Client Area Popup For WHMCS

About Client Area Popup For WHMCS

Client Area Popup For WHMCS is a module

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• Widgets:

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• Widgets Configuration:

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• General Info:

✔ Multi-Language Support

✔ Supports WHMCS V5 and V6

Installation

This tutorial will show you how to successfully install and configure Client Profile Viewer For WHMCS. We will guide you step by step through the whole installation and configuration process.

1. Log in to your client area and download Client Profile Viewer For WHMCS.

2. Upload and extract the module into the main WHMCS directory. Files in your WHMCS directory should look like on the following screen.

3. When you install Client Profile Viewer for the first time you have to rename 'license_RENAME.php' file. File is located in 'modules/addons/clientsprofiler/license_RENAME.php' . Rename it from 'license_RENAME.php' to 'license.php' .

4. In order to configure your license key, you have to edit the previously renamed 'license.php' file . Enter your license key between quotation marks as presented on the following screen. You can find your license key in your client area → 'My Products' .

5. Now you have to activate the module in your WHMCS system. Log in to your WHMCS admin area. Go to 'Setup' → 'Addon Modules' . Afterwards, find 'Client Profile Viewer' and press 'Activate' button.

6. In the next step you need to permit access to this module. To do so, click on 'Configure' button, tick 'Full Administrator' and press 'Save Changes' .

7. You have just successfully installed Client Profile Viewer For WHMCS! You can access your module under 'Addons' → 'Client Profile Viewer' .

Configuration and Management

Client Profile Viewer For WHMCS is a module which allows you to quickly display clients' details across the WHMCS. Additionally, you can easily configure access to the clients' information depending on the admin role.

Configuration

In 'Configuration' page you can manage tooltip configurations as well as add new ones. Each configuration can have multiple admin roles assigned while one admin role can be assigned to a single configuration only. As you can see on the following screen, you can view the list of enabled widgets and assigned admin roles of each configuration.

Add A Configuration

To add a new configuration, press 'Add New Configuration' button.

Afterwards, fill in 'Configuration Name'. Add admin roles through choosing each of them from a dropdown menu and pressing 'Add'. Additionally, select widgets in the configuration the same way you have added admin roles.

If you wish to change the order in which widgets are displayed, simply drag widget to a desired location and drop it.

Press 'Create' to confirm creation of the configuration.

Advanced Configuration

Some of the widgets may have additional configuration, more information about them can be found in this subsection.

Client Admin Notes 'First Letters' - defines the amount of letters of a note shown in the main tooltip. All notes are available after pressing '+' button.

Client Custom Notes 'My Notes' - shows 'My Notes' in the main tooltip. 'Group Notes' - displays notes visible for my admin role in the main tooltip. 'Notes For All' - if checked, global notes will be visible in the main tooltip. 'My Notes Limit' - defines limit for notes added to 'My Notes' group. 'Group Notes Limit' - defines limit for notes added to 'Group Notes' group. 'Notes For All Limit' - defines limit for notes added to 'Notes For All' group. 'My Notes View Limit' - defines amount of 'My Notes' shown in the main widget. 'Group Notes View Limit' - defines amount of 'Group Notes' shown in the main widget. 'Notes For All View Limit' - defines amount of 'Notes For All' shown in the main widget. 'Notes View Length Limit' - defines length of notes, from each group, shown in the main widget.

Client Custom Status 'Inline' - if checked, status is displayed before client's name. 'Color' - if checked, client's first and last name are displayed using selected status color.

Income 'Range' - enables you to define a time period for invoices taken into consideration.

Services Amount 'Product Status' - shows product's status 'Domain Status' - shows domain's status 'Product Domain' - shows domain of a product 'Product Domain WWW' - shows product's domain www link 'Product WHOIS' - shows product's domain whois link 'Product IntoDNS' - shows product's domain intoDNS link 'Domain WWW' - shows domain www link 'Domain WHOIS' - shows domain whois link 'Domain IntoDNS' - shows domain intoDNS link

Profile Tabs Tabs Map: Select tabs that will be allowed to redirect to from the Client's profile tooltip Columns: Declare the number of columns to view the chosen tabs

Quick Actions Select which of the available actions shall be allowed form the client's profile tooltip

Tickets checkboxes - marking a checkbox enables counting that type of tickets as well as shows direct link to the ticket's list of that type.

Send SMS (Sold Separately) 'Send SMS' - allows sending text messages to clients, type in the text in a box on pressing the '+' button. Please note that this widget works properly only with SMS Center For WHMCS module purchased, activated and correctly configured! For more information on SMS Center For WHMCS, visit its Wiki.

Settings

'Settings' page contains global settings for the module such as: Hide Tooltip - if checked, tooltip automatically disappears when cursor is moved outside of it. Show After - defines delay time for showing the tooltip. Hide After - defines delay time for hidding the tooltip when cursor is outside.

Tooltip

Tooltip will be displayed across the WHMCS admin area, wherever client's name is displayed. On the following screen you can see a client tooltip in 'Clients' → 'View/Search Clients' . As you know, tooltip is made of widgets, let us discuss over each of them. Note: Most of the widget titles are links to specific parts of the WHMCS system.

Assigned Admin To Client

Allows you to assign admin to specific client. Admin assigned is visible only from the tooltip.

Once an admin is assigned they can automatically assign new tickets to the client and then stop assigning them.

Client Custom Status

Enables you to assign custom status and color to a client.

Profile Tabs

Quick redirection to tabs in client's profile.

Quick Actions

Move directly form clients profile tooltip to a chosen action section.

Client Notes - Admin Notes, Notes And Custom Notes

The screen presents three different widgets in fact, each of them displays notes from a different part of the system. Client Admin Notes - manages notes from the client's profile → 'Sumary' , additionally it allows you to define a maximum number of letters displayed in the tooltip. Client Notes - manages notes from the client profile → 'Notes'. Client Custom Notes - enables you to add notes visible in the tooltip only for you, your admin role or all admins. Additionally, as you can see on the following screen, you can see the number of notes added and a maximum number of notes you can add.

Income

'Income' widget displays the summary value of paid invoices as well as those still waiting for payment.

Log In As Client

This widget allows you to quickly log in as a client. Press 'Log In As Client' to do so.

Services

Here you can find client's products, product addons and domains counted by their status. Additionally, you can view all the items in the tooltip along with various links as shown on the screen below.

Tickets

'Tickets' widget counts your client's tickets by status and provides a direct link to them.

Send SMS

'Send SMS' widget allows quick sending text messages. This functionality is available only if SMS Center For WHMCS is activated!

Common Problems

1. When you have problems with connection, check whether your SELinux or firewall does not block ports.