Personal tools


cPanel Extended For WHMCS

From ModulesGarden Wiki
Jump to: navigation, search


About cPanel Extended For WHMCS

cPanel Extended For WHMCS allows you to automate accounts provisioning and lets your clients manage their web hosting accounts in the WHMCS client area.

The module authorizes your customers to not only manage FTP accounts, domains, databases or backups but also install and manage various web applications.
Inbuilt admin panel will let you adjust each product individually and decide which functionalities shall be available to your clients.

Check out also our Inactive Account Manager For cPanel module and reduce your running cPanel costs!

  • Admin Area Features:
✔ Create/Suspend/Unsuspend/Terminate Account
✔ Change Package And Account Password
✔ Log In To Each cPanel Account On Click
✔ Log In To WHM Panel On Click
✔ Automatically Unban Client IP Address Upon Logging In
✔ Configure Account Initial Settings And Resource Limits
✔ Configure Email Accounts Initial Settings And Resource Limits
✔ Configure Client Area Features And Template Per Product
✔ Enable And Configure Application Auto Installer To Use Per Product - Softaculous Or Installatron
✔ View All cPanel And cPanel Extended Products And Servers In One Place
✔ Define CloudLinux Configuration Per Product:
✔ Operations Per Second
✔ PHP Version
✔ Resource Limits
✔ Virtual Memory
  • Client Area Features:
✔ Remote Access And Management Of:
✔ Addon Domains
✔ Applications And Their Backups
✔ Autoresponders
✔ Backups - Manual And Automatic
✔ Cron Jobs
✔ Disk Usage
✔ DNS Zone Editor
✔ Domain Aliases
✔ Domain Redirects
✔ Email Accounts
✔ Email Deliverability
✔ Email Forwarders
✔ Files Manager
✔ FTP Accounts
✔ Git Version Control
✔ IP Blocker
✔ JetBackup 4
✔ Mailing Lists
✔ Metrics: Latest Visitors, Webalizer, Analog Stats, AWStats
✔ ModSecurity
✔ MX Entries
✔ MySQL Databases
✔ PHP Version
✔ PostgreSQL Databases
✔ Remote MySQL
✔ Subdomains
✔ SSL/TLS Management
✔ SSH Access
✔ Unban IP Addresses
✔ User Manager
WordPress Manager - Separate Module Required
✔ WordPress Toolkit
✔ One Click Login To:
✔ cPanel
✔ File Manager
✔ phpMyAdmin
✔ RVSiteBuilder
✔ Webmail
✔ WP Toolkit
✔ Change Account Password
✔ Perform Bulk Actions
  • Application Auto Installer Features:
✔ Ordering Process:
✔ Auto Install Chosen Application After Account Creation
✔ Auto Install Application Chosen By Client During Order - With Configurable Options
✔ Allow Custom Settings Of Auto Installed Application - With Custom Fields
✔ Client Area:
✔ Install New Applications With Softaculous Or Installatron
✔ View And Manage Installed Applications
✔ Create Clones Of Installed Applications - Softaculous Auto Installer
✔ Create And Push To Live Staging Instances Of Installed Applications - Softaculous Auto Installer
✔ Backup Installed Applications
✔ Perform Auto Backups On Application Updates By Softaculous Or Installatron
✔ View And Manage Created Backups
✔ Restore Applications From Backups
✔ Delete Applications Along With Their Backups
  • General Info:
✔ Supports CloudLinux on WHM
✔ Works With Root And Reseller Account (Single Features Require Root Access)
✔ Utilizes Ajax Loaded Pages - Similar To Those From cPanel
✔ Integrated With Advanced Billing For WHMCS - Actual Server Resource Usage Billing
✔ Integrated With DNS Manager For WHMCS - Supports cPanel & cPanel DNSOnly
✔ Integrated With IP Manager For WHMCS - Complete Control And Easy Assignment Of IP Subnets
✔ Integrated With Server Allocator For WHMCS - Automatic Assignment Of Most Suitable Servers To Products
✔ Integrated With WordPress Manager For WHMCS - Remote Installation And Management Of WordPress Instances
✔ Fully Integrated With Lagom WHMCS Client Theme
✔ Multi-Language Support
✔ Supports PHP 8.1 Back To PHP 7.4
✔ Supports WHMCS Server Sync Tool
✔ Supports WHMCS Themes "Six" And "Twenty-One"
✔ Supports WHMCS V8.10 Back To WHMCS V8.6
✔ Requires ionCube Loader V12 Or Later
✔ Easy Module Upgrade To Open Source Version

Installation and Configuration

Read the below instructions to learn how to install and then configure cPanel Extended For WHMCS properly.

We will guide you step by step through all installation procedures.


1. Log in to our client area and download the module.
2. In the downloaded file you might find one or two packages that support different PHP versions.

In the most recent versions of the module, you will find only one package that supports PHP 7.2 and later.

PHP72 74.png
Previous updates of the module may contain two packages dedicated to various PHP versions.

The first one that supports PHP 5.6 up to PHP 7.1, and the second one addressed to PHP 7.2 up to PHP 7.4.
Note: Keep in mind that PHP versions 5.6 up to 7.1 are no longer officially supported and their security issues are not fixed or released any more. Find more info here.

PHP56 74.png
Note: You can check the current PHP version in your WHMCS. To do so, proceed to 'Utilities' → 'System' → 'PHP Info'.
3. Extract the package and upload its content into the main WHMCS directory.

The content of the package to upload should look like this.

4. When you install cPanel Extended For WHMCS for the first time, you have to rename the 'license_RENAME.php' file.

The file is located in 'modules/servers/cpanelExtended/license_RENAME.php' . Rename it from 'license_RENAME.php' to 'license.php' .

5. In order to configure your license key, you have to edit the previously renamed 'license.php' file.

Enter your license key between the quotation marks as presented on the following screen. You can find your license key in our client area → 'My Products' .

6. In the next step, set up the 'storage' folder as recursively writable.

This folder is available at two locations:

  1. your_whmcs/modules/addons/CpanelExtended/
  2. your_whmcs/modules/servers/cpanelExtended/
CP4 2.png
If you are updating your module from version 3.14 to 3.15, you have to perform additional steps described in the Update Instructions.

Activation of Addon

7. Now you have to activate the module in your WHMCS system.

Log in to your WHMCS admin area. Click 'Setup' and find 'Addon Modules'.
Afterwards, find 'cPanel Extended Center' and press the 'Activate' button.

8. In the next step you need to permit access to this module.

To do so, click on the 'Configure' button, tick the desired admin roles and press 'Save Changes'.

9. cPanel Extended For WHMCS has been successfully installed!

Access the addon under 'Addons' 'cPanel Extended Center'.

Configuration of Server

10 To begin, you must add a new server.

Go to 'Setup' 'Products/Services' 'Servers' and press 'Add New Server'.

11. Enter your server name, IP address, username and a password. Choose 'cPanelExtended' from the dropdown menu and press 'Save Changes'.

If you connect with your cPanel server via SSL, then make sure that you checked the 'Secure' field located at the bottom of the page.
Note: Keep in mind that the URLs of the 'Login to Webmail' and 'Login to cPanel' buttons located in the client area derive from the 'Hostname' or 'IP Address' fields.

12. Once your server has been configured correctly, you will see the following screen.

Create a new group for your server. Press 'Create New Group' to proceed.

13. Enter the group name, select your previously created server, press 'Add', and then 'Save Changes'.

Configuration of Product

14. In order to create a product, go to 'Setup' 'Products/Services' 'Products/Services' .

If you do not have a product group, click on 'Create a New Group' . If you do, simply skip step 13.

15. Fill in a product group name and press 'Save Changes'.
16. When you have a product group added, you can create your product and assign it to the cPanel Extended module.
17. Afterwards, choose your product type and product group from dropdown menus, then enter your product name select the used module: 'cPanel Extended'.

Press 'Continue' to go on.

18. Now, go to the 'Module Settings' section, choose the previously created server group from dropdown menu and press 'Save Changes' .

Important: Setting cPanel theme is required for some features to work properly.
Configure your WHM Package here if you wish.

19. If you want to enable CloudLinux features for your product, simply select this option.

Now, you can put limits for your clients' resources regarding:

  • CPU Usage
  • Physical Memory
  • Virtual Memory
  • Operations Per Second
  • I/O Limit
  • Concurrent Connections
  • Number of Processes
  • PHP Version
CP16 1.png
If you want to use the above cPanel entries as configurable options, please follow the guide available at this article.

Additionally, you can use the records for CloudLinux from the list below:

speed|CPU Speed
pmem|Physical Memory
io|I/O Limit
maxentryprocs|Concurrent Connections
nproc|Number of Processes
vmem|Virtual Memory
iops|Operations Per Second
20. You may set up several options that will be applied to the product when creating one:
  • Configure the "Mail Node", "Mailbox Format" and the "Contact Email" options
  • Define the limits of the "Deferred/Failed Emails", "Emails Per Hour" and the "Email Account Quota"
  • Provide the default "Language" of the account and a custom "Feature List"
  • Enable "DomainKeys Identified Mail (DKIM)" and "Force DNS" to overwrite an existing DNS zone for new accounts
CP16 2.png

Configuration of Addon

20. You have just correctly created and customized a new product.

Go to 'Addons' 'cPanel Extended' in your WHMCS. You will find there a dashboard with the possibility to:

  • See the list of configured cPanel and cPanel Extended products
  • See the list of configured cPanel and cPanel Extended servers
  • Go directly to the product and server configuration
  • Log in to WHM panel from server configuration with one click
  • Easily upgrade the already configured cPanel product to cPanel Extended
21. Proceed to the 'Features' section and find the product you are interested in and press the 'Configuration' button next to it.
CP17 1.png
22. You should find here boxes dedicated to 'Features', 'Applications', 'Client Area Template'.

To show you an example, we will set the configuration from the beginning, without using other configuration options of the product.

Select the features you would like to activate for your customers.

23. Choose whether to activate the 'Install Applications' option.

In case you wish to activate this option, you will have to select 'Auto Installer' from the dropdown menu. Afterwards, enable 'Install Tab' and 'Backup Tab'.
You may also enable option 'Auto Install on Creation' and application will be installed immediately once the product has been created.
Choose the desired language of the applications by typing in its two-letter code in the 'Language' field. A complete list of language codes can be found here.
If the field is left blank, a default value, which is 'en' (English) will be used.
Moreover, you can permit your clients to toggle automatic backups for application updates or enable them for the first chosen application after the initial order.
Note: You can also create a configurable option with an app to be installed. You can find the instruction to do that here.

24. Select from the dropdown menu which client area template should be used for this product.

Note: By default only one template is available. If you have more templates prepared, you will be able to choose one from here.
You may also set the product's details page to look like the standard WHMCS cPanel module view in the client area.

25. Finally, decide whether to allow your clients to create email accounts with an unlimited quota.

If you disable this option here, you may then set the quota limit per created account.
Do not forget to 'Save' the changes once the product configuration is ready!

CP19 1.png
26. If you already have another product configured, you may copy its configuration.

Find the 'Copy' button on the list with products or select multiple item at once.
Then choose the product configuration that settings you wish to copy into the selected products.

CP19 2.png
27. From now on, all your clients who ordered a previously created product will be able to manage their cPanel accounts via your WHMCS system.

The screen below presents a summary view of the ordered product in admin area. Among the available actions you will find:

  • 'Log In To Control Panel'
  • Module Commands: 'Create', 'Suspend', 'Unsuspend', 'Terminate' the product; 'Change Package' and 'Change Password'
This is what your customers should see in their client area:
Please note that the 'WordPress Manager' icon only appears if you have WordPress Manager For WHMCS module installed.

Upgrade cPanel to cPanel Extended Product

Once you have already configured the standard cPanel products, you can easily upgrade them to the cPanel Extended products.

Note: Before you start, make sure that you have already configured the cPanel Extended server.
To start, proceed to the 'Dashboard' in the cPanel Extended addon. Next, find your standard cPanel product on the list and press the 'Upgrade Product' button.

Now, select the new server group configured for the cPanel Extended module.

Note: Make sure that this server configuration is exactly the same as the standard cPanel server configuration.
Press 'Confirm' to proceed with the product upgrade. After completion, the product will switch its module settings to the ones from the cPanel Extended module and server.



cPanel Extended For WHMCS allows your customers to manage their cPanel accounts without being logged into the cPanel server.

Read the below descriptions to get familiar with all of the cPanel Extended For WHMCS functionalities.

Configurable Options For Application Auto Install

Let your clients decide which application they would like to install on their new cPanel account.

While placing an order, your customer can choose an application which will be installed upon account creation.
There is nothing else you need to do. The application will be ready to use instantly!
To set up this feature, return to the configuration of your product, find the 'Applications' section, activate 'Install Applications' , choose 'Auto Installer' and activate 'Use Configurable Options' .

Go back to the list of products and click on a download icon to view the applications list.
CP52 2.png
These are the names of values that you can enter in the fields of configurable options. We will configure them in the next step.

For example, if you would like to set up 'Drupal' in your applications list, you will need to enter the 'Drupal 8.6.2' or 'Drupal' value.
1. If you have made a mistake with the application name, the auto installer will not work.
2. If you do not enter the version number, the auto installer will install the latest version of the application.
Now that you know what values should be entered in configurable options for particular applications, we can proceed further.

Go to your 'WHMCS' 'Setup' 'Products/Services' 'Configurable Options' and press 'Create a New Group' .
Enter the group name of your choice, select the product to which you want to assign configurable, then press 'Save Changes' .
Now click on 'Add New Configurable Option' .
This moment is very important. As 'Option Name' , you have to enter 'Installation App' . Otherwise the entire functionality will not work.

Here you can set up as many applications as you want. To do so, enter a value name, e.g. 'WordPress 3.7.1' and press 'Save Changes' .
Repeat this as many times as you need and do not forget to set 'Option Type' to 'Dropdown' .

Remember that if you do not provide the version number of the application, the latest version will be installed.

As you can see on the following screen, we decided to offer our customers five applications.

When you finish adding applications, press 'Save Changes' and 'Close Window'.

Using the module's version above 3.1.0, you can also create a new configurable option - Auto Backup On Update with the 'Yes/No' type.

This option is used to enable the creation of auto update backups for the first chosen application after the initial order in WHMCS.
Please note that this option works only with Installatron plugin and Auto Update Backup Enabled By Default On Order setting in the module features has to be disabled to make this configurable option work properly.

CP58 2.png
Afterwards, come back to 'cPanel Extended Features' 'Configuration' 'Applications' , activate 'Use Configurable Options' and choose 'Apps/Configurable Options' from a dropdown menu.

Please note that you can have more configurable options groups at your disposal. Press 'Save' . You have just successfully assigned configurable options to the application autoinstall.

Let us find out what your customers are going to see in your client area while placing an order.

As you can see, a dropdown menu with the previously configured applications has shown up.


Assignment of Custom Fields To Application Autoinstall

Now that you know how to allow your customers to choose which application they would like to install on their account, we can proceed one step further.

Until now all applications have been installed with the use of default details like e.g. directory names or a database name.
Those details are sent to each customer via email.
Allowing your customers to choose their own installation paths, usernames and others is a safer solution and a recommended one. Let us see how to do that.
To begin with, go to 'Product/Services', find your product using the 'cPanel Extended' module and enter the 'Custom Fields' category.
You will need to add 12 custom fields. The first 8 are:

  • Directory
  • Database Name
  • Database Username
  • Database Password
  • Table Prefix
  • Site Name
  • Site Description
  • Language

Remember to set each field type as 'Text Box', tick 'Required Field ' and 'Show on Order Form'.
The below screen presents the first three elements and the remaining five look in a similar manner.

The next 3 fields are:
  • Admin Username
  • Admin Password
  • Admin Email

Set them as 'Text Box' and tick 'Show on Order Form'.

CP61 1.png
The last field is:
  • Auto Update

Set it as 'Drop Down', enter 'Yes, No' into 'Select Options', tick 'Required Field ' and 'Show on Order Form'.

CP61 2.png
Once you add all custom fields, they will appear while placing an order.

Voila! Now your customers can personalize each application without the necessity of installing it later.


Custom Softaculous Application Language

We will show you how to quickly set custom language for Softaculous web applications.

For this purpose you need to add a new custom field for your product. The field should be called 'Language' .

Afterwards, go to your 'Products/Services' and check whether the 'Language' field has appeared.

In order to change the default language of the application for an account, enter here an appropriate value.

From now on the just added language field will be visible to your customers as well. While installing a new application, they will be enabled to set a desired language by entering the appropriate value into the field.

Here you will find a complete list of all language codes.

Client Area

In the following section, features available in the client area will be thoroughly discussed.

Addon Domains

Addon domains allow you to link the domain to a subdirectory of your account.
You can view and manage addon domains, edit document root and make redirections.
Press the 'Create Addon Domain' button and enter the desired details.
Please note that an FTP account will not be automatically created with the domain.
CP28 2.png

Applications Configuration


Install your favorite applications in a few seconds without even accessing cPanel.

Use cPanel Extended For WHMCS to:

  • Install applications
  • Edit/delete applications
  • Create clones/staging instances
  • Create and restore backups

To start, simply proceed to 'Applications' , and then find the 'Install New' section.

Afterwards, you will see an extensive menu with application categories.
Use the 'Search' box to find the application you need and install it.
For presentation purposes we will install 'PrestaShop' located in the 'eCommerce' category.
CP42 1.png
Now, you have to enter necessary installation details, login details and other required data. Then press 'Create' button to follow. Wait for the 'Success' notification.
View the list of your installed applications by clicking on the 'Installed Applications' tab and manage the application.

Here you will find the name of the application, its path, size and available actions:

  • Create Staging application - create staging instances from an application to test the upgrades or changes before pushing them to the live installation ('Softaculous' only)
  • Generate Backup
  • Clone application - clone existing website installations to modify or use them on different domains ('Softaculous' only)
  • Delete application
  • Edit application ('Installatron' only; see the latter screen)

Note 1: Please be aware that creating staging applications, generating backups and cloning may take even up to a few minutes and the results are not visible instantly.
Please wait until they appear on the list.

Note 2: There are few applications available in Softaculous, which cannot be cloned nor staging instances created. These two options are not available on the list in case of such apps.

For staging applications, there is an extra option available to push such application instance to the live environment.

Simply press the marked button. Please keep in mind that it might last a short while before the application appears on the list.

CP46 2.png

Application Backups

You can also create a backup of your installation. To do so, simply press the 'Create Backup' button next to the installed application.
Confirm the action and backup generation will start immediately.
After a moment you should receive a message confirming that the operation has just started and will be completed in a short while.

Once you have created a backup of your application, proceed to the 'Backups' tab.
There you will find a list of created application backups along with the date when they were created.
Use action buttons marked on the screen to restore and delete a chosen backup.

You can also let your customers create automatic backups for application updates.

To do this, go to 'Addons' 'cPanel Extended Center' 'Features' 'Configuration' and enable Auto Update Backups.

CP49 11.png
Then, when a client installs a new application, it will be possible to toggle the option for automatic update backups and restore them if the application update fails.
CP49 12.png


In this section you may compose and add extremely useful default messages.

They will be automatically sent as a response message when you have no access to your mailbox.
Press 'Add Autoresponder' to create one.

CP30 5.png
Fill out all the required information. Define whether to start the autoresponder immediately or introduce custom starting time.

In the same way, define when to stop using this particular autoresponder.
Next, specify the time interval of sending the message to the same address, type in the email address and compose the whole message here.

CP30 3.png


All backups generated automatically are displayed in the page under 'Restore Points' and 'History' tabs.

To restore a backup, choose the desired elements and press 'Restore' .
Note: Automatic backup has to be enabled from your WHM panel.

CP31 1.png
You can make backups and download your entire cPanel settings or only a part of them.

To generate a full backup, press 'Generate Full Backup' .

Afterwards, choose 'Backup Destination' from a dropdown menu.

Optionally, you can also fill in an email address to which a notification about the backup will be sent.
Depending on the choice of 'Backup Destination' , you might also need to fill additional fields.
Confirm backup creation through pressing 'Generate' .

To download a backup, simply press the 'Download' button. The process should start immediately.

Partial backups are generated during the download process.

Note that if you have created any MySQL databases or email forwarders, you can also download their backups from the corresponding tabs.

Cron Jobs

Configure cron jobs settings to fully automate commands and scripts on your site.

Press 'Add Cron Job' to create a command.

CP34 1.png
You may create a custom command, yet make sure it is correct, or slecet one of the defined settings.
In the second case, simply select need time configuration and type in the command.
CP34 2.png

Disk Usage

Disk Usage section allows clients to monitor their account's available space.

Please note that all presented figures are relative to the largest directory and may not reflect recent changes to the client account’s disk usage.

Moreover, email account storage may occupy less space on the disk if compression or hard-link optimizations are used to save space.
Also email account storage does not include the metadata that the system uses to store email.

If you need to see usage data for individual files use File Manager tool.
For more information about MySQL or PostgreSQL databases go to their corresponding sections

CP26 3.png

DNS Zone Editor

This section gives you the possibility to manage the 'DNS Zones' of your domain easily. Press ' Edit' icon next to a single domain and you will be moved to DNS records section.
CP26 4.png
As presented below, there is a list of your existing 'DNS Zones' .
You can edit them or delete if they are no longer needed. If you wish to add a new 'DNS Zone' , simply click on the appropriate button.
CP26 5.png
Now, choose the type of your 'DNS Zone' and provide its name and any other required values depending on the zone type.
CP26 6.png

Domain Aliases

You can add and manage your domain aliases.

This option allows you to read content of one domain from another domain name.
Note: domains must be registered with a valid registrar and point to your DNS server.

After alias creation, you can edit it to enable and add redirection.
CP29 1.png

Domain Redirects

Easy access to domain redirection options is very useful.

This option allows you to redirect a specific web page to another one and display the contents of that page.

For example, if your main domain is, you can make such the following forward:

Choose the type: Permanent or Temporary; decide whether to use 'www' redirection or not; select 'Wild Card Redirect' if you need.

CP30 1.png

Email Accounts

View and edit email accounts that are associated with your domains. Use filter to find required email addresses, preview its selected quota and manage the account.
Press 'Create Email Account' and select to which domain it should be added, type or generate password and define limited or unlimited quota.

In case 'Unlimited Quota' has been disabled for the product by the administrator the visible on the screen below option will not be available here.
You have to enter quota manually, its value must be lower than the set by the admin limit.

CP23 2.png
You may also preview the email account settings on pressing the information icon. Any details on the email account, necessary to configure an external email client, are included in that place.
CP23 3.png

Email Deliverability

Email Deliverability interface allows clients to reduce the number of emails sent from their server that end up in spam folders by installing recommended DKIM, SPF and PTR DNS records.

There are two options available:

  • Repair Records- installs invalid records once again.
  • Manage Domain- once clicked, the client will be able to install these DNS records for the selected domain.
CP23 4.png
After choosing the domain, the client can preview and install the suggested names and values of the records.

Please note that it is recommended to evaluate beforehand whether your system is properly configured.
Moreover, if any problems like controlling DNS records for a domain or finding authoritative nameservers occur with these records, then their installation might take place only locally and it may not be effective.
These kinds of potential problems will not be indicated in the WHMCS client area in the way they are in the cPanel itself. More information about setting up email deliverability in cPanel can be found here.

CP23 5.png

Email Forwarders

In this section you can set up email forwarders and choose from several destination options to adjust mail forwarding perfectly to your needs.
Press the 'Create Forwarder' button, specify the forwarded email, select forward option type and define the destination
CP24 1.png
In the next tab you can also add email domain forwarders to forward email from one domain to another.

Note: Forwarding a domain's email will override the default address for that domain!

CP24 2.png

File Manager

File manager allows you to manage files and folders on your cPanel account.

View the list of files with their specific data: name, size, date of last modification and established permissions.

CP36 2.png
You can create a new file by pressing a corresponding button as well as upload new files and create directory by pressing additional actions.
CP36 2 1.png
You can also perform such actions as compression, extraction, moving or coping to other location, permission change and removal on single or multiple files or directories.
CP36 2 2.png

FTP Accounts

Manage the accounts to be able to access your website files through an FTP protocol.
Add and configure FTP Accounts in the easiest possible way.
Just type in your login on a selected domain, provide or generate a secure password, define directory and declare available quota.
CP22 2.png

Git Version Control

The 'Git Version Control' section provides you with the possibility to create as well as manage your Git repositories.
Git is a fast and modern implementation of version control. It not only allows you to check the history of content changes but also facilitates collaborative changes to files.
To do so, simply click on the 'Create Repository' button.
CP22 6.png
Complete the 'Repository Root' and 'Repository Name' fields. If you wish to clone from your already existing repository, you need to enable 'Clone From Existing Repository' and provide the source of the repository.
CP22 7.png
You may 'Add Deployment' , 'Modify' , or 'Delete' a single repository. There are also the mass action buttons as presented below.
CP22 8.png

IP Blocker

The 'IP Blocker' option grants you the possibility to block access to your site for one or more IP addresses.
What is more, you can quickly unblock IP addresses by removing them from the list of blocked IP addresses.
Click on the 'Block IP Address' button.
CP22 9.png
All you need to do is provide the IP address or IP range.
CP22 10.png
If you wish to remove all blocked IP addresses, you can simply do it by clicking on the 'Remove IP Addresses' button.
CP22 11.png


JetBackup section ensures full support of backups created with this external service.

In order to assure correct work of this service you need to set up the below cPanel Permissions in your JetBackup plugin. These are:

  • User can restore account from Full Backups - set to "Yes"
  • User can add notes on Backups - set to "Yes"
CP22 3.png
Press the 'Pencil' icon in action buttons to edit the notes added to the existing backup.
Make any changes in the notes.
CP22 4.png
Most importantly, use the 'Restore Backup' button to bring back your account within just a moment.
Confirm the action.
CP22 5.png

Mailing Lists

Mailing lists allow you to use a single address to send message to multiple email addresses.
This feature is very useful when you need to send a newsletter or another update to a group of people.

Allowed actions on a mailing list:

  • Change the password
  • Edit assigned delegates
  • Delete the list
Press the 'Create Mailing List' button and then define a name, password, and a domain name. Next, choose the access type:
  • Public - the archives of the list will be publicly available and allow anyone to register to the mailing list
  • Private - it will not be included on the mailing list page and only the admin of the mailing list will be able to approve subscriptions
After creating a list, you can delegate its administrative privileges to the users of your choice.

Press the 'Edit' button and 'Create Delegate' in the next section.
Important: Do not delegate mailing list administration to virtual accounts that you do not trust.
Delegation will give this virtual user a means to take control over the cPanel account.

CP51 1.png
Once you have delegated administrative privileges to an email user from a list, this user will be able to log in to administrative console of the list from webmail.
CP51 2.png


Be always up to date with information about your websites. Use 'Webalizer', 'AWstats', 'Analog Stats' and 'Visitors' to analyze and interpret the presented data on each domain.


In this section, you can enable and disable the ModSecurity protection for your domains.
Please remember that we recommend to enable ModSecurity for all of your domains as it is used for intrusion detection and prevention.
Disable ModSecurity only while you troubleshoot ModSecurity-related problems.
CP31 2.png

MySQL Databases

MySQL databases are required to run web-based applications such us CMS systems, bulletin boards, online stores etc. There are three subsections available:
  • Databases- rename your database or delete when no longer needed,
  • Users- change your password, rename a user or delete when necessary,
  • Manage Privileges- connect users with particular databases and manage their permissions.

MX Entry

This page enables you to manage your MX records for each of your domains.

First, you need to choose the desired domain.

CP36 1.png
Then, press 'Create MX Record' and define its priority and destination.

After creating an MX record, you can add more records or edit and remove the existing ones.

CP36 1 2.png

PHP Version

In this section your clients can manage PHP versions of their domains.
They are allowed to view a current PHP version of each domain as well as select a new one by clicking the 'Edit' button.

Please note that EasyApache 4 is required to permit your clients to handle PHP versions.

CP36 4.png
If you would like to change the display of the default PHP names in the system to a more user-friendly variant, please locate the language file in:

An add records according to the system names of PHP versions you want to change. E.g.:

$_LANG['phpVersion']['ea-php54'] = 'PHP 5.4';
$_LANG['phpVersion']['ea-php55'] = 'PHP 5.5';
$_LANG['phpVersion']['ea-php56'] = 'PHP 5.6';
$_LANG['phpVersion']['ea-php70'] = 'PHP 7.0';
$_LANG['phpVersion']['ea-php71'] = 'PHP 7.1';
$_LANG['phpVersion']['ea-php72'] = 'PHP 7.2';
The result of those changes will be as following:
CP36 5.png

PostgreSQL Databases

PostgreSQL databases are required to run web-based applications such as CMS systems, bulletin boards, online stores etc.
Here you can create and rename databases, add new users as well as connect them with particular databases.
CP37 1.png
When you create a new user, please be aware that currently there is NO possibility to remove such a user due to cPanel API limitations.
You can only change their passwords or modify their usernames.
CP37 2.png
Add the user to the database, the same moment all the privileges will be granted.

You can revoke the privileges by removing the user from the database.

CP37 3.png

Remote MySQL

The 'Remote MySQL' section allows you to add specific domain names to allow visitors to connect to the MySQL databases.
It may be used, for example, when you want to enable shopping cart or guestbook apps on other servers to access your databases.
CP37 4.png


Create subdomains for different parts of your website by pressing the 'Create Subdomain' button.
Choose the domain for your available subdomain from the list and provide document root.
CP27 1.png
You can redirect or delete the once created subdomains if you wish so.
CP27 2.png

SSL/TLS Management

This feature moves the management of your Private Keys, CSR Keys and SSL Certificates into your WHMCS client area.

Generate, upload and install certificates and keys without the necessity of logging in to your cPanel.
Simply choose the corresponding tab and then generate new keys or certificates accordingly.
You can also view or upload your own key and certificate as well as install it by pressing the button for additional actions.


SSH Access

Configure your SSH keys. Create new keys or import your existing keys.

Available actions: view, authorize, download or delete key.
Afterwards, you can connect to your cPanel, for example via PuTTY, with your private SSH key.

CP36 3.png

Unban IP Address

Unban IP addresses banned by the system.

In order for the process of unbanning IP addresses to work properly, you need to run the following cron command (1-minute interval suggested).

 php -q {whmcs_path}/modules/servers/cpanelExtended/cron/cron.php queue 

Please do not forget to replace {whmcs_path} with your WHMCS root location.


User Manager

The 'User Manager' section grants you the possibility to manage your subaccounts that use the same login and password details for email, FTP, and Web Disk services.
CP36 6.png
Add a new user by clicking 'Add User' and complete the details.
Note: Please keep in mind that the 'Unlimited Quota' is set for 'FTP Subaccount' by default. If you wish to modify it, please proceed to your panel and change it manually in the 'User Manager' section.
CP36 7.png

WordPress Manager

If you have WordPress Manager For WHMCS module installed, your customers will fully benefit from its seamless integration with the cPanel Extended For WHMCS module.
Thanks to this integration, your customers will have the capability to install and manage WordPress instances in detail without the bother of leaving the cPanel Extended panel in your WHMCS client area.

Full and detailed instructions on the 'WordPress Manager' itself is located here.

Important: cPanel integration with WordPress Manager does not offer support for reseller's accounts. Such accounts will not be visible nor managed in the cPanel view.

Please note that this entire section can only be available if you have purchased and installed the WordPress Manager For WHMCS module.

WordPress Toolkit

WordPress Toolkit is an independent tool used to manage WordPress instances. You may add, configure and freely manage your WordPress installations directly from the level of the WHMCS client area.

Note: Please bear in mind that WordPress Toolkit and WordPress Manager are two separate applications.
A single instance cannot be managed from either app, an instance created via the WP toolkit can be managed in this app only, it cannot be fetched by the WordPress Manager module and the other way around.

CPT 1.png
Start your journey by adding the first installation of WordPress.

Press the button 'New Installation' marked on the screen below and read the instruction to see how to install a pure new instance.

CPT 2.png
A new window with four tabs will open. In the first Details tab, fill in the following fields:
  • Protocol - select protocol between 'https://' and 'http://'
  • Domain - provide a domain the software will be installed on (your domain is entered by default)
  • Site Name - your custom name of the installation
  • Plugin/Theme Package - you may optionally select a ready plugin or theme set to install on WordPress
  • Language - choose a language for the installation
  • Version - select version from the list of available
  • Installation Path - here you can select any custom installation script that you want to install (this field is required).
CPT 3.png
  • Administrator Username - enter the administrator account username for this installation.
  • Administrator Password - generate an administrator password for this new installation of WordPress.
  • Administrator Email - enter the administrator account email address for this installation.
CPT 4.png
  • Database Username
  • Database Name
  • Database Table Prefix
  • Database Password
CPT 5.png
WP Toolkit can automatically install WordPress core, plugin, and theme updates as soon as they become available. Updates related data:

WordPress Update - Update WordPress automatically:

  • No
  • Yes, but only minor (security) updates
  • Yes, all (minor and major) updates

Plugins Update - Update plugins automatically

  • Defined individually
    • Enable autoupdates by default for new plugins installed via WP Toolkit
  • Defined individually, but security updates are autoinstalled
    • Enable autoupdates by default for new plugins installed via WP Toolkit
    • Deactivate vulnerable plugins instead of updating them
  • Forced
    • Deactivate vulnerable plugins instead of updating them

Themes Update - Update themes automatically

  • Defined individually
    • Enable autoupdates by default for new plugins installed via WP Toolkit
  • Defined individually, but security updates are autoinstalled
    • Enable autoupdates by default for new plugins installed via WP Toolkit
  • Forced - All themes will be forcefully autoupdated regardless of their individual autoupdate settings
CPT 6.png
Now wait a moment until a ready WordPress installation is complete and appears on the list on the main page of the WP Toolkit app.

You will find there a list with basic information regarding every installation, including the URL, site name, and version. From this point, you may also manage the installation (1) and delete (2) it at any time.

CPT 7.png

Instance Management

Instance details is the first section that you will be directed to once you move to single installation management.</br>

You will find there gathered details on WordPress and database, such as:

  • URL, Domain, Owner Name, Version, Plugins & Themes Updates, Security Status, PHP version, SSL/TLS
  • Database Name, host, List URL, User Name, Table prefix
CPT 8.png
Maintenance Mode
This section allows setting up the options of website maintenance time. Start by enabling/disabling the mode and then move to more specific features:
  • Restrict Access to WordPress Admin Panel - Restricting access to the WordPress admin dashboard will prevent the site admin from logging in to WordPress when maintenance mode is enabled

Screen Text section allows changing the text displayed on the maintenance screen. You can use HTML tags to format the text's appearance. You may adjust the texts of:

  • Browser Page Title
  • Text Block 1 (large font size)
  • Text Block 2 (small font size)

Timer - enable the timer to count down the remaining time

  • Countdown Timer
  • Remaining time (days, hours, minutes)

Social Network Links - Type in links to your social network pages. If left empty, the corresponding link will be hidden.

  • Facebook
  • Twitter
  • Instagram
CPT 9.png
Instance settings
  • Administrator Login Name
  • Administrator Password
  • Email Address
  • Language
CPT 10.png
Here you are enabled to activate, deactivate, delete, and update the already installed plugins. You can also add new plugins to your WordPress installation in the 'Add New' tab.
CPT 11.png
To add a new plugin, you are required to type in at least three of the initial letters of the desired plugin's name into the search field to see the actual results.
A list of related plugins will appear. You may now learn more about each plugin by pressing the 'Show Details' button.
If the plugin meets your requirements, simply press the corresponding button to begin the installation process (which might take a short while).
CPT 12.png
CPT 13.png
The 'Mass Action' feature is also present in this section, so you will be able to handle multiple plugins more efficiently and at the same time.
CPT 14.png
This section allows quick and easy management of themes installed on your WordPress instance. Enable/disable the theme, update the already installed theme, and delete useless ones.
You can also add new themes to your WordPress installation in the 'Add New' tab.
CPT 15.png
Please start typing in the search field to see the available themes.
Once a list of related themes appears, you will be allowed to first check their preview and details - pressing the 'Information' button to learn more.
If the theme satisfies your needs, simply press the corresponding button to begin the installation process (which might take a short while).
CPT 16.png
CPT 17.png
Thanks to the 'Mass Action' functionality, you will be able to handle multiple themes more efficiently at the same time.
CPT 18.png
As the name suggests, this section provides you with the ability to create backups. You are allowed to download, restore and delete a particular backup.
CPT 19.png
The 'Logs' section contains a list of recorded events. Check the list of actions, which can also be downloaded as a .txt file.
CPT 20.png

Log In To cPanel

You can easily log in to your cPanel by clicking 'Log In To cPanel'. You do not even need to fill in your username and password!

Log In To File Manager

Takes you to File Manager in your cPanel account instantly.
CP40 1.png

Log In To phpMyAdmin

Get quick access to your phpMyAdmin with just one click. Here, similarly to cPanel login, you do not even need to enter your access details!

Log In To RVSiteBuilder

One click of the button will also move you immediately to RVSiteBuilder.

Log In To Webmail

With a single click of 'Log In To Webmail' you can access your Webmail.

Please note that Webmail redirection does not automatically log in to the panel. You will have to provide your credentials manually.


Change Password

You can change the password to both your cPanel and FTP account at the same time.
CP49 2.png

Management of Existing Products

You can easily use cPanel Extended For WHMCS module with your already configured cPanel products.

To do so, change the type of servers and module names of products from 'cPanel' to 'cPanelExtended' .
Additional information about how to correctly configure your servers and products can be found in points 8-16 in the 'Installation and Configuration' section.

Management of Billing

When you combine cPanel Extended For WHMCS with Advanced Billing For WHMCS, you will be able to set up additional billing options.

The module allows you to charge your customers basing on the located server resources. More information concerning the usage can be found in the Advanced Billing documentation.

With Advanced Billing module you can also display the current server resource usage, its total cost, and usage records history, as well as set resource reminders.

Importing Existing Account

In this section, you can find short instruction on how to connect one of your clients to your already existing account in cPanel.
Take the following steps to make sure that the process will be carried out properly.

1. Firstly, manually create an order for your customer in WHMCS. Choose a client and in the summary, view click on the ' Add New Order' button. Next, select a 'Product/Service' and press 'Submit Order' .
What is important, do not perform the 'Create' action. The status has to remain as 'Pending' .
More info about placing orders can be found here
2. Proceed to the newly created product's card in your admin area. Find the following empty fields:

  • Domain
  • Username
  • Password

The above-mentioned information has to be consistent with the data from your cPanel account. Now, complete these fields as presented below.
Important! Remember to make sure that the format of the provided data is compatible with the format supported by the module. You can preview it for another product of the module you have already created and enter it in a similar way.
Note: You need to enter a password to your cPanel account. If for some reason, you do not remember your password, there has to be the possibility to reset your password and create a new one in your panel.
If you completed the required data, now change the status from 'Pending' to 'Active' and 'Save Changes' .

Photo 2.png
3. If the completed data is correct, you can log in to the account by pressing the 'Login to Control Panel' button.
Moreover, to make sure that everything works as expected, you can check if the newly-created account can be managed in the client area.
Important! Remember to manually add other missing parameters of the product in configurable options, custom fields, billing cycle, etc. so they match the parameters of the connected account from your cPanel.

4. If you have Account Synchronization For WHMCS installed, you can use it to quickly and automatically import and synchronize your cPanel account with WHMCS.
The detailed instruction can be found here.


1. cPanel Extended For WHMCS shall be used with a root account on regular basics, however, it is also possible to use a reseller account.
Bear in mind that you might encounter some issues while using the reseller account.
If you need to switch accounts, simply go to your cPanel Extended product → 'Details' and choose 'Reseller Hosting' from a dropdown menu as shown on the following screen.
2. In order to make the reseller own their account, you need to check 'Set the reseller to own their own account' field located in 'Module Settings'.
3. If you would like to use cPanel/WHM Import Utility with cPanel Extended products, you will need to switch the products type to 'cPanel'.
Afterwards, you can successfully use the import script. After finishing the import, simply switch back the product type to 'cPanelExtended'.
4. If your users have problems with seeing applications available for installation, you need to log in to WHM and proceed to Softaculous general settings.
Choose: Top Scripts (Default) for Default page for End user Panel.
5. As this module supports templates system, any changes made to the module's templates files will be saved after the upgrade process.
6. Alternatve method of server connection.
You can connect with your cPanel server by providing 'API Token' and your username.
Firstly, you need to generate 'API Token' in your WHM panel. To do so, log in to your panel and choose 'Development' from the side menu. Then, navigate to the 'Manage API Tokens' section.
To add a new 'API Token' , you need to click 'Generate Token' . Enter the name of your new token as well as set the preferred privileges. Once ready, press 'Save' at the bottom of the page.
CP9 1.png
Copy your API Token to a safe place.
CP9 2.png
Finally, you can provide it during the server configuration as presented below.
CP9 3.png

Update Instructions

1. The essential guidance through the process of updating the module is offered here.

Important: If you update the module from any version prior to 3.2.0, you have to activate a new addon and then deactivate the old one.
Note that all settings configured in the previous version of cPanel Extended addon will be migrated to the new one.
You also need to set recursively writable permissions for storage directories in these two locations:

  1. your_whmcs/modules/addons/CpanelExtended/
  2. your_whmcs/modules/servers/cpanelExtended/
2. When updating from version 3.14 to 3.15, you have to manually delete the following files from the Templates folder at:


List of files to delete:

  • wordPressBackups.tpl
  • wordPressBackups_components.tpl
  • wordPressChangePassword.tpl
  • wordPressDatabase.tpl
  • wordPressLogs.tpl
  • wordPressLogs_components.tpl
  • wordPressMaintenanceMain.tpl
  • wordPressSubEdit.tpl

Upgrade Guide

Seeking a solution that offers greater flexibility, customization tailored to your precise needs, and unrestricted availability?
There is an option that not only proves to be cost-effective in the long run but also includes prioritized support services, making it a truly valuable investment.

Opt for the Open Source version of your cPanel Extended For WHMCS module to unlock these benefits.
Simply click on either the Get Source Code or Upgrade To Lifetime button found on the product's page in our client area to complete the one-step upgrade process, with a dedicated discount already applied.

Follow a comprehensive guide covering the transition process, the advantages it brings, and step-by-step instructions on what to do next after the order has been successfully finalized.

Common Problems

1. In case of connection problems, please check whether your SELinux or firewall does not block ports.
2. If you get an ionCube encoder problem (wrong version) after installation, please open a support ticket.

We will provide you with a different version of the module encrypted with the older version of ionCube.

3. SQL Issue: When you move your WHMCS system to another domain and you import your SQL database, you may get an error with missing tables or fields.

An example of such an error can be: "Unknown column 's.change_password' in 'field list' ".
If so, please deactivate and activate your module and try once again. If it still does not solve your problem, please download your addon module from your client area and re-install it.

4. If you have problems with connection, make sure that both ports 2082 and 2083 are open.
5. After you change the language of the module, your Ajax notifications may work incorrectly. Encode language file in UTF-8 (without BOM) to solve this issue.
6. No results to display: Connection problem: This problem occurs when connection to the cPanel server is not configured properly.
Reason: Values inside the field/s 'Hostname' , 'IP Address' , 'Username' , 'Password' , 'Type' and/or 'Access Hash' is/are incorrect.

Solution: Verify provided details and test connection through pressing the 'WHM' button.

7. No results to display: Wrong hostname or IP value: This problem occurs when connection to the cPanel server is not configured properly.
Reason: Values inside the field/s 'Hostname' or 'IP Address' is/are are in the wrong format.

Solution: Verify provided details and test connection through pressing the 'WHM' button.

8. No results to display: User or domain not found.
Reason: Account with the specified domain name does not exist on the server.

Solution: Make sure that customer's details in your WHMCS system contain specified domain name or create a new account.

9. No results to display: Wrong username value
Reason: Account with the specified username does not exist on the server.

Solution: Make sure that customer's details in your WHMCS system contain specified username or create a new account.

10. No results to display: Access denied
Reason: Account already exists on the server but access to the server has been lost due to changed server group, changed server details or is blocked by e.g firewall.

Solution 1: Make sure that connection to your server is working properly and it is not being blocked. Additionally, make sure that your server group is set up correctly.
Solution 2 (cPanel Extended For WHMCS 1.7.0 and previous): open file modules/servers/cpanelExtended/classes/cPanel API/curl_options.ini and set CURLOPT_FOLLOWLOCATION to 0.

11. User parameter is invalid or was not supplied
Reason: Account exists on the server but the username is incorrect.

Solution: Make sure that customer's account username is the same in both your WHMCS system and your WHM.

12. When you get 'cURL Error : Maximum (20) redirects followed' while trying to install a new application, this indicates the problem with your cPanel theme.

To solve the problem, log in to your WHMCS, go to 'Module Settings' of your product, find the 'cPanel Theme' field and make sure that the entered name is correct.

13. Blank page while logging into phpMyAdmin or any functionality in the 'Stats' page.
Reason: Logging in requires SSL connection.

Solution: Check 'Secure' in your server settings for cPanel (step 11th of Installation and Configuration).

14. Running 'Create' on cPanel Extended product does not create application ordered along with product.

Reason: Some applications require additional fields during installation (other than those available in the product custom fields).
Due to limitations in the Softaculous API, these applications will not be installed when a new product is created.
Solution: Application has to be installed manually via cPanel Extended For WHMCS. A workaround will be added in a further version.

15. In case you encounter a problem with notification: 'Something goes wrong, check logs, contact admin.'
please clear your cache first before taking any other steps as it might solve the problem.
16. cPanel Extended For WHMCS does not support Application Links.
17. If you see any missing language entries e.g. for applications installer, you can add them manually in the language file.

Simply open the '{yourWHMCS}/modules/servers/cpanelExtended/lang/english.php' file, insert the missing entry to it and add your own translation, following the example of the other records.

18. 'Domain is invalid' - displayed while trying to create a new addon domain.
Reason: Used TLD is not supported.

Solution: Please check whether the used TLD is present on the list of supported TLDs in the file: '/modules/servers/cpanelExtended/core/Config/tldList/tld.list'
If not, add it to the list.

19. 'Unexpected Module Error(Token 'f80e57b1be9752d7d4344672d55aafa2'). Please Contact Administrator.' - error displayed in the client area.
Solution: Reissue your license in our client area, if that does not help, please contact our support department.
20. Failure Reason: 'Permission Denied' encountered in the module queue.
Solution: Review your server configuration, and make sure you used a correct token with sufficient (full) privileges. More about API tokens can be found here.
WHMCS Modules
WHMCS Widgets
cPanel Modules
CPanel Extended For WHMCS