Abandoned Cart For WHMCS
About Abandoned Cart For WHMCS
|Abandoned Cart For WHMCS is a perfect tool that allows you to learn about your clients' habits and prevent unfinished purchases.|
Check the content of shopping carts abandoned by your guests and send them customized email messages to remind about incomplete shopping.
- Addon Module:
|✔ Send Email Reminders To Clients And Guests Who Abandoned Their Shopping Carts|
|✔ Access And Manage Carts Statistics:|
|✔ View Number Of All Carts And Completed Orders|
|✔ View Percentage Of Existing Clients Carts To All Carts|
|✔ Display Statistics From Last:|
|✔ 1 Month|
|✔ 3 Months|
|✔ 6 Months|
|✔ 12 Months|
|✔ View Shopping Carts Snapshots With Logs On:|
|✔ Added And Removed Items|
|✔ Placed Orders|
|✔ Configure Email Reminders Settings:|
|✔ Add Multiple Reminders|
|✔ Select Custom Email Templates For:|
|✔ Logged In Clients|
|✔ Guest Clients|
|✔ Specify Related Items In Cart:|
|✔ Products Addons|
|✔ Send Reminders For Carts Created Within Specified Timeframe|
|✔ Configure General Settings:|
|✔ Require Guest Clients To Provide Email Address Upon Adding Item To Cart|
|✔ Force Guest Clients To Log In Or Register Upon Adding Item To Cart|
|✔ Select Support Department For Reminders Sent To Guest Clients|
|✔ View Module Logs|
- Client Area Features:
|✔ Optional Requirements For Guest Clients Upon Adding Item To Cart:|
|✔ Provide Email Address|
|✔ Log In To Existing Account|
|✔ Register New Account|
- General Info:
|✔ Multi-Language Support|
|✔ Supports PHP 7.4 Up To PHP 8.1|
|✔ Supports WHMCS V8.4 And Later|
|✔ Requires ionCube Loader V12 Or Later|
|✔ Easy Module Upgrade To Open Source Version|
|This tutorial will show you how to successfully install and configure Abandoned Cart For WHMCS. |
We will guide you step by step through the whole installation and configuration process.
|1. Log in to our client area and download the module.|
|2. Upload and extract the extension into the main WHMCS directory.|
Extracted files in your WHMCS directory should look like this:
|3. When you install Abandoned Cart For WHMCS for the first time, you have to rename the 'license_RENAME.php' file.|
This file is located in 'modules/addons/AbandonedCart/license_RENAME.php'. Rename it from 'license_RENAME.php' to 'license.php'.
|4. In order to configure your license key, you have to edit the previously renamed 'license.php' file. |
Enter your license key between the quotation marks as presented on the following screen. You can find your license key in our client area → 'My Products'.
|5. In the next step, set up the 'storage' folder as recursively writable.|
This folder is available at 'your_whmcs/modules/addons/AbandonedCart/' .
|6. Now you have to activate the module in your WHMCS system.|
Log in to your WHMCS admin area. Go to 'System Settings' → 'Addon Modules'. Afterwards, find 'Abandoned Cart' and press the 'Activate' button.
|7. In the next step you need to permit access to this module.|
To do so, click on the 'Configure' button, tick 'Full Administrator' and press 'Save Changes'.
|8. You have just successfully installed Abandoned Cart For WHMCS!|
You can access your module at 'Addons' → 'Abandoned Cart'.
Configuration and Management
|Abandoned Cart For WHMCS allows you to control all the actions that take place in your marketplace. |
Check the manual below to learn how to configure the module to take all the advantages it has to offer.
|In the dashboard you can find the summary graphs of recently created shopping cart.|
The first graph illustrates the number of all shopping carts created within the selected period of time. You may choose between 1, 3, 6 and 12 months to show the statistics for.
|The second graph is dedicated to show the summary of completed orders only.|
|The last graph "Existing Clients Carts / All Carts (%)" represents the percentage of cars created by the existing clients (unlogged guests are not taken into consideration)|
towards the number of all carts (created by existing clients and guests together).
|The 'Shopping Carts' section, as its name suggests, contains a list of all identified carts, with details included, as follows:|
Press the "Snapshots" button to find more specific information on the cart content and actions performed within that cart.
|Under "Snapshots" there are details on the cart content, visible at the moment of the last snapshot being taken. |
You will find there also the history of changes made by the client, such as:
|"Reminders" is the clue section of the whole module. Compose the reminders settings to deliver adjusted notifications to clients who abandoned their cart. |
Press 'Create Reminder' button to create your first rule.
|Configure the reminder by providing the details as explained below:
Press 'Confirm' when your reminder configuration is ready.
|The just created reminder rule will appear on the list with crucial details visible on the front page for a quick and easy preview. |
You may enable/disable the reminder, edit and delete it using the actions buttons.
|Under the 'General Settings' section you will find the cron details - setting it up is crucial for the module correct behavior and configuration.
When your configuration ready, do not forget to press 'Submit' button to save your changes.
|The 'Logs' section contains information an all actions taken by the module.|
|You may always delete the logs if their number is extensive.|
Use the action button for mass removal of all existing log entries.
|Once an unlogged client visits your marketplace, he will be forced to leave is personal data. The extent of what exactly must be provided, depends on the configuration.|
In order to fore the Abandoned Cart module action, any item (product, addon or domain) must be added to a cart:
|The moment the client wants to either continue shopping or complete the order, he will be forced to:
|If 'Log in' is selected, the potential customer will be redirected to the standard client area login page.|
|For 'Register' choice, the visitor will be asked to create a new account using a standard form.|
|Being logged in or leaving an email address is required for the module to be able to send email messages to clients reminding about abandoned carts and their content.|
This is how an exemplary email notification sent to a client might look like:
|Guest clients who leave only the email address and have no account in your system will get quite a similar notification email.|
Note: The system will open a new support ticket in a dedicated department at the same time. Only the assigned admin will have access to this ticket.
|1. The module collects information on products, addons and domains left in the cart. No data on configurable options, custom fields etc. related to products is stored.|
| 2. Upon sending an email message to a guest client, i.e. when only email address is provided, a ticket is automatically opened to notify an admin about the fact of sending such notification.|
We advise creating a dedicated support department to avoid numerous tickets being visible in your main ticketing system.
| 3. You can freely customize the content of breadcrumbs and messages visible to guests as well as logged in clients by editing them in the language file.|
The language file can be found in the following path: '/modules/addons/AbandonedCart/langs'.
|Essential guidance through the process of updating the module is offered here.|
Please keep in mind that there is a quick and easy option in our client area that lets you upgrade the license of your module to an open source version at any time - and at a lower price!
|1. In case of connection problems, please check whether your SELinux or firewall does not block ports.|