Zendesk For WHMCS
From ModulesGarden Wiki
Contents |
About Zendesk For WHMCS
- Management features:
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- Additionally:
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Installation and Configuration
| Some sort of description/introduction |
| 1. Login to your clientarea and download Zendesk For WHMCS. |
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| 2. Upload and extract the module into the main WHMCS directory. |
| Files in your WHMCS directory should look like this. |
| File:Z2.png |
| 3. Afterwards log in to your Zendesk admin area in order to enable API access. Go to 'Manage' → 'API' which is located in the 'Channels' section and enable 'Token Access' . Remember to save the changes. |
| File:Z3.png |
| 4. Now go to 'Manage' → 'Security' which is located in the 'Settings' section and enable 'Single-Sign On' . Don't forget to press 'Save tab' at the bottom of the screen. |
| File:Z4.png |
| 5. Scroll down to the bottom and press 'generate a new token' or use an existing one. |
| File:Z5.png |
| 6. Copy and keep your 'Shared secret' in a safe place. We will need it in the next step. IMPORTANT: Make sure that you have copied the entire secret. It's longer than shown on the screen below. |
| File:Z6.png |
Management
Tips
Common Problems
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