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Zendesk For WHMCS

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<meta name="description" content="ModulesGarden Zendesk For WHMCS Wiki Contains Comprehensive Information About Module Installation And Configuration."></meta>
 
<meta name="description" content="ModulesGarden Zendesk For WHMCS Wiki Contains Comprehensive Information About Module Installation And Configuration."></meta>
  
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=About Plesk Extended For WHMCS=
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=About Zendesk For WHMCS=
 
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|style="padding: 10px 0px 10px 0px;"|'''Plesk Extended For WHMCS is a module which allows your customers to manage thier web hosting accounts directly from the clientarea.'''<br />
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Account management is done even without accessing Parallels Plesk Panel!<br />
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Our product increases your comfort of management and simplifies web hosting account handling for your customers.<br />
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Let your web hosting users manage their Plesk accounts in your own WHMCS. And you can achieve all of this and set it up within a few minutes time!
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*'''Management features:'''
 
*'''Management features:'''
 
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|style="padding: 10px 0px 0px 30px;"|✔ FTP
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|style="padding: 10px 0px 0px 30px;"|✔  
 
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|style="padding: 0px 0px 0px 30px;"|✔ Emails
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|style="padding: 0px 0px 0px 30px;"|✔
 
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|style="padding: 0px 0px 0px 30px;"|✔ Databases
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|style="padding: 0px 0px 0px 30px;"|✔
 
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|style="padding: 0px 0px 0px 30px;"|✔ Subdomains
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|style="padding: 0px 0px 0px 30px;"|✔
 
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|style="padding: 0px 0px 0px 30px;"|✔ Domain Aliases
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|style="padding: 0px 0px 0px 30px;"|✔  
 
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|style="padding: 0px 0px 0px 30px;"|✔ Domain Forwarders
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|style="padding: 0px 0px 0px 30px;"|✔  
 
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|style="padding: 0px 0px 0px 30px;"|✔ DNS Management
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|style="padding: 0px 0px 0px 30px;"|✔  
 
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|style="padding: 0px 0px 0px 30px;"|✔ Log In To Plesk
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|style="padding: 0px 0px 0px 30px;"|✔  
 
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|style="padding: 0px 0px 10px 30px;"|✔ Log In To Webmail
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|style="padding: 0px 0px 10px 30px;"|✔  
 
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*'''Additionally:'''
 
*'''Additionally:'''
 
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|style="padding: 10px 0px 0px 30px;"|✔ Functions Manager Addon - Enable/Disable Functionality Per Each Product
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|style="padding: 10px 0px 0px 30px;"|✔  
 
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|style="padding: 0px 0px 0px 30px;"|✔ Multi-Language Support
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|style="padding: 0px 0px 0px 30px;"|✔  
 
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|style="padding: 0px 0px 0px 30px;"|✔ Supports Plesk 10 & Plesk 11
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|style="padding: 0px 0px 0px 30px;"|✔  
 
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|style="padding: 0px 0px 0px 30px;"|✔ Supports Windows & Linux
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|style="padding: 0px 0px 0px 30px;"|✔  
 
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|style="padding: 0px 0px 0px 30px;"|✔ Supports WHMCS Version V5 and Later
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|style="padding: 0px 0px 0px 30px;"|✔  
 
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|style="padding: 0px 0px 30px 30px;"|✔ Ajax Loaded Pages
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Revision as of 15:09, 14 February 2013

Contents

About Zendesk For WHMCS

  • Management features:
✔
✔
✔
✔
✔
✔
✔
✔
✔
  • Additionally:
✔
✔
✔
✔
✔
✔

Installation and Configuration

This tutorial will show you how to successfully install and configure Plesk Extended For WHMCS.

We will guide you step by step through the whole installation and configuration process.

1. Login to your clientarea and download Plesk Extended For WHMCS.
File:PE1.png
2. Upload and extract the module into the main WHMCS directory.
Files in your WHMCS directory should look like this.
PE2.png
3. When you install Plesk Extended for the first time you have to rename 'license_RENAME.php' file.
File is located at 'modules/servers/plesk_extended/license_RENAME.php' . Rename it from 'license_RENAME.php' to 'license.php' .
PE3.png
4. In order to configure your license key you have to edit a previously renamed 'license.php' file.
Enter your licence key between quotation marks as presented on the following screen. You can find your license key at your clientarea → 'My Products' .
PE4.png
5. Now you have to activate the module in your WHMCS system.
Login to your WHMCS admin area. Click 'Setup' then choose 'Addon Modules' .
Afterwards find 'Plesk Extended Functions' and press Activate button.
File:PE5.png
6. In next step you need to permit access to this module.
To do so choose 'Full Administrator' and press 'Save Changes' .
File:PE6.png
7. You have just successfully installed Plesk Extended For WHMCS! Now in your WHMCS system press 'Addons' then press 'Plesk Extended Functions' .
You will see a following screen. Let's proceed to configuration of your freshly installed module.
File:PE7.png
8. Now we will show you how to configure a new product.
To do so log in into your WHMCS. Now press 'Setup' → 'Products/Services' → 'Servers' (or 'Setup' → 'Servers' in WHMCS v4.x).
Afterwards press 'Add New Server' .
CP8.png
9. Next, enter your server name, IP adress, username and password. Choose 'Plesk_extended' from a dropdown menu and press 'Save Changes' .
Here you can also provide other server details like nameservers or maximum number of accounts.
File:PE9.png
10. After you configure your server correctly, you will see a following screen.
Now you need to create a new group for your server. For that purpose press 'Create New Group' .
File:PE10.1.png
11. Enter name, click on your previously created server, press 'Add' then press 'Save Changes' .
File:PE10.2.png
12. In order to create and configure product click on 'Setup' → 'Products/Services' → 'Products/Services' .
If you don't have a product group, click on 'Create a New Group' . If you do, simply go to step 14.
CP12.png
13. Enter product group name and press 'Create Group' .
File:PE10.png
14. When you have a product group, you can create your product and assign it with Plesk Extended. If you already have a product, go to step 16.
To create a product click on 'Create a New Product' .
File:CP12.1.png
15. Afterwards choose your product type and product group from a dropdown menus, enter your product name and press 'Continue' .
File:PE11.png
16. Now go to 'Module Settings' section, choose both 'Plesk_extended' and your previously created server group from a dropdown menus.

Remember to add your 'Service Plan Name' or 'Reseller Plan Name' . Plesk Extended won't work properly without specified plan name. Don't forget to press 'Save Changes' .

File:PE12.png
17. Good job! You have just correctly created and customized new product which will appear in Plesk Extended admin area.

To verify whether everything is working as it should, click on 'Addons' → 'Plesk Extended Functions' in your WHMCS. Your previously created product should appear on the list.

File:PE13.png
18. Tick 'Check All' and press 'Save Changes' .
File:PE13.1.png
19. That's all, from now on all your clients who ordered previously created 'Golden Plan' will be able to manage their accounts without even entering Plesk.
File:PE14.png
This is what your customers should see in their clientarea:
File:PE.14.2.png

Management

Plesk Extended allows your customers to manage their Parallels Plesk Accounts via clientarea in your WHMCS system.
In this short guide we will present you the management possibilities of our module.

Management of FTP Accounts

1. On Windows based server you can manage your FTP accounts through creating, modifying and deleting.

On Linux based server you can change your FTP password.

File:PE14.1.png

Management of Emails

2. You can manage all aspects related to e-mail accounts.
File:PE15.png

Management of Databases

3. Owing to MySQL Databases Management you can create/delete new databases and users. You can also add users to particular databases.
File:PE16.png

Management of Subdomains

4. You can create and manage your subdomains.
File:PE17.png

Management of Domain Aliases

5. You can also add and manage domain aliases.
File:PE18.png

Management of Domains Forwarders

6. Easy access to domain forwarders is very useful. Within a few seconds, you can redirect the page to point to another.
File:PE19.png

Management of DNS

7. Your customers are going to love this feature! Here you can manage DNS of your account.
File:PE20.png

Log In To Plesk

8. With a single click of a button 'Login to Plesk' you can log in to your Parallels Panel.
File:PE21.png

Log In To Webmail

9. You can quickly access your webmail through pressing 'Login to Webmail' button.
File:PE22.png

Tips

Common Problems

1. If you will see an error as shown on the screen below that means you didn't provide your service plan name nor reseller plan name in product's 'Module Settings'.

After you enter the name, problem will dissapear.

File:PE23.png
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