Rackspace Email Extended For WHMCS

About Rackspace Email Extended For WHMCS

Rackspace Email Extended for WHMCS is a fully featured addon module that allows you to resell and manage email accounts entirely from your WHMCS system! Our product provides comprehensive management within WHMCS by which facilitates use and saves you valuable time!

• Rackspace Email Extended Features - Exchange:

✔ Manage Mailboxes

✔ Spam

✔ Aliases

✔ Mobile Sync

✔ Storage Notification

• Rackspace Email Extended Features - Email:

✔ Manage Mailboxes

✔ Spam

✔ Manage Contacts

• General Features:

✔ Create Account

✔ Terminate Account

✔ Change Package

✔ Change Password

✔ Flexible Settings With Configurable Options!

✔ WHMCS V4 and V5 Compatibility

Installation

In this tutorial we will show you how to successfully install and set up Rackspace Email Extended For WHMCS. We will guide you step by step through the whole installation process.

1. Log in to your clientarea and download Rackspace Email Extended.

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2. Upload and extract the module into the main WHMCS directory.

Files in your WHMCS directory should look like this.

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3. When you install Rackspace Email Extended for the first time you have to rename 'license_RENAME.php' file.

File is located at 'modules/servers/rackspace_email_extended/license_RENAME.php' . Rename it from 'license_RENAME.php' to 'license.php' .

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4. In order to configure your license key you have to edit a previously renamed 'license.php' file.

Enter your licence key between quotation marks as presented on the following screen. You can find your license key at your clientarea → 'My Products' .

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5. It's time to set up a server and product.

To do so log in into your WHMCS. Now press 'Setup' → 'Products/Services' → 'Servers' (or 'Setup' → 'Servers' in WHMCS v4.x).

Afterwards press 'Add New Server' .

6. To proceed you will need to obtain your Rackspace API keys. To do so log in to your Rackspace Account.

Afterwards in 'My Account' section press 'Generate API Keys' .

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7. Next press 'Generate New Keys' as shown on the screen below.

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8. Copy both 'User Key' and 'Secret Key' , and paste them into (1.) 'Username' and (2.) 'Password' fields during server configuration in your WHMCS system.

Next, choose 'Rackspace_email_extended' from a 'Type' dropdown menu. Afterwards provide your admin area webmail URL to the (3.) 'Hostname' field and press 'Save Changes' .

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9. After you configure your server correctly, you will see a following screen.

Now you need to create a new group for your server. For that purpose press 'Create New Group' .

10. Enter name, click on your previously created server, press 'Add' then press 'Save Changes' .

11. In order to create and configure product click on 'Setup' → 'Products/Services' → 'Products/Services' .

If you don't have a product group, click on 'Create a New Group' . If you do, simply go to step 13.

12. Enter product group name and press 'Create Group' .

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13. When you have a product group, you can create your product and assign it with Rackspace Email Extended. If you already have a product, go to step 15.

To create a product click on 'Create a New Product' .

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14. Afterwards choose your product type and product group from a dropdown menus, enter your product name and press 'Continue' .

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15. Now go to 'Module Settings' section, choose both 'Rackspace_email_extended' and your previously created server group from a dropdown menus. Decide which of the three service types you would like to use and choose it from a dropdown menu. Afterwards enter your desired values in configuration fields and press 'Save Changes' . Please note that values don't need to be constant. You can use Configurable Options to adjust the values. You can obtain more information about Configuration Options here

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16. In the last step you need to create new client field. For this purpose go to 'Setup' → 'Custom Client Fields' . Enter 'EmailCustomerID' at field name, tick 'Admin only ' and press 'Save Changes' .

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Well done! You have just successfully set up your first product with Rackspace Email Extended. Correctly installed module will present similarly to the one presented on the screen below.

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Let's configure your freshly installed module.

Configuration and Management

Configuration Of Orders

Rackspace Email Extended allows you to create a very flexible orders dependant on your customers needs. Let's create such an order. For this purpose you need to create at least one configurable option. In this guide we will create a few more to present you the possibilities of our module. If you are not yet familiar with configurable options you can read more about it here These are configurable options fields created by us, connected with our rackspace email extended product.

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In the next step, in your product module settings you need to enter particular configurable options fields into particular fields as shown on the screen below. Afterwards press 'Save Changes' .

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If you done this action correctly you will see a similar screen while trying to add new order in your WHMCS system. If it doesn't work for you, please return to the previous steps, read them carefully once again and try to correct your mistakes.

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You can make an additional test. You can try to edit the order and see whether configurable options are working as they should.

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Let's see how it would look like from the perspective of your customers As you can see when they are placing new order they can adjust mailbox size, amount of mailboxes, extra storage and many other options. This makes each order can be perfectly matched to your customers needs.

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Upgrading Product

You can update Rackspace Email to Rackspace Email Extended with ease. For this purpose in your WHMCS system go to 'Product/Services' → 'Upgrades' section related with your existing Rackspace Email product. Afterwards select already existing Rackspace Email Extended product/s (in our case it was 'Email Accounts - Email Advanced' ). Tick the box below to allow upgrading/downgrading of configurable options. Next press 'Save Changes' .

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Let's start to upgrade the module. From clientarea select your Rackspace Email product (in our case it was 'A Fine Product' ). In 'Management Actions choose 'Upgrade/Downgrade' .

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You will see a screen as shown below. Locate your Rackspace Email Extended product and press 'Choose Product' .

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That's it. Choose the payment method, press 'Click to Continue' button and voila!

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Now it's time to see what our module is capable of.

Management of Email Hosting

Email Hosting is an internet hosting service that manages electronic messages through an email server. We will present you the possibilities of Rackspace Email Extended within the scope of email hositng.

Management of Mailboxes

Basic function of Rackspace Email Extended is to create new email accounts.

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Whole operation is very easy and takes less than 1 minute. Firstly you need to provide information such a user name, password and mailbox size.

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Secondly you can add an additional contact information which will help you to recognize particular email account.

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Management of Spam

Managing your spam takes no more time than creating new email account. Here you can easily set your preferences, edit blacklists and safelists.

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Management of Aliases

With our addon module you can create aliases. To do so press 'Add Alias' , add email from 'Members inside this Domain and press 'Save' - nothing easier.

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There you go, here is your new alias.

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Management of Mobile Sync

Mobile Sync allows your customers to synchronize their emails, calendars and contacts with their iPhones, Androids or Windows Mobile devices.

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Management of Storage Notification

This is a very convenient tool. Storage Notification will send notification to your customers when mailbox reaches certain amount of capacity.

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Management of Microsoft Exchange

Exchange Hosting is a server system, whereby software enables the sending and receiving of email and other types of interactive communications. It enables sharing of business critical information online or through enabled wireless devices also. Let's see how our addon can you help you manage your Microsoft Exchange services.

Management of Mailboxes

As in Email Hosting you can create new email accounts and manage them.

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Management of Spam

And again similarly to Email Hosting you can manage your spam here.

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Management of Contacts

This function is very simple but very useful. Within a few seconds you can add a new contact and manage existing ones.

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Common Problems

1. If after install, you get IonCube encoder problem (wrong version), please open a support ticket. We will provide you different version of the module encyrpted with the old version of IonCube.