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Office 365 For WHMCS

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<meta name="keywords" content="office 365 for whmcs, office 365 configuration, office 365 management, office 365 installation, office 365 guide, modulesgarden office 365, office 365 wiki, office 365 tutorial, office 365 tips, whmcs office 365  module wiki, office 365 common problems, about office 365 for whmcs, office 365 documentation, office 365 faq, office 365 help"></meta>
 
<meta name="keywords" content="office 365 for whmcs, office 365 configuration, office 365 management, office 365 installation, office 365 guide, modulesgarden office 365, office 365 wiki, office 365 tutorial, office 365 tips, whmcs office 365  module wiki, office 365 common problems, about office 365 for whmcs, office 365 documentation, office 365 faq, office 365 help"></meta>
 
<meta name="description" content="ModulesGarden Wiki Contains All The Information You Need About The Office 365 For WHMCS Module."></meta>
 
<meta name="description" content="ModulesGarden Wiki Contains All The Information You Need About The Office 365 For WHMCS Module."></meta>
−
 
  
 
=About [https://www.modulesgarden.com/products/whmcs/office-365 Office 365 For WHMCS]=
 
=About [https://www.modulesgarden.com/products/whmcs/office-365 Office 365 For WHMCS]=
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Create/Suspend/Unsuspend Addon Services For Standard Provisioning Type
+
|style="padding: 0px 0px 0px 30px;"|✔ Choose Billing Cycle And Term Duration
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Create Office 365 Customer During First Or Every Order
+
|style="padding: 0px 0px 0px 30px;"|✔ Enable/Disable User Management
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Create Office 365 Client During First Or Every Order
+
|style="padding: 0px 0px 0px 30px;"|✔ Create Office 365 Customer During First Or Every Order
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Define Number Of Subscriptions Available For Order
+
|style="padding: 0px 0px 0px 30px;"|✔ Create Office 365 Client With Every Order
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 10px 30px;"|✔ Change Password
+
|style="padding: 0px 0px 0px 30px;"|✔ Change Password
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|✔ Accept Microsoft Customer Agreement
 +
|}
 +
{|
 +
|style="padding: 0px 0px 10px 30px;"|✔ View Debug Information
 
|}
 
|}
 
*'''Client Area Features:'''
 
*'''Client Area Features:'''
 
{|
 
{|
−
|style="padding: 10px 0px 0px 30px;"|✔ Standard Provisioning Type:
+
|style="padding: 10px 0px 0px 30px;"|✔ View And Accept Microsoft Customer Agreement
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|✔ Provide Custom User Domain
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|✔ Standard Provisioning Type:
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 45px;"|✔ Order Chosen Number Of Subscriptions
+
|style="padding: 0px 0px 0px 45px;"|✔ Order Chosen Number Of Licenses
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 45px;"|✔ View Subscriptions Usage, Status And Commitment End Date
+
|style="padding: 0px 0px 0px 45px;"|✔ Upgrade/Downgrade Number Of Office 365 Subscriptions
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 45px;"|✔ Upgrade/Downgrade Number Of Office 365 Subscriptions
+
|style="padding: 0px 0px 0px 30px;"|✔ Change Password
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 10px 30px;"|✔ Change Password
+
|style="padding: 0px 0px 10px 30px;"|✔ Go To Office 365 Panel
 
|}
 
|}
 
*'''Supported Services:'''
 
*'''Supported Services:'''
 
{|
 
{|
−
|style="padding: 10px 0px 0px 30px;"|✔ Office 365 Education/Education E5
+
|style="padding: 10px 0px 0px 30px;"|✔ Office 365 A1/A3/A5/E1/E3/E5/F3
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Office 365 ProPlus/Enterprise E1/E3/E5/K1
+
|style="padding: 0px 0px 0px 30px;"|✔ Office 365 Data Loss Prevention
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|✔ Office 365 Education/Education E5
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|✔ Office 365 ProPlus/Enterprise E1/E3/E5/F1
 
|}
 
|}
 
{|
 
{|
 
|style="padding: 0px 0px 0px 30px;"|✔ Standalone Services:
 
|style="padding: 0px 0px 0px 30px;"|✔ Standalone Services:
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Advanced Communications
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Advanced eDiscovery Storage
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ AI Builder Capacity
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Azure Active Directory
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Azure Information Protection Premium
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Business Apps
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 45px;"|✔ Exchange Online
+
|style="padding: 0px 0px 0px 45px;"|✔ Chat Session For Virtual Agent
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Common Area Phone
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Common Data Services
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Dynamics 365 Services
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ e-Commerce Tiers
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Enterprise Mobility + Security
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Exchange Online Plans, Archiving, And Services
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Extra Graph Connector Capacity
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 45px;"|✔ Office Applications
+
|style="padding: 0px 0px 0px 45px;"|✔ Microsoft 365 A1/A3/A5/E3/E5/F1/F3
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Microsoft 365 Apps
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Microsoft 365 Audio Conferencing
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Microsoft 365 Business
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Microsoft 365 Calling Plan
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Microsoft 365 Compliance
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Microsoft 365 Domestic
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Microsoft 365 Security
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Microsoft 365 Phone System
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Microsoft Cloud App Security
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Microsoft Defender
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Microsoft Intune
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Microsoft MyAnalytics
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Microsoft Stream Plan
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Microsoft Stream Storage Add-On
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Microsoft Teams
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Minecraft: Education Edition
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 45px;"|✔ Online Diagram Software
+
|style="padding: 0px 0px 0px 45px;"|✔ Power Apps
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Power Automate
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Power BI Premium EM3/P1/P2/P3/P4/P5
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Power BI Pro
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Power Virtual Agent
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Pro Direct Support for Dynamics 365 Unified Operations
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Project Online Essentials
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Project Plan 1/3/5
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 45px;"|✔ SharePoint Online
+
|style="padding: 0px 0px 0px 45px;"|✔ SharePoint
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Skype For Business Plus
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Teams Rooms Premium
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Visio Plan 1/2
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Windows 10 Enterprise A3/A5/E3/E5
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 45px;"|✔ Skype For Business Online
+
|style="padding: 0px 0px 0px 45px;"|✔ Yammer
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 10px 45px;"|✔ Yammer
+
|style="padding: 0px 0px 10px 45px;"|✔ And Others Based On Availability In Microsoft Offer
 
|}
 
|}
 
*'''General Info:'''
 
*'''General Info:'''
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Requires Microsoft Cloud Solution Provider - Direct (Tier 1) Model
+
|style="padding: 0px 0px 0px 30px;"|✔ Requires Microsoft Cloud Solution Provider - Direct Bill Partner (Tier 1)
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Supports PHP 5.6 Up To PHP 7.2
+
|style="padding: 0px 0px 0px 30px;"|✔ Supports PHP 8.1 Back To PHP 7.3
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Supports WHMCS Template Six
+
|style="padding: 0px 0px 0px 30px;"|✔ Supports WHMCS Themes "Six" And "Twenty-One"
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Supports WHMCS V7.2 And Later
+
|style="padding: 0px 0px 0px 30px;"|✔ Supports WHMCS V8.8 Back To WHMCS V8.3
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 30px 30px;"|✔ Easy Module Upgrade To [https://www.modulesgarden.com/products/whmcs/office-365#open-source-version Open Source Version]
+
|style="padding: 0px 0px 0px 30px;"|✔ Requires ionCube Loader V12 Or Later
 +
|}
 +
{|
 +
|style="padding: 0px 0px 30px 30px;"|✔ Easy [https://www.docs.modulesgarden.com/How_To_Upgrade_WHMCS_Module Module Upgrade] To [https://www.modulesgarden.com/products/whmcs/office-365#open-source-version Open Source Version]
 
|}
 
|}
  
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|style="padding: 10px 0px 15px 0px;"|'''This tutorial will show you how to successfully install and authenticate [https://www.modulesgarden.com/products/whmcs/office-365 Office 365 For WHMCS.]'''<br />
 
|style="padding: 10px 0px 15px 0px;"|'''This tutorial will show you how to successfully install and authenticate [https://www.modulesgarden.com/products/whmcs/office-365 Office 365 For WHMCS.]'''<br />
 
We will guide you step by step through the whole installation and configuration process.<br />
 
We will guide you step by step through the whole installation and configuration process.<br />
−
'' '''Important:''' This module configuration requires a [https://partner.microsoft.com/ Microsoft Partner Network] account with CSP '''Direct (Tier 1)''' Model.''
+
|}
 +
{|
 +
|style="padding: 0px 0px 15px 0px;"|'' '''Important:''' This module configuration requires a [https://partner.microsoft.com/ Microsoft Partner Network] account with [https://docs.microsoft.com/en-us/partner-center/direct-partner-new-requirements '''CSP Direct Bill Partner (Tier 1)'''].''
 +
|}
 +
{|
 
<!--'' '''Note:''' If you still use Office 365 For WHMCS version '''1.0.0''', [https://www.docs.modulesgarden.com/Office_365_1.0.0_For_WHMCS read about it here].''-->
 
<!--'' '''Note:''' If you still use Office 365 For WHMCS version '''1.0.0''', [https://www.docs.modulesgarden.com/Office_365_1.0.0_For_WHMCS read about it here].''-->
 
|}
 
|}
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 10px 15px;"|'''2. In the downloaded file you will find two packages that support different PHP versions.'''<br/>As presented on the screen below, the first one is dedicated to PHP 5.6 up to PHP 7.0, while the second one is aimed at PHP 7.1 up to PHP 7.2.<br/>It does not apply to open source versions.<br/>
+
|style="padding: 0px 0px 10px 15px;"|'''2. In the downloaded file you might find one or two packages that support different PHP versions.'''<br/>
−
'' '''Note''': You can check the current PHP version in your WHMCS. To do so, proceed to ''' 'Utilities' › 'System' › 'PHP Info'.'''
+
In the most recent versions of the module, you will find only one package that supports PHP 7.2 and later.<br/> <!--  If you need a package for the previous versions of PHP, please [https://www.modulesgarden.com/support/ticket/general-support contact our support]. -->
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 20px 25px;"|[[File:PHP56_72.png]]
+
|style="padding: 0px 0px 20px 25px;"|[[File:PHP72_74.png]]
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|'''3. Extract the downloaded file and choose the one with the right PHP version. Upload and extract the PHP file into the main WHMCS directory.'''<br />
+
|style="padding: 0px 0px 15px 15px;"|'''Previous updates of the module may contain two packages dedicated to various PHP versions.'''<br/>
−
The content of PHP version files should look like this.  
+
The first one that supports PHP 5.6 up to PHP 7.1, and the second one addressed to PHP 7.2 up to PHP 7.4.<br/>
 +
'''''Note:''' Keep in mind that PHP versions 5.6 up to 7.1 are no longer officially supported and their security issues are not fixed or released any more. Find more info [http://php.net/supported-versions.php here].''
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:PHP56_74.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 10px 15px;"|<!-- '' '''Important''': This situation does not affect [https://www.modulesgarden.com/products/whmcs/office-365#open-source-version '''the open source version'''] of this module which can be applied to any PHP from version 5.6 and later.''<br/>'' --> '''Note''': You can check the current PHP version in your WHMCS. To do so, proceed to ''' 'Utilities' → 'System' → 'PHP Info'.'''
 +
|}
 +
{|
 +
|style="padding: 0px 0px 15px 15px;"|'''3. Extract the package and upload its content into the main WHMCS directory.
 +
The content of the package to upload should look like this.  
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
 
{|
 
{|
−
|style="padding: 10px 0px 15px 15px;"|'''6. Now, set up the  '' 'storage' '' folder as recursively writable.'''<br />
+
|style="padding: 0px 0px 15px 15px;"|'''6. Now, set up the  '' 'storage' '' folder as recursively writable.'''<br />
 
This folder is located in '' 'your_whmcs/modules/servers/office365'.  
 
This folder is located in '' 'your_whmcs/modules/servers/office365'.  
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 30px 25px;"|[[File:O2_5.png]]
+
|style="padding: 0px 0px 20px 25px;"|[[File:O2_5.png]]
 +
|}
 +
{|
 +
|style="padding: 10px 0px 15px 15px;"|'''7. There are two cron commands that should be performed.'''
 +
*To create a customer, user and make an order (recommended 5 minute intervals):<br/>
 +
<pre> php -q /your_whmcs/modules/servers/office365/cron/cron.php queue </pre>
 +
*To update the API  token (recommended once a day):
 +
<pre> php -q /your_whmcs/modules/servers/office365/cron/cron.php token:refresh </pre>
 
|}
 
|}
−
 
 
==Obtaining API Details==
 
==Obtaining API Details==
 
{|
 
{|
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'' '''Note:''' All of the following data is only an example, so please be aware that some discrepancies can appear on the screens below.<br/> The process of obtaining the data needs to be carried out on your Microfost account (or accounts) on your own.<br/> Please keep in mind that since the date of this publication, some changes to the interface or the process of getting the neccessary data from Microsoft may have occured. <br/> Therefore, the steps and screens presented below may not always be accurate and refect the actual starte of affairs.<br/> If any inaccuracies are found, try to adjust to them as much as possible, or contact our [https://www.modulesgarden.com/support support] for assistance.''
 
'' '''Note:''' All of the following data is only an example, so please be aware that some discrepancies can appear on the screens below.<br/> The process of obtaining the data needs to be carried out on your Microfost account (or accounts) on your own.<br/> Please keep in mind that since the date of this publication, some changes to the interface or the process of getting the neccessary data from Microsoft may have occured. <br/> Therefore, the steps and screens presented below may not always be accurate and refect the actual starte of affairs.<br/> If any inaccuracies are found, try to adjust to them as much as possible, or contact our [https://www.modulesgarden.com/support support] for assistance.''
−
 
 
|}
 
|}
  
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* '''Application (client) ID'''
 
* '''Application (client) ID'''
 
* '''Directory (tenant) ID'''
 
* '''Directory (tenant) ID'''
−
'''Write it down''', as you will need it afterwards to configure the server in WHMCS.
+
'''Copy it and keep safe''', as you will need it afterwards to configure the server in WHMCS.
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 20px 15px;"|Before adding, provide it with a description and set 'never' in the 'Expire' option.  
+
|style="padding: 0px 0px 20px 15px;"|Before adding, provide it with a description and set 'Never' in the 'Expires' option.  
 
|}
 
|}
 
{|
 
{|
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{|
 
{|
 
|style="padding: 0px 0px 20px 25px;"|[[File:O2_API_23.png]]
 
|style="padding: 0px 0px 20px 25px;"|[[File:O2_API_23.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 15px 15px;"|Before you gather all required data, you need to give appropriate permissions in your Key Vault to the previously created application. <br/>To do so, proceed to the '' 'Access policies' '' section in your Key Vault and click '' 'Add Access Policy' ''.<br/>
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:O2_API_23_1.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 15px 15px;"|Next, from the '' 'Secret permissions' '' dropdown, select the following permissions in the '' 'Secret Management Operations' '' part:
 +
*Get
 +
*List
 +
*Set
 +
*Delete
 +
*Recover
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:O2_API_23_2.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 15px 15px;"|As a next step, in the '' 'Select a principal' ''tab, find your previosuly created application then mark it and press '' 'Select' '' in order to give your application formerly defined permissions.<br/>
 +
 +
Finally, to confirm adding the access policy, click '' 'Add' ''.
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:O2_API_23_3.png]]
 
|}
 
|}
 
{|
 
{|
 
<div id="keyvault"></div>
 
<div id="keyvault"></div>
−
|style="padding: 0px 0px 15px 15px;"|Finally, when you open Key Vault, write down the generated:
+
|style="padding: 0px 0px 15px 15px;"|Finally, go to the '' 'Overview' '' section and write down the generated:
 
* '''DNS Name''' - but without the'' 'https://' '' part
 
* '''DNS Name''' - but without the'' 'https://' '' part
 
* '''Directory ID'''
 
* '''Directory ID'''
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{|
 
{|
 
|style="padding: 10px 0px 15px 15px;"|'''7. To begin, you must add a new server.'''<br />
 
|style="padding: 10px 0px 15px 15px;"|'''7. To begin, you must add a new server.'''<br />
−
Go to '' 'Setup' '' → '' 'Products/Services' '' → '' 'Servers' '' and press '' 'Add New Server'. ''<br/>
+
Go to '' 'System Settings' '' → '' 'Servers' '' and press '' 'Add New Server'. ''<br/>
  
−
'' '''Note:''' If you have WHMCS V7.8.X or later, we recommend using your ''' 'previous experience' ''' of the server configuration instead of the new wizard tool.''
+
'' '''Note:''' If you have WHMCS V8.x.x, we recommend using your ''' 'previous experience' ''' of the server configuration instead of the new wizard tool.''
 
|}
 
|}
 
{|
 
{|
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|style="padding: 0px 0px 15px 15px;"|'''8. When the server configuration page opens, enter a server name at first.'''
 
|style="padding: 0px 0px 15px 15px;"|'''8. When the server configuration page opens, enter a server name at first.'''
  
−
'' '''Note:''' The 'Hostname' field is not used by the module, but if you use WHMCS V7.8.X, then a fatal error may occur when trying to save server settings without it providing any hostname or IP address details.<br/>In this case, try to provide anything in the hostname field. Please note that this is a bug occurring in WHMCS, not the module itself, and it may also occur in further versions of WHMCS.''
+
'' '''Note:''' The 'Hostname' field is not used by the module, but if you use WHMCS V7.8.X, then a fatal error may occur when trying to save server settings without providing any hostname or IP address details.<br/>In this case, try to provide anything in the hostname field. Please note that this is a bug occurring in WHMCS, not the module itself, and it may also occur in further versions of WHMCS.''
  
 
Next, choose '' 'Office365' '' from the dropdown menu.<br/>
 
Next, choose '' 'Office365' '' from the dropdown menu.<br/>
Line 434: Line 619:
 
The'' 'Username' '' and '' 'Password' '' fields should be felt empty- they are not used by the module.<br/>
 
The'' 'Username' '' and '' 'Password' '' fields should be felt empty- they are not used by the module.<br/>
  
−
Now, fill in the previously [[#Obtaining_API_Details|obrained API data]]. They are as follows:
+
Now, fill in the previously [[#Obtaining_API_Details|obtained API data]]. They are as follows:
  
 
* '''APP ID''' - is the '''Application (client) ID'''  <u>of the first</u> application that you created [[#app1_details| here]]
 
* '''APP ID''' - is the '''Application (client) ID'''  <u>of the first</u> application that you created [[#app1_details| here]]
Line 511: Line 696:
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 20px 15px;"| '''16. Then, go to the '' 'Custom Fields' '' tab and make sure that it displays the three created '' 'text box' '' custom fields.'''<br/>
+
|style="padding: 0px 0px 20px 15px;"| '''16. Then, go to the '' 'Custom Fields' '' tab and make sure that it displays the four created '' 'text box' '' custom fields.'''<br/>
−
These are: '''userid|User ID''', ''' orderid|Order ID ''' and ''' customerid|Customer ID'''. If they were not automatically created, then add them manually as shown on the following screen.'''
+
These are: '''userid|User ID''', ''' orderid|Order ID ''', ''' customerid|Customer ID''', '''acceptAgreement|Accept Agreement''' and '''office365SubscriptionId|Office365 Subscription ID.'''<br /> If they were not automatically created, then add them manually as shown on the following screen.<br/> Please note that '''userDomain|User Domain''' custom field can be also applied to create an account instead of using the default WHMCS '' 'Domain' '' field.
 
|}
 
|}
 
{|
 
{|
Line 522: Line 707:
 
|style="padding: 10px 0px 30px 0px;"|Configuration and management of Office 365 For WHMCS is very intuitive. <br/>
 
|style="padding: 10px 0px 30px 0px;"|Configuration and management of Office 365 For WHMCS is very intuitive. <br/>
 
Before you start, please note that there are two provisioning types you can offer to your clients.
 
Before you start, please note that there are two provisioning types you can offer to your clients.
−
* '''Standard''' - this will automatically create for your WHMCS client the new Office 365 customer with user and subscription based on the chosen module settings.
+
* '''Standard''' - this will automatically create for your WHMCS client the new Office 365 customer with user and subscription based on the chosen module settings.<br/> You can also enable/disable the '' 'User Management' '' option in the client area.
−
* '''Extended''' - this option will automatically create only the Office 365 customer and the first user. It will be also up to the WHMCS client to choose how many subscription licenses to buy during an order. Then, after order provisioning, the client can decide to create manually additional Office 365 users and assign the purchased subscriptions to them.
+
* '''Extended''' - this type has two available options:
 +
** ''' '' 'With first order' '' '''- the Office 365 customer is generated only once when the first order is placed.<br/> Next time, when the same WHMCS client makes another order, then it will be assigned to the same Office 365 customer that was created along with the first order.  
 +
** ''' '' 'With every order' '' '''- creates the Office 365 customer every time the order is placed so there are as many Office 365 customers as orders. <br/>
 +
'''Note''' that with '' 'Extended Provisioning Type' '', it will be also up to the WHMCS client to choose how many licenses to buy during an order.<br/>
 
|}
 
|}
 
==Standard Provisioning Type==
 
==Standard Provisioning Type==
Line 534: Line 722:
 
{|
 
{|
 
|style="padding: 0px 0px 15px 15px;"|  
 
|style="padding: 0px 0px 15px 15px;"|  
−
Now, choose '' 'Country'. '' that you will offer your Office 365 services from.<br />
+
Now, choose '' 'Country' '' that you will offer your Office 365 services from.<br />
−
Select also the available '' 'Company Domain' '' and choose one of the desired Office 365 plans.<br />
+
With the ''Standard Provisioning Type'' the user is created automatically.<br />
−
Next, decide whether to create Office 365 customer or user per WHMCS client only after first order or create them every time for additional orders.<br />
+
Moreover, you are allowed to select the '' 'Agreement Type' '' if there are more than one available and decide if your client will be able to manage the product.<br />
 +
There are also a few types of '' 'Billing Cycle' '' that can be modified according to your preferences.<br />
 
You may also assign additional services to the main plan as addons - they will be described in further parts of this documentation.<br/>
 
You may also assign additional services to the main plan as addons - they will be described in further parts of this documentation.<br/>
  
Line 545: Line 734:
 
|}
 
|}
  
 +
<!--
 
===Additional Services===
 
===Additional Services===
 
{|
 
{|
Line 584: Line 774:
 
|style="padding: 0px 0px 30px 15px;"|Finally, '' 'Save Changes' ''. Remember that you can also add more addons for services.
 
|style="padding: 0px 0px 30px 15px;"|Finally, '' 'Save Changes' ''. Remember that you can also add more addons for services.
 
|}
 
|}
 +
-->
  
 
===Client Area===
 
===Client Area===
 
{|
 
{|
−
|style="padding: 10px 0px 20px 15px;"|Once the product configuration is complete, clients will be able to order the selected subscription and addons.
+
|style="padding: 10px 0px 20px 15px;"|Once the product configuration is complete, clients will be able to order the selected subscription and addons.<br /> Moreover, clients have to accept the required agreement which was set in the product configuration.
 
|}
 
|}
 
{|
 
{|
Line 594: Line 785:
 
{|
 
{|
 
|style="padding: 0px 0px 15px 15px;"|
 
|style="padding: 0px 0px 15px 15px;"|
−
The standard provisioning type does not support any additional features in the client area.<br />
+
The customer can order additional services to their subscription, change their password to the [https://www.office.com Office 365] panel, upgrade a subscription plan or request. <br />If you enable the '' 'User Management' '' option in the product configuration section, then clients will be able to add/delete users, check more information about users as well as assign one license to one user. <br /> There is also a possibility to automatically redirect to the Office 365 panel once pressing the the proper button.
−
The customer can order additional services to their subscription, change their password to the [https://www.office.com Office 365] panel, upgrade a subscription plan or request a service cancellation.
+
 
|}
 
|}
 
{|
 
{|
Line 612: Line 802:
 
|style="padding: 0px 0px 15px 15px;"|  
 
|style="padding: 0px 0px 15px 15px;"|  
 
Now, choose '' 'Country''' that you will offer your Office 365 services from.<br />
 
Now, choose '' 'Country''' that you will offer your Office 365 services from.<br />
−
Select also the available '' 'Company Domain' '' and choose one of the desired Office 365 plan.<br />
+
Similarly as previously, select the '' 'Company Domain' '' and '' 'Agreement Type' '' if there are more than one available and choose one of the desired Office 365 plan.<br />
−
Next, decide whether to create Office 365 customer or user per WHMCS client only after first order or create them every time for additional orders.<br />
+
There are also a few types of '' 'Billing Cycle' '' that can be modified according to your preferences.<br />
−
Note that for this mode you '''cannot'' assign any additional services to the main plan as addons.
+
In this type of provisioning, the '' 'User Management' '' option is enabled by default.
 +
Next, decide which type of generating customers is acceptable for you. There are two possibilities:
 +
* ''' '' 'With the first order' '' '''- the Office 365 customer is generated only once when the first order is placed.
 +
* ''' '' 'With every order' '' '''- creates the Office 365 customer every time the order is placed so there are as many Office 365 customers as orders. <br/>
 +
<!--'''Note that for this mode you cannot assign any additional services to the main plan as addons.'''-->
 
|}
 
|}
 
{|
 
{|
Line 650: Line 844:
 
===Client Area===
 
===Client Area===
 
{|
 
{|
−
|style="padding: 10px 0px 20px 15px;"|Once the product configuration is complete, clients will be able to order the selected number of subscriptions.
+
|style="padding: 10px 0px 20px 15px;"|Once the product configuration is complete, clients will be able to order the selected number of licenses.
 
|}
 
|}
 
{|
 
{|
Line 656: Line 850:
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|After order your clients will be able to manage Office 365 users and subscriptions by themselves.<br/>
+
|style="padding: 0px 0px 15px 15px;"|After order your clients will be able to manage Office 365 users, addons, and subscriptions by themselves.<br/>
−
The menu also displays information about the current number of used subscriptions.
+
The menu also displays information about the number of ordered and unassigned licenses.
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 20px 25px;"|[[File:O2_44.png]]
+
|style="padding: 0px 0px 30px 25px;"|[[File:O2_44.png]]
 
|}
 
|}
 +
====Users====
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"| Before you start assigning subscriptions, you have to create new users.<br/>
+
|style="padding: 10px 0px 20px 15px;"| Before you start assigning licenses, you have to create a new user. By default there is already one Office 365 user created based on the customer account.<br/> Your can add more users and then assign to them the purchased licenses.
−
By default there is already one Office 365 user created based on the customer account.<br/>
+
−
Your can add more users and then assign to them the purchased subscriptions.
+
 
|}
 
|}
 
{|
 
{|
Line 684: Line 877:
 
{|
 
{|
 
|style="padding: 0px 0px 15px 15px;"|In the user profile you can view account details as well as assigned subscriptions. <br/>
 
|style="padding: 0px 0px 15px 15px;"|In the user profile you can view account details as well as assigned subscriptions. <br/>
−
Press the '' 'Add Subscriptions' '' button to assign a new license to this account.
+
Press the '' 'Assign License' '' button to assign a new license to this account.
 
|}
 
|}
 
{|
 
{|
Line 690: Line 883:
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|You can assign multiple licenses to one account, provided that the number of used subscriptions is not exceeded already.
+
|style="padding: 0px 0px 15px 15px;"|You can assign one license to one user, provided that the number of used subscriptions is not exceeded already.
 
|}
 
|}
 
{|
 
{|
 
|style="padding: 0px 0px 20px 25px;"|[[File:O2_49.png]]
 
|style="padding: 0px 0px 20px 25px;"|[[File:O2_49.png]]
 
|}
 
|}
 +
<!--
 
{|
 
{|
 
|style="padding: 0px 0px 15px 15px;"|After successfully adding licenses to user account you will see their number, status and validity in the  user's '' 'Subscriptions' '' box.
 
|style="padding: 0px 0px 15px 15px;"|After successfully adding licenses to user account you will see their number, status and validity in the  user's '' 'Subscriptions' '' box.
Line 702: Line 896:
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|The '' 'Subscriptions' '' section displays all product licenses that are currently assigned to a user.<br/>
+
|style="padding: 0px 0px 15px 15px;"|In the '' 'User Details' '' section, there is also the possibility to assign an addon here. To do so, click '' 'Assign Addon' ''.
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:O2_50_1.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 15px 15px;"|Now, select the proper addon from the dropdown menu and press '' 'Confirm' ''.
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:O2_50_2.png]]
 +
|}
 +
-->
 +
{|
 +
|style="padding: 0px 0px 15px 15px;"|Once the action is completed, you will see assigned licenses on the list.<br/> If you want to unassign a license, simply click on the '' 'Delete' '' button.
 +
|}
 +
{|
 +
|style="padding: 0px 0px 30px 25px;"|[[File:O2_50_3.png]]
 +
|}
 +
 
 +
====Subscriptions====
 +
{|
 +
|style="padding: 10px 0px 15px 15px;"|The '' 'Subscriptions' '' section displays the number of ordered licenses.<br/> <!--
 
For your convenience, if product settings have been configured to create only one Office 365 customer per WHMCS client, then all other purchased subscription types will also be displayed here.<br/>
 
For your convenience, if product settings have been configured to create only one Office 365 customer per WHMCS client, then all other purchased subscription types will also be displayed here.<br/>
−
Nevertheless, please note that the subscriptions counter will display usage for the currently chosen product only .
+
Nevertheless, please note that the subscriptions counter will display usage for the currently chosen product only .-->
 
|}
 
|}
 
{|
 
{|
 
|style="padding: 0px 0px 30px 25px;"|[[File:O2_51.png]]
 
|style="padding: 0px 0px 30px 25px;"|[[File:O2_51.png]]
 
|}
 
|}
 +
<!--
 
{|
 
{|
 
|style="padding: 0px 0px 15px 15px;"|If you are using the module, we do not recommend assigning subscription directly from the Microsoft panel.<br/>
 
|style="padding: 0px 0px 15px 15px;"|If you are using the module, we do not recommend assigning subscription directly from the Microsoft panel.<br/>
−
However, if such a situation occurrs, the subscription will be fetched to the WHMCS list, but then you will have to assign it to the user manually.
+
However, if such a situation occurs, the subscription will be fetched to the WHMCS list, but then you will have to assign it to the user manually.
 
|}
 
|}
 
{|
 
{|
Line 722: Line 938:
 
|style="padding: 0px 0px 30px 25px;"|[[File:O2_53.png]]
 
|style="padding: 0px 0px 30px 25px;"|[[File:O2_53.png]]
 
|}
 
|}
 +
-->
 +
<!--
 +
====Addons====
 +
{|
 +
|style="padding: 10px 0px 20px 15px;"|The '' 'Addons' '' section presents you a number of addons that were purchased. <br/> '''Note:''' ''Please remember that the 'Quantity' field shows a number of addons that were already ordered, '''not''' a number of addons that are available to users. ''
 +
|}
 +
{|
 +
|style="padding: 0px 0px 30px 25px;"|[[File:O2_53_1.png]]
 +
|}
 +
-->
  
 
==Admin Area==
 
==Admin Area==
 
{|
 
{|
−
|style="padding: 10px 0px 20px 15px;"|Let's check your new product in the product page in admin area . After a successful creation, it should look exactly like presented on the screen below.<br/>
+
|style="padding: 10px 0px 20px 15px;"|Let's check your new product in the product page in the admin area.  
 +
In order to create a customer, user and make an order, the cron job is required as described [[#Installation|in point 7 of this section]].<br/>
 +
After a successful creation, it should look exactly like presented on the screen below.<br/>
 
'' '''Note''' The admin area for both '''standard''' and '''extended''' provisioning types looks basically the same.
 
'' '''Note''' The admin area for both '''standard''' and '''extended''' provisioning types looks basically the same.
 
|}
 
|}
Line 754: Line 982:
 
{|
 
{|
 
|style="padding: 0px 0px 15px 15px;"|
 
|style="padding: 0px 0px 15px 15px;"|
−
In case of '''standard''' product suspension, all addons that belong to the product will also be suspended. If the product is unsuspended, its addons will remain suspended.<br />
+
<!--In case of '''standard''' product suspension, all addons that belong to the product will also be suspended. If the product is unsuspended, its addons will remain suspended.<br />-->
−
For '''extended''' provisioning type this action action will also cause the suspension of all subscriptions assigned to the customer and their users.<br />
+
In case of '''extended''' product suspension, all subscriptions assigned to the customer and their users are suspended as well.<br />
 
Information about product suspension will be shown in the '' 'Admin Notes' '' field.
 
Information about product suspension will be shown in the '' 'Admin Notes' '' field.
 
|}
 
|}
Line 788: Line 1,016:
 
|}
 
|}
  
 +
<!--
 
====Addons====
 
====Addons====
 
{|
 
{|
Line 801: Line 1,030:
 
{|
 
{|
 
|style="padding: 0px 0px 30px 25px;"|[[File:O2_29.png]]
 
|style="padding: 0px 0px 30px 25px;"|[[File:O2_29.png]]
 +
|}
 +
-->
 +
 +
==Importing Existing Customers==
 +
{|
 +
|style="padding: 10px 0px 15px 15px;"|If you want to import the existing customers, you need to take the following steps. <br/>
 +
1. Firstly, manually create an order for your customer in WHMCS. Choose a client, and in the summary view click on the '' ' Add New Order' '' button. Next, select a '' 'Product/Service' '' and press '' 'Submit Order' ''. <br/> '''What is important, do not perform the '' 'Create' '' action.''' The status has to remain as '' 'Pending' ''. <br/> More info about placing orders can be found [https://docs.whmcs.com/Order_Management#Placing_an_Order here]<br/>
 +
2. Proceed to the newly created product's card in your admin area. Find the following empty fields:
 +
*'''User ID'''
 +
*'''Order ID'''
 +
*'''Customer ID'''
 +
*'''Subscription ID'''
 +
The above-mentioned information has to be consistent with the data from your Microsoft panel. Now, complete these fields as presented below. <br/> '''Important!''' Remember to make sure that the format of the provided data is compatible with the format supported by the module. You can preview it for another product of the module you have already created and enter it in a similar way. <br/> If you completed the required data, now change the status from '' 'Pending' '' to '' 'Active' '' and '' 'Save Changes' ''.
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:O2_import.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 15px 15px;"|3. If the service has been created, you have to change the '' 'Username' '' field in the admin area view. <br/> You have to provide the email address of the admin from the panel as '' 'Username' ''. '''The format of '' 'Username' '' should look like [email protected].''' <br/> '''Important!'''  Remember to manually add other missing parameters of the instance such as domains, credentials, IP Addresses, configurable options, SSH Key, billing cycle, etc.  so they match the parameters from the Microsoft panel.
 
|}
 
|}
  
Line 808: Line 1,056:
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 30px 15px;"|2. API responses can be translated in the module's [https://www.docs.modulesgarden.com/General#How_To_Change_WHMCS_Module_Language language file]. To do this, add a new record in the file with the received API message and your translation.<br /> See below to find an exemplary entry:
+
|style="padding: 0px 0px 10px 15px;"|2. API responses can be translated in the module's [https://www.docs.modulesgarden.com/General#How_To_Change_WHMCS_Module_Language language file]. To do this, add a new record in the file with the received API message and your translation.<br /> See below to find an exemplary entry:
 
  $_LANG['ApiResponse']['Can\'t contain username paramName: User.Password, paramValue: , objectType: System.String'] = 'Password field cannot contain a username.';
 
  $_LANG['ApiResponse']['Can\'t contain username paramName: User.Password, paramValue: , objectType: System.String'] = 'Password field cannot contain a username.';
 +
|}
 +
{|
 +
|style="padding: 0px 0px 10px 15px;"|3. Please remember that if the product belongs to the '' 'Standard Provisioning Type' '' then the '' 'Upgrade' '' action is not supported.
 +
|}
 +
{|
 +
|style="padding: 0px 0px 10px 15px;"|4. It is possible to use a different domain instead of ''' 'onmicrosoft.com' '''. <br/> '''Note:''' You cannot delete the ''' 'onmicrosoft.com' ''' domain. <br/> If you want to use another domain, please remember that it must be verified by Microsoft. For more info, refer to the following pages:
 +
* Why there is the 'onmicrosoft.com' ending: [https://docs.microsoft.com/pl-pl/microsoft-365/admin/setup/domains-faq?view=o365-worldwide#why-do-i-have-an-onmicrosoftcom-domain here]
 +
* How to add a domain to Microsoft: [https://docs.microsoft.com/pl-pl/microsoft-365/admin/setup/add-domain?view=o365-worldwide here]
 +
Firstly, you need to add a new custom field '''userDomain|User Domain'''.
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:O2_53_2.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 10px 15px;"|Once you add the custom field, your clients will be able to provide their '' 'User Domain' '' while placing orders. <br/> What is more, you can add a '' 'User Domain' '' manually here:
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:O2_53_3.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 10px 15px;"|Navigate to the '' 'Users' '' section of the client area. From now, if you create a new user, you may decide which domain your users will use. <br/> '''Important!''' If a domain used in the 'userDomain' custom field '''is not validated by Microsoft''', you will receive the '' 'Domain validation failed' '' error while trying to use it here.
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:O2_53_4.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 30px 15px;"|5. Please remember that when the '' 'Company Name' '' field is completed by a client (''Client Profile → Profile → Company Name''), it will be used by default when a Microsoft account is created. <br/> If the company name does not exist in the record, then '' 'First Name' '' and '' 'Last Name' '' will be used instead.
 
|}
 
|}
  
 
=Update Instructions=
 
=Update Instructions=
 
{|
 
{|
−
|style="padding: 10px 0px 30px 15px;"|An essential guidance through the process of updating the module is offered '''[https://www.docs.modulesgarden.com/How_To_Update_WHMCS_Module here]'''.<br/><br/>
+
|style="padding: 10px 0px 30px 15px;"|An essential guidance through the process of updating the module is offered '''[https://www.docs.modulesgarden.com/How_To_Update_WHMCS_Module here]'''.<br/>
−
Keep in mind there is a quick and easy option in our client area that will let you upgrade the license of your module to an open source version at any time - and at a lower price!<br/>
+
 
−
To take advantage of it, simply use the '''License Upgrade''' button located on the product's page and a discounted invoice will be generated automatically.<br/>
+
'''Important:''' If you update the module from any version prior to '''2.2.0''' up to 2.2.0 or higher, please remember that due to the changes in the product configuration,<br/> we highly recommend you review the settings and make changes if necessary. From version 2.2.0, to create a customer, user and make an order, the cron job is required as described [[#Installation|in point 7 of this section]].
 
|}
 
|}
 
==Migration==
 
==Migration==
 
{|
 
{|
−
|style="padding: 10px 0px 30px 15px;"|  While using the 2.X version of our module, note that '''no data''' can be migrated from the Office 365 For WHMCS version 1.0.0, so the module '''needs to be configured from scratch'''.<br/>  
+
|style="padding: 10px 0px 30px 15px;"|  While using the 3.X version of our module, note that '''no data''' can be migrated from the Office 365 For WHMCS version 2.x.x, so the module '''needs to be configured from scratch'''.<br/>  
 
This also means that previously placed orders for subscriptions will '''not''' work on the new version, even after module reconfiguration.
 
This also means that previously placed orders for subscriptions will '''not''' work on the new version, even after module reconfiguration.
 +
|}
 +
=Upgrade Guide=
 +
{|
 +
|style="padding: 10px 0px 30px 15px;"|Seeking a solution that offers greater flexibility, customization tailored to your precise needs, and unrestricted availability?<br/> There is an option that not only proves to be cost-effective in the long run but also includes prioritized support services, making it a truly valuable investment.<br/>
 +
 +
Opt for the [https://www.modulesgarden.com/products/whmcs/office-365#open-source-version Open Source version] of your Office 365 For WHMCS module to unlock these benefits.<br/> Simply click on either the '''Get Source Code''' or '''Upgrade To Lifetime''' button found on the product's page in our client area to complete the one-step upgrade process, with a '''dedicated discount''' already applied.<br/>
 +
 +
Follow a [https://www.docs.modulesgarden.com/How_To_Upgrade_WHMCS_Module comprehensive guide] covering the transition process, the advantages it brings, and step-by-step instructions on what to do next after the order has been successfully finalized.
 
|}
 
|}
  
Line 833: Line 1,116:
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 30px 15px;"|'''3. This error encountered in the module:'''<br/>
+
|style="padding: 0px 0px 5px 15px;"|'''3. This error encountered in the module:'''<br/>
 
   Use limit is exceeded for Offer Id
 
   Use limit is exceeded for Offer Id
 
indicates that a single customer may purchase only one license ''(e.g. Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium license).''
 
indicates that a single customer may purchase only one license ''(e.g. Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium license).''
 +
|}
 +
{|
 +
|style="padding: 0px 0px 5px 15px;"|4. If you come across the following error ''' "Organization registration id information is missing" ''' when creating a customer account, you need to add '''organizationNumber|Organization Registration Number''' custom field and then provide the INN number.<br/>
 +
The error occurs for customer accounts located in these countries: Armenia(AM), Azerbaijan(AZ), Belarus(BY), Hungary(HU), Kazakhstan(KZ), Kyrgyzstan(KG), Moldova(MD), Russia(RU), Tajikistan(TJ), Uzbekistan(UZ), Ukraine(UA), India, Brazil, South Africa, <br/> Poland, United Arab Emirates, Saudi Arabia, Turkey, Thailand, Vietnam, Myanmar, Iraq, South Sudan and Venezuela.
 +
For the customer’s company/organization located in other countries, this should not be specified. <br/>
 +
 +
Firstly, provide a new custom field.
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:O2_53_5.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 5px 15px;"| Now, place the customer’s organization registration number (also referred to as INN number in certain countries).
 +
|}
 +
{|
 +
|style="padding: 0px 0px 30px 25px;"|[[File:O2_53_6.png]]
 
|}
 
|}

Latest revision as of 13:02, 19 April 2024

Contents

[edit] About Office 365 For WHMCS

Office 365 For WHMCS has been designed to let you automatically provision Microsoft Office 365 plans and remotely manage their key features.

With this module, you will easily supervise all subscriptions, perform switches and suspensions as well as password changes right in your WHMCS.

  • Admin Area Features:
✔ Create/Suspend/Unsuspend Office 365 Subscriptions
✔ Choose Standard/Extended Provisioning Type
✔ Choose Billing Cycle And Term Duration
✔ Enable/Disable User Management
✔ Create Office 365 Customer During First Or Every Order
✔ Create Office 365 Client With Every Order
✔ Change Package
✔ Change Password
✔ Accept Microsoft Customer Agreement
✔ View Debug Information
  • Client Area Features:
✔ View And Accept Microsoft Customer Agreement
✔ Provide Custom User Domain
✔ Standard Provisioning Type:
✔ Automatically Create Office 365 Customer/User/Subscription
✔ Upgrade/Downgrade Office 365 Subscriptions
✔ Extended Provisioning Type:
✔ Order Chosen Number Of Licenses
✔ View/Create/Delete Office 365 Users
✔ Assign Available Subscriptions To Users
✔ Upgrade/Downgrade Number Of Office 365 Subscriptions
✔ Change Password
✔ Go To Office 365 Panel
  • Supported Services:
✔ Office 365 A1/A3/A5/E1/E3/E5/F3
✔ Office 365 Business/Business Essentials/Business Premium
✔ Office 365 Data Loss Prevention
✔ Office 365 Education/Education E5
✔ Office 365 ProPlus/Enterprise E1/E3/E5/F1
✔ Standalone Services:
✔ Advanced Communications
✔ Advanced eDiscovery Storage
✔ AI Builder Capacity
✔ Azure Active Directory
✔ Azure Information Protection Premium
✔ Business Apps
✔ Business Intelligence Service
✔ Chat Session For Virtual Agent
✔ Common Area Phone
✔ Common Data Services
✔ Dynamics 365 Services
✔ e-Commerce Tiers
✔ Enterprise Mobility + Security
✔ Exchange Online Plans, Archiving, And Services
✔ Extra Graph Connector Capacity
✔ Information Rights Management
✔ Microsoft 365 A1/A3/A5/E3/E5/F1/F3
✔ Microsoft 365 Apps
✔ Microsoft 365 Audio Conferencing
✔ Microsoft 365 Business
✔ Microsoft 365 Calling Plan
✔ Microsoft 365 Compliance
✔ Microsoft 365 Domestic
✔ Microsoft 365 Security
✔ Microsoft 365 Phone System
✔ Microsoft Cloud App Security
✔ Microsoft Defender
✔ Microsoft Intune
✔ Microsoft MyAnalytics
✔ Microsoft Stream Plan
✔ Microsoft Stream Storage Add-On
✔ Microsoft Teams
✔ Minecraft: Education Edition
✔ OneDrive For Business
✔ Power Apps
✔ Power Automate
✔ Power BI Premium EM3/P1/P2/P3/P4/P5
✔ Power BI Pro
✔ Power Virtual Agent
✔ Pro Direct Support for Dynamics 365 Unified Operations
✔ Project Online Essentials
✔ Project Plan 1/3/5
✔ Project Portfolio Management
✔ SharePoint
✔ Skype For Business Plus
✔ Teams Rooms Premium
✔ Visio Plan 1/2
✔ Windows 10 Enterprise A3/A5/E3/E5
✔ Yammer
✔ And Others Based On Availability In Microsoft Offer
  • General Info:
✔ Requires Microsoft Partner Network
✔ Requires Microsoft Cloud Solution Provider - Direct Bill Partner (Tier 1)
✔ Supports PHP 8.1 Back To PHP 7.3
✔ Supports WHMCS Themes "Six" And "Twenty-One"
✔ Supports WHMCS V8.8 Back To WHMCS V8.3
✔ Requires ionCube Loader V12 Or Later
✔ Easy Module Upgrade To Open Source Version

[edit] Installation

This tutorial will show you how to successfully install and authenticate Office 365 For WHMCS.

We will guide you step by step through the whole installation and configuration process.

Important: This module configuration requires a Microsoft Partner Network account with CSP Direct Bill Partner (Tier 1).
1. Log in to our client area and download the module.
O2 1.png
2. In the downloaded file you might find one or two packages that support different PHP versions.

In the most recent versions of the module, you will find only one package that supports PHP 7.2 and later.

PHP72 74.png
Previous updates of the module may contain two packages dedicated to various PHP versions.

The first one that supports PHP 5.6 up to PHP 7.1, and the second one addressed to PHP 7.2 up to PHP 7.4.
Note: Keep in mind that PHP versions 5.6 up to 7.1 are no longer officially supported and their security issues are not fixed or released any more. Find more info here.

PHP56 74.png
Note: You can check the current PHP version in your WHMCS. To do so, proceed to 'Utilities' → 'System' → 'PHP Info'.
3. Extract the package and upload its content into the main WHMCS directory.

The content of the package to upload should look like this.

O2 2.png
4. When you install Office 365 For WHMCS for the first time, you have to rename the 'license_RENAME.php' file.

The file is located in 'modules/servers/office365/license_RENAME.php'. Rename it from 'license_RENAME.php' to 'license.php'.

O2 3.png
5. In order to configure your license key, you have to edit the previously renamed 'license.php' file.

Enter your license key between quotation marks as presented on the following screen. You can find your license key in our client area → 'My Products'.

O2 4.png
6. Now, set up the 'storage' folder as recursively writable.

This folder is located in 'your_whmcs/modules/servers/office365'.

O2 5.png
7. There are two cron commands that should be performed.
  • To create a customer, user and make an order (recommended 5 minute intervals):
 php -q /your_whmcs/modules/servers/office365/cron/cron.php queue
  • To update the API token (recommended once a day): 
 php -q /your_whmcs/modules/servers/office365/cron/cron.php token:refresh

[edit] Obtaining API Details

Before you start to configure the server, you need to obtain some neccessary data to connect to API.

The data you need:

  • APP ID
  • APP Secret
  • Common Name / Tenant ID
  • Key Vault APP ID
  • Key Vault Secret ID
  • Key Vault Directory ID
  • Key Vault Domain

In the next steps, we will guide you through the process of getting the data.

Note: All of the following data is only an example, so please be aware that some discrepancies can appear on the screens below.
The process of obtaining the data needs to be carried out on your Microfost account (or accounts) on your own.
Please keep in mind that since the date of this publication, some changes to the interface or the process of getting the neccessary data from Microsoft may have occured.
Therefore, the steps and screens presented below may not always be accurate and refect the actual starte of affairs.
If any inaccuracies are found, try to adjust to them as much as possible, or contact our support for assistance.

[edit] Creating Application in Microsoft Azure

The first step is to create an application in your Azure Active Directory if you do not have it yet.

Log in to your panel in Microsoft Azure.
Then, expand the left sidebar and select 'Azure Active Directory' from the menu.

O2 API 1.png
On the newly opened page, choose 'App registrations' from the left menu, and then click on 'New registration' .
O2 API 2.png
Enter an application name on the newly opened page. Leave the selected by default 'Supported account types' unchanged .

Later, you need to provide the web 'Redirect URI' . This address must directly lead to the 'auth.php' file located in the folder with the module on your WHMCS server. For example:

https://my-whmcs.com/modules/servers/office365/auth.php

Please make sure that it is correct and reachable from outside - your WHMCS server must accept SSL connections.

O2 API 3.png
After clicking on the 'Register' button, you will be redirected to the page that generated your application data.

There you will find:

  • Application (client) ID
  • Directory (tenant) ID

Copy it and keep safe, as you will need it afterwards to configure the server in WHMCS.

O2 API 4.png
Next, go to the 'Certificates & secrets' tab from the side menu and click on 'New client secret' .
O2 API 5.png
Before adding, provide it with a description and set 'Never' in the 'Expires' option.
O2 API 6.png
A new Client Secret will be created. Copy it to a safe place, as you will need it later for the server configuration in WHMCS.

Important: Copy the new client secret value now. You will not be able to retrieve it after you perform another operation or leave this blade!

O2 API 7.png
Now, you need to set appropriate permissions. To do so, move to the 'API permissions' tab and click on 'Add a permission' .
O2 API 8.png
Choose 'APIs my organization uses' and then 'Microsoft Partner Center' from the list.
O2 API 9.png
Tick the 'user_impersonation' permission and click on 'Add permissions' .
O2 API 10.png
After adding permissions, click again on 'Add a permission' and then, from the 'Microsoft APIs' tab, choose 'Microsoft Graph'
O2 API 11.png
Select the 'Delegated pemissions' type as well as find and tick 'offline_access' on the list.
O2 API 12.png
Moreover, on the same list, find and mark 'User.Read' and finally click on 'Add permissions' .
O2 API 13.png
Lastly, the scheme of allocated permissions should look as presented below.
If it is correct, click on 'Grant admin consent for <your company name>' and confirm this action.
O2 API 14.png
O2 API 15.png

[edit] Creating Key Vault

The final step in getting the data needed to connect to API is to generate Key Vault.

Azure Key Vault is a cloud service used to manage keys, secrets, and certificates.
It is required, so that the application and Office 365 For WHMCS that uses it, can operate properly.

To create Key Vault, you will need the application again, but this time with other permissions.

Note: Key Vault can be generated in another Microsoft account, including live environment, if it turns out that you do not have access to it for some reasons, for example from your test environment.

At the beginning, follow the same steps as when setting up the application in Microsoft Azure. That is:

  1. Go to 'App registrations' and create a new application using the 'New registration' button
  2. Provide it with a name, for example 'Application For Key Vault' and as previously, enter 'Redirect URI' which leads to the 'auth.php' file in your WHMCS
  3. After generating the application, copy its 'Application (client) ID' as well as 'Directory (tenant) ID'
  4. Then, in the 'Certificates & secrets' section, create 'New client secret' and do not forget to copy it after creating
  5. Move to the 'Api permissions' section

Here, the differences appear, because Application For Key Vault demands different permissions. This is:

  • user_impersonation for Azure Key Vault

As before, let's add permissions.

O2 API 16.png
Select 'Azure Key Vault' from 'Microsoft APIs' .
O2 API 17.png
Next, tick 'user_impersonation' .
O2 API 18.png
After adding permissions, you should see the same result as below.

Finally, do not forget to click on 'Grant admin consent for <your company name>' .

Note: In theory, it is possible to generate Key Vault with only one application, that combines all the previously granted permissions for two applications in one.
However, while testing and in test environments, we encountered problems, that is why we recommend using two separate applications.

O2 API 21.png
Now, move to the 'Key Vaults' section. The fastest way is to use the search engine.
O2 API 22.png
If you do not have Key Vault yet, you can create it here by following the on-screen instructions.
Add a name, subscription, region, pricing tier and other targets.
More info about creating and using Azure Key Vault, can be found here.

If you already have Key Vault generated, select it from the list.

O2 API 23.png
Before you gather all required data, you need to give appropriate permissions in your Key Vault to the previously created application.
To do so, proceed to the 'Access policies' section in your Key Vault and click 'Add Access Policy' .
O2 API 23 1.png
Next, from the 'Secret permissions' dropdown, select the following permissions in the 'Secret Management Operations' part:
  • Get
  • List
  • Set
  • Delete
  • Recover
O2 API 23 2.png
As a next step, in the 'Select a principal' tab, find your previosuly created application then mark it and press 'Select' in order to give your application formerly defined permissions.

Finally, to confirm adding the access policy, click 'Add' .

O2 API 23 3.png
Finally, go to the 'Overview' section and write down the generated:
  • DNS Name - but without the 'https://' part
  • Directory ID

which are needed to configure the server in WHMCS properly.

O2 API 24.png

[edit] Registration of Application in Microsoft Partner Center

Lastly, once two applications in Microsoft Azure and Key Vault are ready, you need to register the first created application in Microsoft Partner Center.

Log in to the dashboard of Partner Center, and then go to 'Partner Settings' from the dropdown menu in the top right corner.

Note: To log in, use the account where the first application was created.

O2 API 25.png
From the 'Account Settings' submenu, choose 'App Management' , and for the 'Web App' type, click on 'Register Existing App' .
O2 API 26.png
On the list, find the first created application in Microsoft Azure in the previous steps of this manual and click 'Register your app' .
O2 API 27.png
From now on, your application should be properly registered in Microsoft Partner Center, and you already have all the data required to connect the module to API.

[edit] Configuration of Server

7. To begin, you must add a new server.

Go to 'System Settings' → 'Servers' and press 'Add New Server'.

Note: If you have WHMCS V8.x.x, we recommend using your 'previous experience' of the server configuration instead of the new wizard tool.

O2 8.png
8. When the server configuration page opens, enter a server name at first.

Note: The 'Hostname' field is not used by the module, but if you use WHMCS V7.8.X, then a fatal error may occur when trying to save server settings without providing any hostname or IP address details.
In this case, try to provide anything in the hostname field. Please note that this is a bug occurring in WHMCS, not the module itself, and it may also occur in further versions of WHMCS.

Next, choose 'Office365' from the dropdown menu.

The 'Username' and 'Password' fields should be felt empty- they are not used by the module.

Now, fill in the previously obtained API data. They are as follows:

  • APP ID - is the Application (client) ID of the first application that you created here
  • APP Secret - stands for the Client secret from the first application which was generated here
  • Common Name / Tenant ID - is the Directory (tenant) ID of the first created application here
  • Key Vault APP ID - stands for the Application (client) ID of the second application that you formed here
  • Key Vault Secret ID - is the Client secret from the second application that was established here
  • Key Vault Directory ID - is the Directory ID from Key Vault that you might have received here
  • Key Vault Domain - is the DNS Name from Key Vault (but without the https:// part) that you may have got here

After completing the data, remember to 'Save Changes' .

O2 8 1.png
You will be redirected to your Microsoft account for a moment.

Use the same data as for the Azure account, on which you generated the first application.
Finally, you will be asked to grant access to your account - agree.

O2 9 login.png
If everything proceeded correctly, you will be redirected to your WHMCS again.

Now, you can run the test connection of your server to make sure that all data is proper.

O2 9.png
9. Once your server has been configured correctly, you will see the following screen.

Create a new group for your server. Press 'Create New Group' to follow.

O2 10.png
10. Enter a name, click on your previously created server, press 'Add' , then 'Save Changes'.
O2 11.png

[edit] Configuration of Product

11. In order to create a product, go to 'Setup' → 'Products/Services' → 'Products/Services' .

If you do not have a product group, click on 'Create a New Group' . If you do, simply move to the 12th step.

O2 12.png
12. Fill in a product group name and press 'Save Changes'.
O2 13.png
13. When you have a product group added, you can create your product and assign it to the Office 365 module.
O2 14.png
14. Afterwards, choose your product type and product group from dropdown menus, enter your product name and press 'Continue' .
O2 15.png
15. Now, go to the 'Module Settings' section, choose both 'Office365' and the previously created server group from the dropdown menu, and press 'Save Changes' .
O2 16.png
16. Then, go to the 'Custom Fields' tab and make sure that it displays the four created 'text box' custom fields.

These are: userid|User ID, orderid|Order ID , customerid|Customer ID, acceptAgreement|Accept Agreement and office365SubscriptionId|Office365 Subscription ID.
If they were not automatically created, then add them manually as shown on the following screen.
Please note that userDomain|User Domain custom field can be also applied to create an account instead of using the default WHMCS 'Domain' field.

O2 18.png

[edit] Configuration and Management

Configuration and management of Office 365 For WHMCS is very intuitive.

Before you start, please note that there are two provisioning types you can offer to your clients.

  • Standard - this will automatically create for your WHMCS client the new Office 365 customer with user and subscription based on the chosen module settings.
    You can also enable/disable the 'User Management' option in the client area.
  • Extended - this type has two available options:
    • 'With first order' - the Office 365 customer is generated only once when the first order is placed.
      Next time, when the same WHMCS client makes another order, then it will be assigned to the same Office 365 customer that was created along with the first order.
    • 'With every order' - creates the Office 365 customer every time the order is placed so there are as many Office 365 customers as orders.

Note that with 'Extended Provisioning Type' , it will be also up to the WHMCS client to choose how many licenses to buy during an order.

[edit] Standard Provisioning Type

Let's start the module configuration by choosing the 'Standard' provisioning type.
O2 16 2.png

Now, choose 'Country' that you will offer your Office 365 services from.
With the Standard Provisioning Type the user is created automatically.
Moreover, you are allowed to select the 'Agreement Type' if there are more than one available and decide if your client will be able to manage the product.
There are also a few types of 'Billing Cycle' that can be modified according to your preferences.
You may also assign additional services to the main plan as addons - they will be described in further parts of this documentation.

Note: Available subscription offers and additional services depend on your Microsoft membership coverage and may be limited by the location.

O2 17.png


[edit] Client Area

Once the product configuration is complete, clients will be able to order the selected subscription and addons.
Moreover, clients have to accept the required agreement which was set in the product configuration.
O2 20 2.png

The customer can order additional services to their subscription, change their password to the Office 365 panel, upgrade a subscription plan or request.
If you enable the 'User Management' option in the product configuration section, then clients will be able to add/delete users, check more information about users as well as assign one license to one user.
There is also a possibility to automatically redirect to the Office 365 panel once pressing the the proper button.

O2 20.png

[edit] Extended Provisioning Type

The extended provisioning type allows your client to order the chosen number of licenses using configurable options and then manually redistribute them in their client area among the created Office 365 users.

Enable this configuration type by choosing the 'Extended' provisioning type in the module settings of the product.

O2 36.png

Now, choose 'Country' that you will offer your Office 365 services from.
Similarly as previously, select the 'Company Domain' and 'Agreement Type' if there are more than one available and choose one of the desired Office 365 plan.
There are also a few types of 'Billing Cycle' that can be modified according to your preferences.
In this type of provisioning, the 'User Management' option is enabled by default. Next, decide which type of generating customers is acceptable for you. There are two possibilities:

  • 'With the first order' - the Office 365 customer is generated only once when the first order is placed.
  • 'With every order' - creates the Office 365 customer every time the order is placed so there are as many Office 365 customers as orders.
O2 37.png

[edit] Configurable Options

To allow your clients to purchase multiple licenses at a single order, you must create configurable options for a product .

Start by going to 'Setup' → 'Products/Services' → 'Configurable Options' and press the 'Create a New Group' button.

O2 39.png
Enter a group name for the addon and select products that you want to offer this option for. Then press the 'Save Changes' option.
O2 40.png
Now, press 'Add New Configurable Option' and a new popup window should open.
O2 41.png
Name this configurable option as 'office365licenseQty' with the desired friendly name. Next, chose the 'Option Type' you want to use and add pricing for the desired quantity.

Note: More information about setting up configurable options can be found here.

O2 42.png

[edit] Client Area

Once the product configuration is complete, clients will be able to order the selected number of licenses.
O2 43.png
After order your clients will be able to manage Office 365 users, addons, and subscriptions by themselves.

The menu also displays information about the number of ordered and unassigned licenses.

O2 44.png

[edit] Users

Before you start assigning licenses, you have to create a new user. By default there is already one Office 365 user created based on the customer account.
Your can add more users and then assign to them the purchased licenses.
O2 45.png
Fill in the required data to create a new user.
O2 46.png
Then, after successfully creating a new user, you can view their account details.
O2 47.png
In the user profile you can view account details as well as assigned subscriptions.

Press the 'Assign License' button to assign a new license to this account.

O2 48.png
You can assign one license to one user, provided that the number of used subscriptions is not exceeded already.
O2 49.png
Once the action is completed, you will see assigned licenses on the list.
If you want to unassign a license, simply click on the 'Delete' button.
O2 50 3.png

[edit] Subscriptions

The 'Subscriptions' section displays the number of ordered licenses.
O2 51.png

[edit] Admin Area

Let's check your new product in the product page in the admin area.

In order to create a customer, user and make an order, the cron job is required as described in point 7 of this section.
After a successful creation, it should look exactly like presented on the screen below.
Note The admin area for both standard and extended provisioning types looks basically the same.

O2 19.1.png
The 'Username' and 'Password' are used to sign up to the Office 365 panel.
O2 26.png

The 'User ID' , 'Order ID' , 'Customer ID' and 'Subscription ID' are custom fields used to connect the product with the created subscription in your Microsoft Partner Center.
Depending on the product settings, the common 'Customer ID' and 'User ID' can be used for connection if one client buys more than one subscription.

O2 27.png

[edit] Suspend/Terminate

Due to API limitations, ordered subscriptions can only be suspended or unsuspended. For this reason, the 'Terminate' command will work in the same way as the 'Suspend' option.
O2 30.png

In case of extended product suspension, all subscriptions assigned to the customer and their users are suspended as well.
Information about product suspension will be shown in the 'Admin Notes' field.

O2 31.png

[edit] Change Password

The 'Change Password' option will change the password for all services assigned to the user. To change it into a new one, you need to:

  • Provide a new password → Press 'Save Changes' → Press 'Change Password' .
O2 34.png
Note that the password must also meet the following requirements:
  • At least 8 characters in length
  • At least 1 uppercase character
  • At least 1 special character
  • At least 1 numeric character

[edit] Product Upgrade/Downgrade

By using upgrade/downgrade feature you can change the subscription type for the standard provisioning type.

However, for the extended provisioning type you can only change the number of assigned licenses by configurable options, not the subscription type itself.
Note that you cannot also downgrade the number of licenses to smaller quantity if that number already exceeds the number of used licenses.

O2 35.png


[edit] Importing Existing Customers

If you want to import the existing customers, you need to take the following steps.

1. Firstly, manually create an order for your customer in WHMCS. Choose a client, and in the summary view click on the ' Add New Order' button. Next, select a 'Product/Service' and press 'Submit Order' .
What is important, do not perform the 'Create' action. The status has to remain as 'Pending' .
More info about placing orders can be found here
2. Proceed to the newly created product's card in your admin area. Find the following empty fields:

  • User ID
  • Order ID
  • Customer ID
  • Subscription ID

The above-mentioned information has to be consistent with the data from your Microsoft panel. Now, complete these fields as presented below.
Important! Remember to make sure that the format of the provided data is compatible with the format supported by the module. You can preview it for another product of the module you have already created and enter it in a similar way.
If you completed the required data, now change the status from 'Pending' to 'Active' and 'Save Changes' .

O2 import.png
3. If the service has been created, you have to change the 'Username' field in the admin area view.
You have to provide the email address of the admin from the panel as 'Username' . The format of 'Username' should look like [email protected].
Important! Remember to manually add other missing parameters of the instance such as domains, credentials, IP Addresses, configurable options, SSH Key, billing cycle, etc. so they match the parameters from the Microsoft panel.

[edit] Tips

1. For more information on how the Microsoft Partner program works, check here.
2. API responses can be translated in the module's language file. To do this, add a new record in the file with the received API message and your translation.
See below to find an exemplary entry: 
$_LANG['ApiResponse']['Can\'t contain username paramName: User.Password, paramValue: , objectType: System.String'] = 'Password field cannot contain a username.';
3. Please remember that if the product belongs to the 'Standard Provisioning Type' then the 'Upgrade' action is not supported.
4. It is possible to use a different domain instead of 'onmicrosoft.com' .
Note: You cannot delete the 'onmicrosoft.com' domain.
If you want to use another domain, please remember that it must be verified by Microsoft. For more info, refer to the following pages:
  • Why there is the 'onmicrosoft.com' ending: here
  • How to add a domain to Microsoft: here

Firstly, you need to add a new custom field userDomain|User Domain.

O2 53 2.png
Once you add the custom field, your clients will be able to provide their 'User Domain' while placing orders.
What is more, you can add a 'User Domain' manually here:
O2 53 3.png
Navigate to the 'Users' section of the client area. From now, if you create a new user, you may decide which domain your users will use.
Important! If a domain used in the 'userDomain' custom field is not validated by Microsoft, you will receive the 'Domain validation failed' error while trying to use it here.
O2 53 4.png
5. Please remember that when the 'Company Name' field is completed by a client (Client Profile → Profile → Company Name), it will be used by default when a Microsoft account is created.
If the company name does not exist in the record, then 'First Name' and 'Last Name' will be used instead.

[edit] Update Instructions

An essential guidance through the process of updating the module is offered here.

Important: If you update the module from any version prior to 2.2.0 up to 2.2.0 or higher, please remember that due to the changes in the product configuration,
we highly recommend you review the settings and make changes if necessary. From version 2.2.0, to create a customer, user and make an order, the cron job is required as described in point 7 of this section.

[edit] Migration

While using the 3.X version of our module, note that no data can be migrated from the Office 365 For WHMCS version 2.x.x, so the module needs to be configured from scratch.

This also means that previously placed orders for subscriptions will not work on the new version, even after module reconfiguration.

[edit] Upgrade Guide

Seeking a solution that offers greater flexibility, customization tailored to your precise needs, and unrestricted availability?
There is an option that not only proves to be cost-effective in the long run but also includes prioritized support services, making it a truly valuable investment.

Opt for the Open Source version of your Office 365 For WHMCS module to unlock these benefits.
Simply click on either the Get Source Code or Upgrade To Lifetime button found on the product's page in our client area to complete the one-step upgrade process, with a dedicated discount already applied.

Follow a comprehensive guide covering the transition process, the advantages it brings, and step-by-step instructions on what to do next after the order has been successfully finalized.

[edit] Common Problems

1. When you have problems with connection, make sure that SELinux or firewall does not block ports.
2. The list of users and their subscriptions assigned to the customer directly in the Microsoft panel are not automatically assign to the WHMCS client and their users.

This is due to the API limitations, so this list is only kept locally on the WHMCS server.
In case of changes made directly in the Microsoft panel, such modifications might then be made manually in the module to reflect changes locally.

3. This error encountered in the module:
 Use limit is exceeded for Offer Id

indicates that a single customer may purchase only one license (e.g. Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium license).

4. If you come across the following error "Organization registration id information is missing" when creating a customer account, you need to add organizationNumber|Organization Registration Number custom field and then provide the INN number.

The error occurs for customer accounts located in these countries: Armenia(AM), Azerbaijan(AZ), Belarus(BY), Hungary(HU), Kazakhstan(KZ), Kyrgyzstan(KG), Moldova(MD), Russia(RU), Tajikistan(TJ), Uzbekistan(UZ), Ukraine(UA), India, Brazil, South Africa,
Poland, United Arab Emirates, Saudi Arabia, Turkey, Thailand, Vietnam, Myanmar, Iraq, South Sudan and Venezuela. For the customer’s company/organization located in other countries, this should not be specified.

Firstly, provide a new custom field.

O2 53 5.png
Now, place the customer’s organization registration number (also referred to as INN number in certain countries).
O2 53 6.png
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