Zendesk For WHMCS
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| |style="padding: 0px 0px 20px 15px;"|'''6. Copy and keep your '' 'Shared secret' '' in a safe place. We will need it in the next step.'''<br /> | | |style="padding: 0px 0px 20px 15px;"|'''6. Copy and keep your '' 'Shared secret' '' in a safe place. We will need it in the next step.'''<br /> |
− | '''IMPORTANT:'''Make sure that you have copied the entire secret. It's longer than shown on the screen below. | + | '''IMPORTANT:''' Make sure that you have copied the entire secret. It's longer than shown on the screen below. |
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Revision as of 11:46, 19 February 2013
About Zendesk For WHMCS
Installation and Configuration
Some sort of description/introduction
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1. Login to your clientarea and download Zendesk For WHMCS.
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2. Upload and extract the module into the main WHMCS directory.
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Files in your WHMCS directory should look like this.
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3. Afterwards log in to your Zendesk admin area in order to enable API access.
Go to 'Manage' → 'API' which is located in the 'Channels' section and enable 'Token Access' . Remember to save the changes.
IMPORTANT: Copy and keep your API token in a safe place. You will need it in a moment to complete the installation of the module.
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4. Now go to 'Manage' → 'Security' which is located in the 'Settings' section and enable 'Single-Sign On' .
Don't forget to press 'Save tab' at the bottom of the screen.
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5. Scroll down to the bottom and press 'generate a new token' or use an existing one.
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6. Copy and keep your 'Shared secret' in a safe place. We will need it in the next step.
IMPORTANT: Make sure that you have copied the entire secret. It's longer than shown on the screen below.
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Management
Tips
Common Problems