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MetricsCube Connector For WHMCS

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Contents

About MetricsCube Connector For WHMCS

MetricsCube Connector For WHMCS is a free module that will allow you to .....
  • Synchronization Benefits:
✔ Access 45 Powerful Business Reports
✔ Browse Clear Charts And Real-Time Summaries
✔ Apply Various Filters For More Specific Results
✔ Compare Data From Different Sources And Time Intervals
  • Connector Features:
✔ Connect Single Or Multiple WHMCS Brands With MetricsCube Account
✔ Integrate WHMCS Data Into MetricsCube Using:
✔ Webhooks Synchronization Method
✔ Cron Synchronization Method
✔ Automatically Synchronize Reports With Changes In WHMCS Database
✔ Download Connector Logs
✔ View Last Synchronization Time And Status
  • Reports Available At MetricsCube:
✔ Billing:
✔ Monthly Recurring Revenue (MRR)
✔ Average Revenue Per User (ARPU)
✔ Customer Lifetime Value (LTV)
✔ Active Subscriptions
✔ Revenue
✔ Net Revenue
✔ Unpaid Invoices Value
✔ Transactions Value
✔ Churn:
✔ Revenue Churn
✔ Revenue Churn Rate
✔ Subscription Churn
✔ Subscription Churn Rate
✔ Customer Churn
✔ Customer Churn Rate
✔ Services:
✔ Services With Domain Ratio
✔ Services Revenue
✔ Average Revenue Per Service
✔ New Services
✔ Services Lifetime
✔ Active Services Per Country
✔ Active Services
✔ Billing Cycles
✔ New Services Income Ratio
✔ Domains:
✔ Domains With Service Ratio
✔ New Domains Income Ratio
✔ Domains Revenue
✔ Average Revenue Per Domain
✔ Registered Domains
✔ Active Domains
✔ Transferred Domains
✔ Domains Lifetime
✔ Active Domains Per Country
✔ Clients:
✔ New Clients
✔ Total Clients
✔ Active Clients
✔ Active Clients Per Country
✔ Support:
✔ Tickets By Priority
✔ Tickets By Product
✔ Closed Tickets Per Admin
✔ Average Response Time Per Admin
✔ Average 1st Response Time Per Admin
✔ Other:
✔ New Orders
✔ Cancellation Requests
✔ Tax Value
  • General Features:
✔ Fully GDPR Compliant
✔ Supports PHP 5.6 Up To PHP 7.2
✔ Supports WHMCS V7.2 And Later

Installation and Synchronisation

We have prepared a short but comprehensive tutorial that will show you how to successfully install MetricsCube Connector module and synchronize your WHMCS with the MetricsCube platform..

Although the process is extremly easy and intuitive, go over the below guide to assue it is fast, smooth and trouble-free.

Install The Addon

1. First of all, you need the package, therefore log in to our client area and download the module.
MCC1.png
2. Open the FTP Client, log in to the server with WHMCS installed. Then, open the main catalogue and upload the folder with files you have extracted previously.

The content of your package should look like on the below screen:

MCC2.png

Activate The Addon

3. Now, you have to activate the addon module in your WHMCS system.

Please log in to your WHMCS admin area. Once there, navigate to the 'Setup' tab and select 'Addon Modules'.
Find 'MetricsCube Connector' on the list of addons and click the 'Activate' button.

MCC2.png
4. After the module has been activated, you will need to enable access to your Admin Role.

To do that, click on 'Configure', select the admin roles that should have access to the module, and save changes.

MCC2.png
Your module has just been successfully installed and activated!

Sign Up And Synchronise With MetricsCube

Now, move to metricscube.io to sign up to create a new account and activate your 14-day trial of the platform.
MCC3.png
Enter your email address and a strong password. Remember to read and then agree to the Privacy Policy before signing up!
MCC5.png
On pressing the Sign Up button you will be automatically moved to the step 3 of MetricsCube wizzard. Which is selecting the instalaltion method.

Go for method 3, 'Connecting Already Installed Module' as you have just installed the module.

MCC5.png
The only step left is to copy the activation code presented on the screenshot below, keep it safe as you will need it in further steps of synchronisation.
MCC5.png
Go back to your WHMCS adoon now. Link the metricscube platform and your WHCMS by pasting the copied activation code into the Application ID field located in the module. Press the 'Synchronize' button.
MCC5.png
The last step of installtion has just began! Wait auntil MetricsCube wizard has finished synchronising data between the two worlds.
MCC5.png
You've nailed it! There is nothing to stop you now from using all MetricsCube tools and boosting the productivity of your business processes!
File:MCC.png

MetricsCube Connector Addon Management

As soon as the connection is established successfully, you will see the relevant information, such as the current connection status and the time of the last synchronization.

The buttons allowing you to download the logs or link a different account can be also found on this page.
Furthermore, you are offered brief explanation on the subject of the currently chosen synchronization method.
All teherse features will be explained in teh following sections.

MCC5.png

Synchronizaton Methods

Webhoohs

'Webhooks' is a synchronization method that MetricsCube Connector works with by default.

The process starts with the MetricsCube server making connection to your WHMCS.
Once the synchronization is initiated, the MetricsCube Connector module transfers the data via our API.

MCC4.png

Cron

Having problems with data synchronization?
As another option, you can take advantage of the 'Cron' synchronization method after you have establish connection to your WHMCS.
  • co ile on ma byc uruchamiany/jak go urucomic - (bo moze tylko raz) - bo to chyba sie uruchamia po stronie whmcs-a (Krystian/Dawid)
In order to proceed, all you need to do is select 'Cron' from a drop-down menu that will be displayed after you click the arrow located next to the currently applied method.

Afterwards, the MetricsCube will no longer attempt to connect your WHMCS using the 'Webhooks' method, because it will automatically detect that the cron script has been executed.

File:MCC.png

Process

1. First synchronisation

Dodać informacje o pierwszej synchronizacji podzielonej na dwa etapy:
1. Jeden rok wstecz (wykonywana jako pierwsza)
2. Pięć lat wstecz (działa jako druga, w tle)

Option to chcange the synchronisation method later on, use dropdown.

Logs

The MetricsCube Connector addon module allows to download Connector Logs. Press the button as shown on the sreen to fetch logs.
File:MCC.png
In case tahere are any issues and fatching logs is hampered, you will need to create or modify the log file in a required directory.
The correct path will be generated automatically and may be copied from the error notification that will appear on your screen. Please set the privilidges as defined in teh notifications.
When ready, patiently wait until the next synchronisation.
File:MCC.png

Connect New Account

It is possible to connect to MetricsCube with another account from one addon. Simply, press teh second button on the addon dashboard.
File:MCC.png
This very moment you will see a warning notification on the consequences of such action.
Connecting with another account will reset your current configuration and your WHMCS will be no longer synchronized to your existing MetricsCube account.
You wil have to go through the process form the beginnig.
File:MCC.png

MetricsCube Platform

Some great real report screen to attract attention:
File:MCC.png

Tips

1. Take a look at our YouTube channel!

You will find there short videos presenting three different methods of installing your MetricsCube Connector For WHMCS. Stay tuned as otehr videos are coming soon!

2. Your WHCMS data are automatically synchronised once per 24 hours??, dopytać czy nie ma wyjątków, czy można manualnie wywołąc synchronizację w razie potrzeby (Krystian)

Update Instructions

Essential guidance through the process of updating the module is offered here.

Common Problems

1. When you encounter problems with connection, check whether your SELinux or firewall does not block ports.
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MetricsCube Connector For WHMCS