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<meta name="description" content="ModulesGarden Wiki Contains All The Information You Need About The Zimbra Email For WHMCS Module."></meta>
 
<meta name="description" content="ModulesGarden Wiki Contains All The Information You Need About The Zimbra Email For WHMCS Module."></meta>
−
 
−
<h4 style="color: #ff0000; font-weight:bold; text-align:center;">Article update is ongoing on this page, watch out for broken links, unclear descriptions and images!<br/>
 
−
We are sorry for the inconvenience caused.</h4>
 
−
 
 
=About [https://www.modulesgarden.com/products/whmcs/zimbra-email Zimbra Email For WHMCS]=
 
=About [https://www.modulesgarden.com/products/whmcs/zimbra-email Zimbra Email For WHMCS]=
 
{|
 
{|
 
|style="padding: 10px 0px 10px 0px;"|'''Zimbra Email For WHMCS''' is a module which allows your customers to manage email accounts of your domain directly in WHMCS.<br />
 
|style="padding: 10px 0px 10px 0px;"|'''Zimbra Email For WHMCS''' is a module which allows your customers to manage email accounts of your domain directly in WHMCS.<br />
−
Your clients will be able to conveniently manage mailboxes, aliases and quickly access their webmails.<br />
+
Your clients will be able to conveniently manage mailboxes, email and domain aliases and quickly move to their webmails.<br />
 
Our product is simple in use and offers everything you need to conveniently manage Zimbra accounts.
 
Our product is simple in use and offers everything you need to conveniently manage Zimbra accounts.
 
|}
 
|}
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Log In To Webmail
+
|style="padding: 0px 0px 0px 30px;"|✔ Go To Zimbra Webmail
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Use COS / Custom Settings
+
|style="padding: 0px 0px 0px 30px;"|✔ Use Class Of Service / Custom Settings
 
|}
 
|}
 
{|
 
{|
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*'''Client Area Functionality:'''
 
*'''Client Area Functionality:'''
 
{|
 
{|
−
|style="padding: 10px 0px 0px 30px;"|✔ Manage Accounts
+
|style="padding: 10px 0px 0px 30px;"|✔ Manage Email Accounts
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Manage Aliases
+
|style="padding: 0px 0px 0px 30px;"|✔ Manage Email Aliases
 
|}
 
|}
 
{|
 
{|
Line 45: Line 41:
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Change Package
+
|style="padding: 0px 0px 0px 30px;"|✔ Manage Domain Aliases
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Change Password
+
|style="padding: 0px 0px 0px 30px;"|✔ Upgrade / Downgrade Account
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 10px 30px;"|✔ Log In To Webmail
+
|style="padding: 0px 0px 0px 30px;"|✔ Change Account Password
 +
|}
 +
{|
 +
|style="padding: 0px 0px 10px 30px;"|✔ Go To Zimbra Webmail
 
|}
 
|}
 
*'''Configurable Options:'''
 
*'''Configurable Options:'''
 
{|
 
{|
−
|style="padding: 10px 0px 0px 30px;"|✔ Accounts Limits
+
|style="padding: 10px 0px 0px 30px;"|✔ Email Accounts Limit
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Account Size
+
|style="padding: 0px 0px 0px 30px;"|✔ Email Account Size
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Aliases Limit
+
|style="padding: 0px 0px 0px 30px;"|✔ Email Aliases Limit
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 10px 30px;"|✔ COS
+
|style="padding: 0px 0px 0px 30px;"|✔ Domain Aliases Limit
 +
|}
 +
{|
 +
|style="padding: 0px 0px 10px 30px;"|✔ Class Of Service
 
|}
 
|}
 
*'''General Info:'''
 
*'''General Info:'''
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{|
 
{|
 
|style="padding: 0px 0px 0px 30px;"|✔ Integrated With <u>Advanced Billing For WHMCS</u> - Actual Server Resource Usage Billing [http://www.modulesgarden.com/products/whmcs/advanced_billing/features (read more)]
 
|style="padding: 0px 0px 0px 30px;"|✔ Integrated With <u>Advanced Billing For WHMCS</u> - Actual Server Resource Usage Billing [http://www.modulesgarden.com/products/whmcs/advanced_billing/features (read more)]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|✔ Integrated With <u>Server Allocator For WHMCS</u> - Automatic Assignment Of Specified Servers To Products [https://www.modulesgarden.com/products/whmcs/server-allocator (read more)]
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 30px 30px;"|✔ Supports WHMCS V7
+
|style="padding: 0px 0px 30px 30px;"|✔ Supports WHMCS V7.2 And Later
 
|}
 
|}
  
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{|
 
{|
 
|style="padding: 0px 0px 10px 15px;"|'''2. In the downloaded file you will find two packages that support different PHP versions.'''<br/>As presented on the screen below, the first one is dedicated to PHP 5.6 up to PHP 7.0, while the second one is aimed at PHP 7.1 up to PHP 7.2.<br/>It does not apply to open source versions.<br/>
 
|style="padding: 0px 0px 10px 15px;"|'''2. In the downloaded file you will find two packages that support different PHP versions.'''<br/>As presented on the screen below, the first one is dedicated to PHP 5.6 up to PHP 7.0, while the second one is aimed at PHP 7.1 up to PHP 7.2.<br/>It does not apply to open source versions.<br/>
−
'' '''Note''': You can check the current PHP version in your WHMCS. To do so, proceed to ''' 'Utilities' › 'System' › 'PHP Info'.'''
+
'' '''Note''': You can check the current PHP version in your WHMCS. To do so, proceed to ''' 'Utilities' → 'System' → 'PHP Info'.'''
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 20px 25px;"|[[File:PHP56_72.png]]
+
|style="padding: 0px 0px 20px 25px;"|[[File:ZE2_1.png]]
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 20px 25px;"|[[File:xzdfs.png]]
+
|style="padding: 0px 0px 20px 25px;"|[[File:ZE2_2.png]]
 
|}
 
|}
 
{|
 
{|
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|style="padding: 0px 0px 15px 15px;"|'''7. Next, enter your server name and Zimbra server hostname. Type in your username and password used to log in to Zimbra server.'''<br />
 
|style="padding: 0px 0px 15px 15px;"|'''7. Next, enter your server name and Zimbra server hostname. Type in your username and password used to log in to Zimbra server.'''<br />
 
Choose '' 'ZimbraEmail' '' from a dropdown menu and press '' 'Save Changes'. ''<br />
 
Choose '' 'ZimbraEmail' '' from a dropdown menu and press '' 'Save Changes'. ''<br />
−
Keep in mind that value of client area button '' 'Login to Webmail' '' is taken from the '' 'Hostname' '' field. If the field is empty, it is taken from an '' 'IP Address' '' field.<br />
+
Keep in mind that value of client area button '' 'Go To Webmail' '' is taken from the '' 'Hostname' '' field. If the field is empty, it is taken from an '' 'IP Address' '' field.<br />
−
Here you can also provide other server details like nameservers or maximum number of accounts.
+
Here you can also provide other server details like nameservers or maximum number of accounts.<br/>
 +
Alternatively, custom ports may be set in Access Hash section.
 
|}
 
|}
 
{|
 
{|
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|style="padding: 0px 0px 30px 25px;"|[[File:ZE7.png]]
 
|style="padding: 0px 0px 30px 25px;"|[[File:ZE7.png]]
 
|}
 
|}
 +
 
==Product Configuration==
 
==Product Configuration==
 
{|
 
{|
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{|
 
{|
 
|style="padding: 0px 0px 15px 15px;"|'''15. Afterwards, define settings of the module and press '' 'Save Changes'.'' '''<br />
 
|style="padding: 0px 0px 15px 15px;"|'''15. Afterwards, define settings of the module and press '' 'Save Changes'.'' '''<br />
−
''Note 1: If you choose 'Use Custom Settings' from 'COS Name' dropdown menu, you can define your own set of user permissions using sections below.''<br/>
+
'''''Note 1:''' If you choose 'Use Custom Settings' from 'Class Of Service Name' dropdown menu, you can define your own set of user permissions using sections below.''<br/>
−
''Note 2: If you choose 'Allow clients to choose COS', additional configurable options will be generated and clients will be allowed to set COS while ordering your product.''
+
'''''Note 2:''' If you choose 'Allow clients to choose Class Of Service', additional configurable options will be generated and clients will be allowed to set COS while ordering your product.''
 
|}
 
|}
 
{|
 
{|
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{|
 
{|
 
|style="padding: 10px 0px 15px 15px;"|Zimbra Email allows your customers to manage their zimbra email accounts from your WHMCS client area.<br />
 
|style="padding: 10px 0px 15px 15px;"|Zimbra Email allows your customers to manage their zimbra email accounts from your WHMCS client area.<br />
−
This is how it looks like in the client area.
+
This is how its management page looks like in the client area. Move to the below sections to learn more details.
 
|}
 
|}
 
{|
 
{|
 
|style="padding: 0px 0px 30px 25px;"|[[File:ZE15.png]]
 
|style="padding: 0px 0px 30px 25px;"|[[File:ZE15.png]]
 
|}
 
|}
−
===Accounts===
+
===Email Accounts===
 
{|
 
{|
−
|style="padding: 10px 0px 20px 15px;"|Accounts page enables you to manage existing accounts, edit and create new ones within defined limits.
+
|style="padding: 10px 0px 20px 15px;"|Email Accounts section enables full management of accounts associated with your domain.<br/>
 +
You may edit existing accounts with a wide range of options and create new ones within defined limits.
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|Press add to create a new account.<br />
+
|style="padding: 0px 0px 15px 15px;"|Press '' 'Add Mailbox' '' to create a new account.<br />
−
As you can see on the screen below, you can define details of account owner.
+
Fill out the fields to provide any details on the account owner.
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|You can order various operations on a single account through dropdown menu.<br />
+
|style="padding: 0px 0px 15px 15px;"|You can order various operations on a single account using the marked on the screen menu.<br />
−
Alternatively, you can mark multiple accounts and issue any command using buttons above.
+
Alternatively, you can select multiple accounts and issue any command using buttons above the list of accounts.
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
  
−
===Aliases===
+
===Email Aliases===
 
{|
 
{|
−
|style="padding: 10px 0px 20px 15px;"|Aliases enable you to use additional address for the same e-mail account.
+
|style="padding: 10px 0px 20px 15px;"|Email Aliases enable you to create and use additional address for the same e-mail account.<br/>
 +
''Note: Email aliases are created within the same email domain.''<br/>
 +
''Read more about '''[[#Domain_Aliases|Domain Aliases]]''' below.''
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 20px 15px;"|Create them in the same way you would do that in Zimbra panel.
+
|style="padding: 0px 0px 20px 15px;"|Create them in the same way you would do that in Zimbra panel. Start with entering an email address, then move to assigning members to the list.<br/>
 +
Proceed with setting detailed options.
 
|}
 
|}
 
{|
 
{|
 
|style="padding: 0px 0px 20px 25px;"|[[File:ZE22.png]]
 
|style="padding: 0px 0px 20px 25px;"|[[File:ZE22.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 15px;"|Remember that in order to enable the distribution list on its creation, you must select option '' 'Can Receive Mail' '' in '' 'Properties' '' section.
 
|}
 
|}
 
{|
 
{|
 
|style="padding: 0px 0px 20px 25px;"|[[File:ZE23.png]]
 
|style="padding: 0px 0px 20px 25px;"|[[File:ZE23.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 15px;"|Assign email aliases if you have any.
 
|}
 
|}
 
{|
 
{|
 
|style="padding: 0px 0px 20px 25px;"|[[File:ZE24.png]]
 
|style="padding: 0px 0px 20px 25px;"|[[File:ZE24.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 15px;"|You may also add/remove owners of the list.
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 20px 15px;"|As soon as you configure the list, press '' 'Save' '' to create it.
+
|style="padding: 0px 0px 20px 15px;"|As soon as you set the last preferences, press '' 'Save' '' to finally create the distribution list.
 
|}
 
|}
 
{|
 
{|
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|style="padding: 0px 0px 30px 25px;"|[[File:ZE27.png]]
 
|style="padding: 0px 0px 30px 25px;"|[[File:ZE27.png]]
 
|}
 
|}
 +
 +
===Domain Aliases===
 +
{|
 +
|style="padding: 10px 0px 20px 15px;"|Domain Aliases option allows you to create more than one domain name that will refer to the same account.<br />
 +
Add a new domain alias, like on the below screen, and no matter which address used, emails will be delivered to the same mailbox.
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:ZE27_1.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 15px;"|When a domain alias is no longer needed, simply delete it by pressing an icon.
 +
|}
 +
{|
 +
|style="padding: 0px 0px 30px 25px;"|[[File:ZE27_2.png]]
 +
|}
 +
 
==Management of Billing==
 
==Management of Billing==
 
{|
 
{|
−
|style="padding: 10px 0px 20px 15px;"|When you combine Zimbra Email For WHMCS with [http://www.docs.modulesgarden.com/Advanced_Billing_For_WHMCS Advanced Billing For WHMCS], you will be able to set up additional billing options.
+
|style="padding: 10px 0px 20px 15px;"|When you combine Zimbra Email For WHMCS with [https://www.modulesgarden.com/products/whmcs/advanced-billing Advanced Billing For WHMCS], you will be able to set up additional billing options.
 
|}
 
|}
 
{|
 
{|
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|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 20px 15px;"|Module allows you to charge your customers basing on the server resources used by them.
+
|style="padding: 0px 0px 20px 15px;"|Module allows you to charge your customers basing on the server resources used by them.<br/>
 +
For more detailed information on the configuration please refer to our [https://www.docs.modulesgarden.com/Advanced_Billing_For_WHMCS Advanced Billing For WHMCS] documentation.
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 20px 25px;"|[[File:ZE28_1.png]]
+
|style="padding: 0px 0px 30px 25px;"|[[File:ZE28_1.png]]
 
|}
 
|}
 +
<!--
 
{|
 
{|
 
|style="padding: 0px 0px 20px 15px;"|With Advanced Billing module, you can also display the current server resource usage and their cost and let your customers see it.
 
|style="padding: 0px 0px 20px 15px;"|With Advanced Billing module, you can also display the current server resource usage and their cost and let your customers see it.
Line 335: Line 373:
 
|style="padding: 0px 0px 30px 25px;"|[[File:ZE29.png]]
 
|style="padding: 0px 0px 30px 25px;"|[[File:ZE29.png]]
 
|}
 
|}
 +
-->
  
 
=Tips=
 
=Tips=

Revision as of 15:49, 11 July 2018

Contents

About Zimbra Email For WHMCS

Zimbra Email For WHMCS is a module which allows your customers to manage email accounts of your domain directly in WHMCS.

Your clients will be able to conveniently manage mailboxes, email and domain aliases and quickly move to their webmails.
Our product is simple in use and offers everything you need to conveniently manage Zimbra accounts.

  • Admin Area Features:
✔ Create Account
✔ Terminate Account
✔ Change Package
✔ Change Password
✔ Go To Zimbra Webmail
✔ Use Class Of Service / Custom Settings
✔ Generate Default Configurable Options
  • Client Area Functionality:
✔ Manage Email Accounts
✔ Manage Email Aliases
✔ Manage Distribution Lists
✔ Manage Domain Aliases
✔ Upgrade / Downgrade Account
✔ Change Account Password
✔ Go To Zimbra Webmail
  • Configurable Options:
✔ Email Accounts Limit
✔ Email Account Size
✔ Email Aliases Limit
✔ Distribution List Limit
✔ Domain Aliases Limit
✔ Class Of Service
  • General Info:
✔ Configurable Options Support
✔ Integrated With Advanced Billing For WHMCS - Actual Server Resource Usage Billing (read more)
✔ Integrated With Server Allocator For WHMCS - Automatic Assignment Of Specified Servers To Products (read more)
✔ Multi-Language Support
✔ Supports Zimbra 8.5.0 and Later
✔ Supports PHP 5.6 Up To PHP 7.2
✔ Supports WHMCS Template Six
✔ Supports WHMCS V7.2 And Later

Installation and Configuration

This tutorial will show you how to successfully install and configure Zimbra Email For WHMCS.

We will guide you step by step through the whole installation process.

Installation

1. Log in to our client area and download the module.
ZE1.png
2. In the downloaded file you will find two packages that support different PHP versions.
As presented on the screen below, the first one is dedicated to PHP 5.6 up to PHP 7.0, while the second one is aimed at PHP 7.1 up to PHP 7.2.
It does not apply to open source versions.

Note: You can check the current PHP version in your WHMCS. To do so, proceed to 'Utilities' → 'System' → 'PHP Info'.

ZE2 1.png
3. Extract the downloaded file and choose the one with the right PHP version. Upload and extract the PHP file into the main WHMCS directory.

The content of PHP version files should look like this.

ZE2 2.png
4. When you install Zimbra Email For WHMCS for the first time you have to rename 'license_RENAME.php' file.

File is located in 'modules/servers/zimbraEmail/license_RENAME.php'. Rename it from 'license_RENAME.php' to 'license.php'.

ZE3.png
5. In order to configure your license key you have to edit a previously renamed 'license.php' file.

Enter your license key between quotation marks as presented on the following screen. You can find your license key in our client area → 'My Products'.

ZE4.png

Server Configuration

6. Now let's configure a new product. Log in to your WHMCS, press 'Setup' → 'Products/Services' → 'Servers'.

Afterwards press 'Add New Server'.

ZE4 1.png
7. Next, enter your server name and Zimbra server hostname. Type in your username and password used to log in to Zimbra server.

Choose 'ZimbraEmail' from a dropdown menu and press 'Save Changes'.
Keep in mind that value of client area button 'Go To Webmail' is taken from the 'Hostname' field. If the field is empty, it is taken from an 'IP Address' field.
Here you can also provide other server details like nameservers or maximum number of accounts.
Alternatively, custom ports may be set in Access Hash section.

ZE5.png
8. After you configure your server correctly, you will see a following screen.

Now you need to create a new group for your server. For that purpose press 'Create New Group'.

ZE6.png
9. Enter name, click on your previously created server, press 'Add' then 'Save Changes'.
ZE7.png

Product Configuration

10. In order to create and configure product, click on 'Setup' → 'Products/Services' → 'Products/Services'.

If you do not have a product group, click on 'Create a New Group'. If you do, simply move to step 11.

ZE7 1.png
11. Enter product group name and press 'Create Group'.
ZE8.png
12. When you have a product group, you can create your product and assign it to Zimbra Email. If you already have a product, go to step 13.

To create a product click on 'Create a New Product'.

ZE9.png
13. Afterwards, choose your product type and product group from dropdown menus, enter your product name and press 'Continue'.
ZE10.png
14. Now, go to 'Module Settings' section, choose both 'ZimbraEmail' and your previously created server group from dropdown menus.
ZE11.png
15. Afterwards, define settings of the module and press 'Save Changes'.

Note 1: If you choose 'Use Custom Settings' from 'Class Of Service Name' dropdown menu, you can define your own set of user permissions using sections below.
Note 2: If you choose 'Allow clients to choose Class Of Service', additional configurable options will be generated and clients will be allowed to set COS while ordering your product.

ZE12.png
16. Additionally, you can replace modules static limit with dynamic one in form of configurable options.

Press 'Generate Default' near 'Configurable Options' to generate default set of them.
More about management of configurable options can be found here.

ZE13.png
This is how a properly created and configured product should look like from the administrator site.
ZE14.png

Management

Let's customize your Zimbra Email For WHMCS and see what features it has in offer.

Admin Area

Zimbra Email product management site:
  1. Edit configurable options values - available options depend on configuration in 'Module Settings'
  2. Module Commands:
    • Create
    • Suspend/Unsuspend
    • Terminate
    • Change Package
  3. Log In To Webmail
ZE14 1.png

Client Area

Zimbra Email allows your customers to manage their zimbra email accounts from your WHMCS client area.

This is how its management page looks like in the client area. Move to the below sections to learn more details.

ZE15.png

Email Accounts

Email Accounts section enables full management of accounts associated with your domain.

You may edit existing accounts with a wide range of options and create new ones within defined limits.

ZE16.png
Press 'Add Mailbox' to create a new account.

Fill out the fields to provide any details on the account owner.

ZE17.png
You can order various operations on a single account using the marked on the screen menu.

Alternatively, you can select multiple accounts and issue any command using buttons above the list of accounts.

ZE18.png

Email Aliases

Email Aliases enable you to create and use additional address for the same e-mail account.

Note: Email aliases are created within the same email domain.
Read more about Domain Aliases below.

ZE19.png
Any alias can be quickly removed through pressing an adequate icon.
ZE20.png

Distribution Lists

Distribution lists enable you to create and manage them without the necessity to log into Zimbra panel.
ZE21.png
Create them in the same way you would do that in Zimbra panel. Start with entering an email address, then move to assigning members to the list.

Proceed with setting detailed options.

ZE22.png
Remember that in order to enable the distribution list on its creation, you must select option 'Can Receive Mail' in 'Properties' section.
ZE23.png
Assign email aliases if you have any.
ZE24.png
You may also add/remove owners of the list.
ZE25.png
As soon as you set the last preferences, press 'Save' to finally create the distribution list.
ZE26.png
If you made a mistake while creating a list, you can quickly edit it or remove it completely.
ZE27.png

Domain Aliases

Domain Aliases option allows you to create more than one domain name that will refer to the same account.

Add a new domain alias, like on the below screen, and no matter which address used, emails will be delivered to the same mailbox.

ZE27 1.png
When a domain alias is no longer needed, simply delete it by pressing an icon.
ZE27 2.png

Management of Billing

When you combine Zimbra Email For WHMCS with Advanced Billing For WHMCS, you will be able to set up additional billing options.
ZE28.png
Module allows you to charge your customers basing on the server resources used by them.

For more detailed information on the configuration please refer to our Advanced Billing For WHMCS documentation.

ZE28 1.png

Tips

1. Zimbra Email For WHMCS requires SOAP installed on your server.

Update Instructions

Essential guidance through the process of updating the module is offered here.

Keep in mind there is a quick and easy option in our client area that will let you upgrade the license of your module to an open source version at any time - and at a lower price!
To take advantage of it, simply use the License Upgrade button located on the product's page and a discounted invoice will be generated automatically.

Common Problems

1. When you have problems with connection, check whether your SELinux or firewall does not block ports.
2. If you got 'A problem with module occurred. Please contact the administration' error, please validate the correctness of your module license key first and you may also try to reissue key in your ModulesGarden control panel.

3. The error 'Could not connect to host' is connected with SOAP. To fix it, make sure that port default 7071 is open.
Otherwise you can change the communication port by specifying it in 'Access Hash' in the Zimbra server configuration.

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Zimbra Email For WHMCS