Zendesk For WHMCS
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Revision as of 11:42, 19 February 2013
About Zendesk For WHMCS
Installation and Configuration
| Some sort of description/introduction
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| 1. Login to your clientarea and download Zendesk For WHMCS.
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| 2. Upload and extract the module into the main WHMCS directory.
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| Files in your WHMCS directory should look like this.
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3. Afterwards log in to your Zendesk admin area in order to enable API access.
Go to 'Manage' → 'API' which is located in the 'Channels' section and enable 'Token Access' . Remember to save the changes.
IMPORTANT: Copy and store your API token in safe place. You will need it in a moment to complete the installation of the module.
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4. Now go to 'Manage' → 'Security' which is located in the 'Settings' section and enable 'Single-Sign On' .
Don't forget to press 'Save tab' at the bottom of the screen.
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5. Scroll down to the bottom and press 'generate a new token' or use an existing one.
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6. Copy and store 'Shared secret' in the safe place. We will need it in the next step.
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Management
Tips
Common Problems
