clients to Pricing Groups To Set Them As Resellers
✔ Assign Products, Addons And Domains To Pricing Groups
✔ Define Pricing Range Per Products, Addons And Domains For Each Billing Cycle
✔ Select Payouts Calculation Method Per Products, Addons, Domains And Configurable Options:
✔ Fixed Rate
✔ Difference
✔ Percent Rate
✔ Percent From Difference Between Admin And Reseller Price
✔ Admin Percent With Fixed Rate
✔ Admin Percent Plus Reseller Margin
✔ Reseller Percent With Fixed Rate
✔ Write Own Class To Calculate Reseller Profit
✔ View Statistics On Resellers Sales, Income And End Clients
✔ View Reseller Profits
✔ Enable Reseller Own CNAME Domain Support
✔ Select Available Store And Order Templates
✔ Choose Email Templates Available For Branding
✔ Choose Payment Gateways Available For End Clients
✔ Choose Ticket Departments Available For End Clients
✔ Choose Whether To Show Products Marked As "Hidden" To End Clients
✔ Determine Invoicing Method For Billing End Clients:
✔ Provider As Issuer Of Invoices
✔ Reseller As Issuer Of Invoices
✔ Allow Invoice Branding
✔ Define Default Sequential Invoice Number Format
✔ Allow Resellers To Receive Commissions From Configurable Options
✔ Allow Resellers To Access And Define Their Own Promotions
✔ Allow Resellers To Alter Their Email Templates CSS Styling, Header And Footer
✔ Prevent Resellers From Logging In As Their End Clients
✔ Prevent Resellers From Viewing End Clients Details
✔ Choose Whether To Send Default WHMCS Email If Reseller Template Is Disabled
✔ Make Payouts To PayPal Account Or Credit Balance
✔ Enable Automatic PayPal Payout Transfers
✔ Prepare Documentation For Each Reseller
✔ Disable Access To Knowledgebase For End Clients Of Certain Reseller
✔ Disable Access To Your Main Store For End Clients Of All Or Certain Resellers
✔ Hide Services Ordered Through Reseller Store In Admin Store View
✔ Access To Module Logs
  • Resellers Features:
✔ Configure Reseller Brand:
✔ Domain
✔ Company Name
✔ Store Logo
✔ Invoice Pay To Text
✔ Sequential Invoice Number Format
✔ Tickets Email Signature
✔ Store And Order Template
✔ Available Ticket Departments
✔ Set Up Independent Payment Gateways Available For End Clients:
✔ 2Checkout
✔ Authorize.Net AIM
✔ Bank Transfer
✔ Billplz
✔ Paypal
✔ Payflow Pro
✔ Stripe
✔ WePay
✔ Define Order Of Payment Gateways
✔ Define Prices Of Products, Addons And Domains Within Defined Limits
✔ Define Individual Promotions For End Clients
✔ Define Individual Terms of Service URL For End Clients
✔ Add And Manage End Clients
✔ View End Clients Orders, Invoices, Products, Addons And Domains
✔ Create Custom Invoice Drafts And Issue Them To End Clients
✔ Place Orders For End Clients Manually
✔ Manually Accept Order Of End Client Before Payment Receipt
✔ Login As End Client
✔ View Statistics On Sales, Income And End Clients
✔ View Generated Profits
✔ Access Documentation
✔ Receive Payouts To PayPal Account Or Credit Balance
✔ Receive Email Notifications On End Clients Orders
✔ Reply To Tickets Submitted By End Clients
✔ View Email Templates And Use Editor To Modify Their Content
✔ Modify Email Templates CSS Styling, Header And Footer
✔ Access Store By CNAME Domain Or Default Store URL
  • End Clients Features:
✔ Order Products, Addons And Domains
✔ Use End Client Details For Registered Domains
✔ View And Pay Invoices
✔ Pay Using Credit Card And Store Payment Data
✔ Apply Credits To Invoices
✔ Apply Resellers Promo Codes To Orders
✔ View And Manage Products
✔ Receive Branded Email Notifications
✔ Submit Tickets To Reseller
  • General Info:
✔ Migration Tool
✔ Fully Integrated With Lagom Theme
✔ Multi-Language Support
✔ Supports PHP 7.2 Up To PHP 7.4
✔ Supports WHMCS Themes "Six" And "Twenty-One"
✔ Supports WHMCS V7.10 And Later
✔ Easy Module Upgrade To Open Source Version


Installation of Resellers Center For WHMCS requires a few simple modifications of the template files.

No worries, we will guide you step by step through the entire installation process.

Note: If you still use any of Resellers Center For WHMCS previous versions prior to v3.x, read about it here.


1. Log in to our client area and download the module.
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2. In the downloaded file you might find one or two packages that support different PHP versions.

In the most recent versions of the module, you will find only one package that supports PHP 7.2 and later.

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Previous updates of the module may contain two packages dedicated to various PHP versions.

The first one that supports PHP 5.6 up to PHP 7.1, and the second one addressed to PHP 7.2 up to PHP 7.4.
Note: Keep in mind that PHP versions 5.6 up to 7.1 are no longer officially supported and their security issues are not fixed or released any more. Find more info here.

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Note: You can check the current PHP version in your WHMCS. To do so, proceed to 'Utilities' → 'System' → 'PHP Info'.
3. Extract the package and upload its content into the main WHMCS directory.

The content of the package to upload should look like this.

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4. When you install Resellers Center For WHMCS for the first time you have to rename the 'license_RENAME.php' file.

The file is located in 'modules/addons/ResellersCenter/license_RENAME.php'. Rename it from 'license_RENAME.php' to 'license.php'.

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5. In order to configure your license key you have to edit the previously renamed 'license.php' file.

Enter your license key between quotation marks as presented on the following screen.
You can find your license key in our client area → 'My Products'.

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6. The next step is setting up the 'storage' and 'config' folders as writable.

They are located in: 'your_whmcs/modules/addons/ResellersCenter/'.

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Activation of Addon

7. Now, you have to activate the module in your WHMCS system.

Log in to your WHMCS admin area. Click 'System Settings' then choose 'Addon Modules'.
Afterward, find 'Resellers Center' and press the 'Activate' button.

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8. In the next step, you need to permit access to the module.

To do so, select the admin roles which should have access to the module.
You might as well enable hooks to ensure that all the module's functions work as intended (recommended).
Optionally, choose whether you want to allow your reseller's end-clients to perform orders in your main store or to make them purchase products only through the reseller's store.
Finally, decide whether the services ordered by clients via the reseller's store should be shown or hidden when a client logs in to the administrator's main store instead of to the branded reseller's store.

Press 'Save Changes' when ready.

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9. Afterward, go to 'Addons' 'Resellers Center' 'Integration Code' and follow the instructions.

Note: Please keep in mind that WHMCS versions prior to V7.7 are no longer officially supported by the module.

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10. You have just successfully installed Resellers Center For WHMCS!

Management and Configuration

Management of Resellers Center For WHMCS is very convenient. You can supervise everything from the addon.

What is more, the module extends possibilities of both your resellers and their customers.
Let us find out what our product can do!


In this section you can find more information about a global configuration.

Additionally, here you can also read about the details of migration.

Global Configuration

In the 'Configuration' tab you can set up global settings of the module. You can define 'General', 'Billing' and 'Email Templates' settings.

Please note that these settings are default for all resellers. Read this section through to find the details of configuration per each reseller.

General Settings

  • Enable Store Branding - Allows resellers to set up a custom logo, company name and domain.
  • Allow Products - If enabled, resellers will be able to sell properly configured products in their own stores.
  • Allow Domains - Gives resellers possibility to sell domains in their own stores.
  • Allow CNAME - It enables the support for CNAME record pointing from the customer's domain. A new field named 'Domain' should appear in the 'Configuration' section of the 'Reseller Area'
  • Allow Promotions - If enabled, the reseller's end-clients will be able to the use promo codes in the reseller's store configured by the resellers in the 'Promotions' section.
  • Show Hidden - If enabled, the hidden products and groups will be visible to resellers' clients.
    Thanks to that functionality, there is a chance to configure special products destined for resellers exclusively. These will not be accessible in the main Administrator's store.
  • Configurable Options Commissions - If enabled, resellers will receive commissions from configurable options. This feature can be used with the following 'Calculation Methods' :
    • Percent Rate,
    • Administrator Percent With Fixed Rate,
    • Reseller Percent With Fixed Rate.
  • Default Reseller Documentation - Select the default documentation to show for new resellers.
  • Ticket Departments - Allows you to choose ticket departments available for end clients as they will contact resellers.
  • Templates - Allows you to select client area templates of the reseller store.
  • Order Templates - Allows you to select order templates set for a cart view in the reseller store.
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Billing Settings

  • PayPal Auto Transfer - Enables automatic transfers to a reseller's account.
  • Invoice Branding - If enabled, resellers can brand the number and basic information on the invoice.
  • Reseller Invoice
    • When the 'Reseller Invoice' option is off:
      When end clients place orders in the reseller store, the invoice will be created by WHMCS with the admin details (provided earlier in 'General Settings' ).
      Once the invoice is paid, the module calculates the profit in accordance with the product configuration in the reseller group.
      The calculated amount goes to 'Payouts' where the admin can transfer it via PayPal or credits to the reseller account.
      Find out more about calculation and pricing methods here.
    • When the 'Reseller Invoice' option is on:
      There are two invoices generated after placing an order in the reseller store. The first invoice is created by the reseller and sent to the client
      while the other one is generated by the admin and delivered to the reseller. The amount invoiced is taken directly from the admin charge for the product (reseller group configuration).
      In this case, calculation methods are not included and the reseller earns on price differences between invoices.
      Moreover, this option also permits resellers to use their own configuration data in payment gateways settings.
      Once they do it, end clients are able to make payments directly to the reseller account and the reseller settles debts with the administrator using prepaid WHMCS credits.
      Important: When you enable this option and any invoice is created in the meantime, you will not be able to disable it anymore!
  • Sequential Invoice Number Format - Required if 'Reseller Invoice' is enabled.
  • Gateways - Allows you to select gateways that resellers can enable in their own stores. This option is only available if 'Reseller Invoice' is disabled.
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Email Templates Settings

Here you can enable/disable numerous options that a reseller can customize later on.
These templates are related to emails regarding issues like:
  • General
  • Product
  • Domain
  • Support
  • Invoice
  • Invite
  • User
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Single Reseller Configuration

Global configuration settings, enumerated and explained above, can be also defined for particular resellers. You may alter them for a single reseller, the global settings will be overwritten by these ones.
Go to the 'Resellers' tab and press the marked button to continue.
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Here you will find the details related to the chosen reseller. In the 'Configuration' section you can select preferred 'General', 'Billing', 'Miscellaneous' and 'Email Template' settings.
Under the first tab, you will find exactly the same options to configure as in the global settings.
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The 'Billing Settings' section includes global and some additional configuration details per reseller:
  • Turn Off End Client Invoices - If this option is set to enabled, the end client will not receive the created invoices.
  • Credit Payment - This option, when enabled, gives the reseller's clients the possibility to pay using credits.
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Under the 'Miscellaneous' tab you will find these options available per reseller:
  • Turn Off Login To Main Brand - If this option is enabled, the reseller's clients will not be able to log into the main WHMCS store.
  • Turn Off KnowledgeBase - This option allows you to disable access to the KnowledgeBase for the reseller's clients.
  • Allow Promotions - This option enables the promotions in the reseller's store.
  • Allow Mail Wrappers Change - If this option is enabled your resellers will be able to change a global mail header, footer and CSS for their email messages.
    Important: If enabled, please inform the reseller that the fields are obligatory. If left empty or filled in incorrectly issues with emial templates formatting are bound to occur.
    Exemplary settings can be found in 'WHMCS System Settings' → 'General Settings' → 'Mail'.

  • Hide Login As Client action - if enabled, the reseller has no access to the 'Client Details' page in the Reseller Area.
  • Hide Client Details action - if enabled, the reseller has no access to the 'Login As Client' feature in the Reseller Area.
  • Send Default Emails - if enabled and the email template is disabled in the 'Emails Templates' tab, the standard WHMCS email is sent for it. Otherwise, the email is not sent at all.
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The last 'Email Templates' section contains the same list of email templates to enable/disable as the global configuration.
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Addon Management

In this section you can find more details about the management possibilities.

We will show you how to set up key options to ease the module's handling processes.

Pricing Groups

In order to grant any of your clients resellers' rights, you need to configure a group first.

To do so, proceed to the 'Pricing Groups' tab and click the button as shown below.

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A popup window appears. Just fill in a group name and press 'Create'.
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As you can see, a new group is visible on the list. It does not have any product configured.

To add a new product press the button as presented below.

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Choose a new product from the 'Add Product To Group' dropdown menu and press 'Save'.
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The product needs to be configured. Then, Resellers Center For WHMCS enables you to:
  • Edit Pricing (1)
  • Edit Calculation Method (2)
  • Delete Product (3)
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Product Pricing

It is possible to set pricing (1) for different billing cycles and currencies.

You can define pricing using the below options:

  • Admin Price - price set for a product (it may be lower than what reseller sets when this difference will be the basis to calculate a profit)
  • Highest Price - maximum price which can be set for a product
  • Lowest Price - minimum price which can be set for a product

To confirm settings, press 'Save' .

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Calculation Method

Several methods for the calculation (2) are available. Choose the one you want to use from the dropdown menu.
  • Fixed Rate - profit that your reseller always gets
  • Difference - between reseller's and admin's price
  • Percent Rate - percentage of reseller's price
  • Percent From Difference - a sum of reseller's price percentage and a difference between reseller's and admin's price
  • Admin Percent With Fixed Rate - a sum of admin's price percentage and a fixed rate
  • Admin Percent Plus Reseller Margin - percentage of admin's price summed up with reseller's margin
  • Reseller Percent With Fixed Rate - a sum of reseller's price percentage and a fixed rate

To confirm settings press 'Save' next to the product you have configured.

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The procedure is quite similar when it comes to adding addons and domains.

Click the right button to add a new addon.

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From the dropdown menu choose the one that will be added to the group.
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Now, you can set 'Pricing' and 'Calculation Method' or delete this addon.
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In order to add a new domain, click the right button, as shown below.
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From the dropdown menu choose the one that will be added to the group.
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Now, you can set 'Pricing' and 'Calculation Method' or delete this domain.
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The 'Resellers' tab displays all clients from your WHMCS system.

You can use it to assign any client to a reseller's group, that will activate them as resellers.
Click the button as shown below to create a new reseller.

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Assign a new reseller to the chosen group.
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To see resellers' clients go to the 'Resellers' tab and click the button next to a selected reseller.
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Here you can obtain more details about your customers and their clients.

Apart from clients, you can manage also invoices, transactions and services.

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You can also assign a new client to this reseller.
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Move to 'Services' to obtain more details about the clients' services and add any other products/addons/domains that are not yet assigned to this reseller's store.
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In the 'Payouts' tab, you can view the list of all resellers' transactions and make profit payouts to them. Moreover, you can accept 'Mass Payments' for selected resellers here.

Please note - this tab is only used if the 'Reseller Invoice' configuration is set to 'Disabled'.
Otherwise, the resellers settle debts with the administrator using prepaid WHMCS credits and payments made by end clients are credited to the reseller's account directly.

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In the 'Payouts' section, apart from looking at the details it is also possible to perform the following actions: pay by PayPal (1) or WHMCS Credits (2) and mark the transaction as completed (3).
The 'Mass Payments' section enables you to make mass payouts to all selected resellers at once. You can choose from PayPal Payment (4), WHMCS Credits Payment (5) and set up proper
PayPal Configuration by providing PayPal Application Key and Secret - both found within your PayPal account.

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The 'Statistics' tab allows you to see the amount of sales and income, and the number of clients assigned to resellers.
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Information about sale is also visible in the 'Reseller' tab.
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The 'Logs' tab allows you to see the details of the actions that have been already performed.
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Integration Code

In the 'Integration Code' tab you will find the instructions on how to allow your resellers to modify the client area and invoice logo.

Note: Please keep in mind that WHMCS versions prior to V7.6 are no longer officially supported by the module.

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Reseller Documentation

The 'Reseller Documentation' tab enables you to create and modify the documentation visible to specified resellers. The documentation provides guidelines to help resellers handle their panels with ease.
You can create the documentation in multiple versions - to add a new one, simply click the '+' button. Press the appropriate button located in the 'Actions' column to manage already formed documentation:

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Choose the resellers to whom the documentation will be visible, enter the name of the documentation and its content.
You can use HTML tags as well as attach a PDF version of your documentation.
Once ready, click 'Save' to save your documentation.

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From now on, our resellers will be encouraged to read the documentation from the welcome page, when they enter the 'Reseller Area' for the first time.
Reseller can hide the welcome page by pressing "Do not show again". Even then, the documentation is accessible from the menu:

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Client Area - Reseller

In the client area, your clients can add new subclients and access the 'Reseller Area' .

Access to the 'Reseller Area' is granted only to those clients, to whom reseller's groups are assigned in the Resellers Center For WHMCS module.

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Reseller Area

In the 'Reseller Area' you can manage clients, define products prices, set up branding, customize email templates and open tickets.


Under this tab, you can see a list of reseller's clients and perform various actions.

It is possible to log in as a client (1), make an order for a client (2), view client's details (3) and delete a client (4).

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To add a new client, press the button as presented below.
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Fill in all the necessary details in both 'General' and 'Address' sections.

Remember to save changes.

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When you enter client's details view (3), you will find here not only his personal details but also information about orders, invoices, services, addons and domains.
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Product Pricing

The 'Product Pricing' tab enables you to define prices for products, addons and domains you wish to offer to your clients.

Remember, you can define prices only within limits shown as placeholders.
If pricing is not provided, product, addon or domain will not be available for your clients.
You can also get here a direct cart URL to products group that you can share directly with your customers.

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In the 'Configuration' tab you are allowed to define 'General Settings' such as your own company name, email signature and logo used across client's client area, emails and invoices.

Please notice, that the available reseller configuration options may vary depending on the options you selected in the addon configuration and whether the 'Reseller Invoice' option was enabled for the reseller.

Note: Once the configuration of your brand is complete, your reseller will still need to set up a CNAME DNS record if domain is used.
This record will point from the branded domain towards the reseller main domain used by WHMCS.

  • For example: if 'Reseller Invoice' is disabled there will be an option to provide reseller PayPal emails but resellers will not be able to configure available payment gateways on their own:
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  • However if 'Reseller Invoice' is enabled there will be an option to configure payment gateways by resellers or enable 'Auto WHMCS Invoice Payments' .
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  • Should you decide to enter the URL to your 'Terms of Service' page, an additional field will appear during the ordering process.
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'Email Templates' is a place where you can view and edit email templates sent to your clients.

Provided the option 'Allow Mail Wrappers Change' has been enabled for the reseller, empty fields to edit the CSS Styling, Header and Footer will appear.
Important: If this option is available, you must fill in these three fields correctly or otherwise issues with email formatting are sure to occur.
You may use and alter general WHMCS settings available under: 'WHMCS System Settings' → 'General Settings' → 'Mail'.

To edit an email template, press the 'Edit' button next to the template you wish to alter.

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Finally, edit the email template to suit your needs and press the 'Save Changes' button.

Note: During this step you can easily add merge fields using dropdown menus marked on the following screen.

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'Payment Gateways' - this tab is only available if the 'Reseller Invoice' option in the admin area is set to 'Enabled' .

In this section, the reseller can set up their own payment gateway ('PayPal', 'Stripe', 'Bank Transfer', '2Checkout, Authorize.Net Aim', '', 'Payflow Pro', 'Billplz'
and 'WePay' gateways are currently available).
Thanks to this, all payments made by end clients are transferred directly to the reseller's PayPal account or bank institution.
The payments between the reseller and the administrator are settled through the reseller's previously supplied credit balance.

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Here is the detailed list of end clients' all invoices together with their status.
  • If the 'Reseller Invoice' option in the admin area is 'Disabled' , the listed invoices are generated between the end client and the site administrator.
  • If the 'Reseller Invoice' option in the admin area is 'Enabled' , the listed invoices are issued between the end client and the reseller directly.
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Using the 'Action' button on invoices list resellers can also view and manage the invoice details, similarly to how it is done in the admin area.
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Add a custom invoice. This option is available only for branded invoices between the reseller and the client.
  • Create - press to create the invoice draft, the invoice will not be available for the end client yet
  • Publish - an invoice is created, it is available for the end client instantly
  • Publish and Send Email - an invoice is created and an additional email is sent to the client
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This section allows you to view all of the orders with their chosen payment method and status.
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Apart from the general section with all orderes listed, you may view a list of ordered products, addons and domains separately.
Use visible filters to seach for specific orders only.
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In the 'Promotions' section resellers can generate fully customizable promo codes in order to apply a promotion for products, addons or domains of your choice.

Note: You must first enable them in your 'Configuration' section of a specific reseller.
Resellers can use the promo codes created only via the module itself, default WHMCS promotions cannot be applied.

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Click on the symbol, marked on the screen below to create one.
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Now you should see all fields required to properly configure a promotion.
  • Promotion Code - You need to create a new code, your customers will need it to receive a discount.
  • Type - Choose one of the available promotion types.
  • Recurring - Once set, a discount will apply to renewal invoices. If the field's value is set to 0, all future renewals will be discounted.
    Enter a different number to specify the exact sum of cycles the discount will last for.
  • Value - Provide the amount of the discount.
  • Start Date - Optional. In case a date is selected, the promotion will start working after the set date.
  • Expiry Date - Optional. The promotion will stop working at the end of the chosen day.
  • Max Uses - Optional. By proving a number you can define the number of allowed uses.
  • Uses - Current usage of the promo code.
  • Applies To - Select what products/addons/domains are eligible for the promotion.
  • Requires - Choose products/addons/domains that are required for the promotion to be applicable.
  • Billing Cycles / Periods - Decide which billing cycles and periods are required for the promotion to apply.
  • Lifetime - In that scenario, a discount will be preserved even if clients upgrades/downgrades their service in future.
  • Apply Once - In case of ordering multiple qualifying products, a discount will be applied once.
  • New Sign Ups - The promotion can be used by new clients only.
  • Once Per Client - When a client has already an existing active order a second use of the code will not be possible.
  • Existing Client - The promotion can be used only by existing clients with 1 or more active orders.
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By toggling the 'Upgrades / Downgrades' section, you will have a few extra fields to configure.
  • Upgrade Type - Select a suitable type of the upgrade the promotion applies to.
  • Discount Type - Choose a type of the upgrade promotion.
  • Discount Value - Enter a rate of the discount.
  • Upgrades Of Configurable Options - Provide an amount of the discount.
  • Notes - Any notes will be visible for you and for administrators exclusively.
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There are two ways to add a product to an end client account, we will show you both of them below.

Assign Product by Reseller

Your resellers can place orders for their own customers as if the orders were for themselves.
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Both your reseller and the end client will receive an order confirmation email.

Afterward, when an end client logs in to the WHMCS client area, he/she will be able to view and manage previously ordered products.
End clients can also list and pay invoices or create tickets (if these options are checked in the addon module).

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Access Order From The Client Area

Your reseller's clients can view order form with the list of products configured by their resellers.

Therefore, your reseller's clients can place orders on their own, using order forms in the client area.

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Tickets Management

If you have not disabled tickets in your addon, your resellers will be able to reply and forward tickets created by their clients.

It is only available for tickets department set in the Resellers Center For WHMCS configuration.

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On the screen below you can see a list of all the tickets created by a reseller's clients from the client area.
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You can easily reply to them.
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Client Area - End Client

An end client sees a branded client area.

Since the version 3.x of the module end clients are treated as regular WHMCS clients.

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General Relations

Relations between Provider, Reseller and Client
Payment system:

In general, Reseller receives a product from the Provider and then provides it further to the End Client.
Since the release of v3.0.0 the payment between the Reseller and Provider will be regulated by WHMCS credits but it can be also regulated manually or automatically to the Reseller's PayPal account.

Invoicing system:
  • If the 'Reseller Invoice' option in the admin area is Disabled, the invoices are generated between the end client and the site administrator.
  • If the 'Reseller Invoice' option in the admin area is Enabled, the invoices are issued between the end client and the reseller directly.

Domains & CNAME Records Configuration

In this section you will find guides on how to create a CNAME record in popular control panels.

For instance, if a reseller's branded domain is '' and the domain with your WHMCS is '' , the CNAME needs to be ' CNAME'.
Note 1: As you can see above, each domain has to be closed with a full stop.
Note 2: To learn more about certificate requirements, visit the SSL Certificate section.

The domain used by each of brands must be parked on the main domain.
In case when a domain cannot be parked or it is a subdomain, you must create the CNAME records that will redirect from the brand domain to the main domain.

Only when you have parked your domains can you move to setting the CNAME records on your panels. See the tips below.


1. Log in to your cPanel.
2. Press 'Simple DNS Zone Editor' under the 'Domains' section.
3. Select the domain you wish to manage from the menu.

Note: This step is required only if you own more than one domain.

4. Fill in the 'Name' field and the 'CNAME' record and press 'Add CNAME Record'.

Note: To define the record's TTL, you have to use 'Advanced DNS Zone Editor' .


1. Log in to your DirectAdmin.
2. Click 'DNS Administration' .
3. Afterward, select the desired domain.
4. Fill in the full domain/subdomain into the CNAME record and press 'Add' next to it.

Note: Do not forget to place a full stop at the end.


1. Log in to your Plesk panel.
2. Press 'Domains' under the 'Hosting Services' section.
3. Find the domain to be edited, and click on the corresponding Control Panel link.

Afterward, proceed to the 'Websites & Domains' tab and press 'DNS Settings' .

4. Add a new record or edit the existing one.
5. Now, change the record type to 'CNAME' and fill in both the 'Domain name' and the 'Canonical name'.

Finish by pressing 'OK'.
Note: The changes will take between 4 to 8 hours to update worldwide.

Remember to restart your server once it is configured.

SSL Certificate

If reseller branded domains or your WHMCS main domain use the SSL connection, they should also support selected certificates.

The supported types of certificates:

  • Dedicated SSL Certificate - handled separately for each domain.
  • Wildcard - if all brands and main WHMCS use the same domain.
  • SAN - if your brands and main WHMCS use different domains.

This is the way WHMCS works. It is not the limitation of our module which uses the 'WHMCS System URL' scheme.


Installing the SSL certificate for domains managed from cPanel consists of the following steps:
1. Log in to your cPanel and press 'SSL/TSLS Manager' under the 'Security' section.
2. Click on 'Manage SSL sites' under 'Install and Manage SSL for your site (HTTPS)'.
3. (installing the certificate) Select the domain, paste certificate and the private key, and save settings.
4. (using the already installed certificate) Select it from 'Browse Certificates' , and save settings.
You can also consider enabling the AutoSSL solution, which should automatically installs domain-validated SSL certificates. Go here for more information.

Note: AutoSSL function will rather not work for CNAME entries so you should use virtual hosts (vhosts) instead.


1. If your WHMCS is installed in a subdirectory, your resellers using CNAME record must provide their links with it.

For example, instead of
You can change that behavior through adding the below code to .htaccess file:

RewriteEngine on
RewriteCond %{HTTP_HOST} !^$ [NC]
RewriteCond %{REQUEST_URI} !^/whmcs-directory/
RewriteRule ^(.*)$ /whmcs-directory/$1 [R=301,L]

Result: If hostname is not and path is not whmcs-directory', then redirect to resellers domain with /whmcs-directory.

2. When it comes to our Resellers Center For WHMCS and Social Media Login For WHMCS modules, they are compatible and work faultlessly unless your reseller uses a branded domain.
3. If you enable the 'Reseller Invoice' option and any invoice is created in the meantime, you will no longer be able to disable this option.
4. If you would like to use Google reCAPTCHA for brand storefronts, you need to add domain addresses of those brands to the reCAPTCHA configuration.
To do so, please proceed here.
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Update Instructions

An essential manual through the process of updating the module is offered here.

When you upgrade the module from the version older than 3.5.0 to 3.5.0 or newer, please remember to set writable permissions to the 'config' directory, as described in step 6. of the installation guide.

Please keep in mind that there is a quick and easy option in our client area to upgrade the license of your module to an open source version at any time - and at a lower price!
To take advantage of it, simply use the License Upgrade button located on the product page and the discounted invoice will be generated automatically.


Migration tool allows you to upgrade Resellers Center For WHMCS module to the latest version.

Note: Version 3.x currently supports migration from the version 2.5.x of the module and it will only transfer data on resellers, resellers' clients and resellers' groups.
Therefore, the other settings of the module need to be reconfigured manually.

To perform the migration simply overwrite old files to the latest version of the module and refresh the addon page in the admin area.

Common Problems

1. When you have problems with connection, check whether your SELinux or firewall does not block ports.
2. If you use HTTPS, remember to implement a redirect from HTTP to HTTPS on the reseller's domain.

Otherwise, WHMCS will route visitors to the main WHMCS and not the reseller store. Keep in mind that when WHMCS creates the redirection, the domain is changed as well.

3. We do not recommend using Resellers Center For WHMCS with:
  • Multibrand For WHMCS
  • SMS Center For WHMCS (due to e.g. separate email templates used)
  • Discount Center For WHMCS (due to e.g. not branded invoices)
  • Quotes Automation For WHMCS (due to e.g. not branded emails or invoices)
  • Hosting Quota Notifications For WHMCS (due to e.g. not branded emails)
  • Zendesk For WHMCS, Freshdesk For WHMCS and Kayako For WHMCS (due to e.g. not branded ticket messages)
  • CRM For WHMCS (due to e.g. not branded emails)

Integration between these modules is hampered due to specific features of each one of them and their individual work flow.
That is: separate email templates used or common hooks that override one another (Multibrand and Discount Center), etc.
We are continually working on eliminating these limitations wherever possible.

4. Please remember that Resellers Center For WHMCS works flawlessly with WHMCS V7 along with the officially supported Template 'Six'
In case you are using some custom template, you must be aware that unexpected errors might occur and we cannot take the responsibility for solving them.
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Resellers Center For WHMCS