Emoji Picker For WHMCS
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About Emoji For WHMCS
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- Client Area Features:
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- Admin Area Features:
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- Integration Features:
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- General Info:
✔ Emoji Artworks Provided By EmojiOne |
✔ Custom Templates Support |
✔ Multi-Language Support |
✔ Supports PHP 5.6 Up To PHP 7.2 |
✔ Supports WHMCS Template Six |
✔ Supports WHMCS V7 |
Installation and Configuration
This tutorial will show you how to successfully install and configure Emoji For WHMCS. We will guide you step by step through the whole installation and configuration process. |
Installation
1. Log in to our client area and download the module. |
2. In the downloaded file you will find two packages that support different PHP versions. As presented on the screen below, the first one is dedicated to PHP 5.6 up to PHP 7.0, while the second one is aimed at PHP 7.1 up to PHP 7.2. It does not apply to open source versions. Note: You can check the current PHP version in your WHMCS. To do so, proceed to 'Utilities' › 'System' › 'PHP Info'. |
3. Extract the downloaded file and choose the one with the right PHP version. Upload and extract the PHP file into the main WHMCS directory. The content of PHP version files should look like this. |
4. When you install Emoji For WHMCS for the first time you have to rename 'license_RENAME.php' file. File is located in 'yourWHMCS/modules/addons/Emoji/license_RENAME.php'. Rename it from 'license_RENAME.php' to 'license.php'. |
5. In order to configure your license key, you have to edit the previously renamed 'license.php' file. Enter your license key between quotation marks as presented on the following screen. You can find your license key in our client area → 'My Products'. |
6. Now, set up the 'storage' folder as recursively writable. This folder is available at 'yourWHMCS/modules/addons/Emoji/' . |
Activation
7. Now, you have to activate the module in your WHMCS system. Log in to your WHMCS admin area and proceed to 'Setup' → 'Addon Modules'. |
8. In the next step you need to permit access to this module. To do so, click on the 'Configure' button and tick the checkboxes to assign desired admin roles. |
9. You have just successfully installed Emoji For WHMCS! |
Configuration
Now you have to configure your newly installed module. |
Settings
Proceed to 'Addons' → 'Emoji' → 'Settings', here you have to configure the following:
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Logs
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Management
Once Emoji For WHMCS is installed and connection configured, you can use them in tickets as well as vie them in domains list insted in punnycode. |
Support Tickets
Client Area
Move to your client area. There, on your homepage, is a 'Recent Support Tickets' box. You will find the latest tickets available in your system. The visible tickets are marked with colors related to their current status. |
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Now, we will create a ticket message to show the flow. Just like in case of standard WHMCS support ticket, choose department, fill out the form and submit the ticket. |
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A new ticket, sent with Emoji For WHMCS module, is immediately visible in the Emoji admin area. |
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Do not hesitate and send a reply to this ticket. |
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Client has received an answer. Note that the ticket status has been updated as well. |
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Admin Area
Our module allows to export data gathered in your WHMCS, more specifically, all the users and tickets generated before the installation of the product. Read the below points to learn what data can be synchronized with Emoji and what are the possible means of such synchronizations. |
Domains
The first option offered by our module is the export of users from WHMCS to Emoji, proceed to 'Clients Export' . Here you will find a list of all the users who exist in your WHMCS and have not been synchronized with Emoji yet. |
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Now, you can either manually export all of them from the list or choose only a few. Check boxes next to the users you wish to export and press 'Export' button as presented on the screen. |
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If some users have been already exported from WHMCS to Emoji, they will be marked as Exported on the list. All users newly added to WHMCS will be automatically synchronized with Emoji. |
Tips
1. The module supports only the WHMCS built-in ticket system. Separate ticketing systems such as Zendesk, Kayako or Freshdesk are not supported. |
Update Instructions
Essential guidance through the process of updating the module is offered here. Keep in mind there is a quick and easy option in our client area that will let you upgrade the license of your module to an open source version at any time - and at a lower price! |
Common Problems
1. When you have problems with connection, check whether your SELinux or firewall does not block ports. |