Personal tools
Namespaces

Variants
Actions

Anti-Fraud And Email Verification For WHMCS

From ModulesGarden Wiki
(Difference between revisions)
Jump to: navigation, search
(→‎Themes)
(→‎About Anti-Fraud & Email Verification For WHMCS)
Line 11: Line 11:
 
*'''Core Features:'''
 
*'''Core Features:'''
 
{|
 
{|
−
|style="padding: 10px 0px 0px 30px;"|✔ Require Client Email Verification During Checkout Or Before Client Area Access
+
|style="padding: 10px 0px 0px 30px;"|✔ Verify Client Email Addresses Before Allowing Access To Selected WHMCS Areas
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Deliver Verification Through Clickable Links Or Codes Entered Manually
+
|style="padding: 0px 0px 0px 30px;"|✔ Require Email Verification During Checkout Or Across The Entire Client Area
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Automate Reminders And Management Of Accounts That Remain Unverified
+
|style="padding: 0px 0px 0px 30px;"|✔ Deliver Email Verification Through Clickable Links Or Verification Codes
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 10px 30px;"|✔ Protect Verification Forms With CAPTCHA, Rate Limiting And Automatic Bans
+
|style="padding: 0px 0px 0px 30px;"|✔ Reduce Fraudulent Activity Through Rate Limiting, CAPTCHA Protection And Automatic Blocking
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|✔ Block Selected Email Addresses, Email Domains And IP Addresses
 +
|}
 +
{|
 +
|style="padding: 0px 0px 10px 30px;"|✔ Automate Lifecycle Actions For Client Accounts That Remain Unverified
 
|}
 
|}
  
 
*'''Addon Module:'''
 
*'''Addon Module:'''
 
{|
 
{|
−
|style="padding: 10px 0px 0px 30px;"|✔ View Verification Activity From The Last 30 Days
+
|style="padding: 10px 0px 0px 30px;"|✔ View Dashboard With Anti-Fraud Activity Summary:
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ View And Filter Email Verification Records By Status:
+
|style="padding: 0px 0px 0px 45px;"|✔ Failed Verification Attempts
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 45px;"|✔ Pending
+
|style="padding: 0px 0px 0px 45px;"|✔ Rate-Limited Requests
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 45px;"|✔ Verified
+
|style="padding: 0px 0px 0px 45px;"|✔ Automatic Blocklist Entries
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 45px;"|✔ Rejected
+
|style="padding: 0px 0px 0px 45px;"|✔ Failed CAPTCHA Challenges
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 45px;"|✔ Expired
+
|style="padding: 0px 0px 0px 45px;"|✔ Verification Emails Resent
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Review Verification Status And Important Dates
+
|style="padding: 0px 0px 0px 30px;"|✔ View Verified And Unverified Email Activity From The Last 30 Days
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Mark Verification Records As Unverified
+
|style="padding: 0px 0px 0px 30px;"|✔ View And Manage Email Verification Records:
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Delete Verification Records
+
|style="padding: 0px 0px 0px 45px;"|✔ View Pending, Verified, Rejected And Expired Verifications
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Manage Blocklist Entries For Email Addresses, IP Addresses And Email Domains
+
|style="padding: 0px 0px 0px 45px;"|✔ View Verification Creation, Completion And Expiration Dates
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Create Permanent Or Time-Limited Blocklist Entries
+
|style="padding: 0px 0px 0px 45px;"|✔ Filter Records By Verification Status
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ View Manually And Automatically Added Blocklist Entries
+
|style="padding: 0px 0px 0px 45px;"|✔ Return Verification Records To Pending Status
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Select Checkout Or All Pages Verification Mode
+
|style="padding: 0px 0px 0px 45px;"|✔ Delete Verification Records
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Deliver Verification Through Clickable Link Or Code To Type In
+
|style="padding: 0px 0px 0px 30px;"|✔ Configure Email Verification Process:
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Define Verification Link And Code Validity Period
+
|style="padding: 0px 0px 0px 45px;"|✔ Require Verification During Checkout Or Across All Client Area Pages
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Configure Verification Reminders And Resend Cooldown
+
|style="padding: 0px 0px 0px 45px;"|✔ Deliver Verification Through Clickable Links Or Verification Codes
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Automatically Set Unverified Client Accounts To Inactive
+
|style="padding: 0px 0px 0px 45px;"|✔ Set Verification Token Validity Period
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Configure Automatic Termination And Deletion Of Unverified Accounts
+
|style="padding: 0px 0px 0px 45px;"|✔ Define Reminder Delivery Interval
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Configure Verification Attempt Rate Limits And Automatic Bans
+
|style="padding: 0px 0px 0px 45px;"|✔ Set Cooldown Period Between Verification Email Resend Requests
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Protect Verification Forms With CAPTCHA Configured In WHMCS
+
|style="padding: 0px 0px 0px 30px;"|✔ Configure Lifecycle Actions For Unverified Accounts:
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Automatically Inactivate Unverified Accounts After A Defined Number Of Days
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Automatically Terminate Unverified Accounts After A Defined Number Of Days
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Automatically Delete Unverified Accounts
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Define Delay Before Unverified Accounts Are Deleted
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|✔ Configure Rate Limiting And Anti-Fraud Protection:
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Set Maximum Number Of Verification Attempts
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Define Rate-Limit Time Window
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Set Number Of Failed Attempts Required For Automatic Blocking
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Define Automatic Blocking Time Window
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Protect Verification Forms Using CAPTCHA Configured In WHMCS
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|✔ View And Manage Blocklist Entries:
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Block Email Addresses, Email Domains And IP Addresses
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Add Optional Blocking Reasons
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Create Temporary Or Permanent Entries
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ View Entry Source, Creation Date And Expiration Date
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ View Full Blocklist Entry Details
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|✔ Delete Blocklist Entries
 
|}
 
|}
 
{|
 
{|
Line 88: Line 145:
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ View And Manage Module Logs
+
|style="padding: 0px 0px 0px 30px;"|✔ Create Access Rules For Selected Administrators And Administrator Roles
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|✔ Enable Activity Logging For Individual Module Resources
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|✔ View, Filter And Delete Module Logs
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|✔ Export Logs To CSV Files
 
|}
 
|}
 
{|
 
{|
Line 96: Line 162:
 
*'''Client Area:'''
 
*'''Client Area:'''
 
{|
 
{|
−
|style="padding: 10px 0px 0px 30px;"|✔ Verify Email Address To Place Orders Or Access Client Area
+
|style="padding: 10px 0px 0px 30px;"|✔ Verify Email Address Through A Clickable Link Or Verification Code
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|✔ Complete Email Verification During Checkout Or Before Accessing The Client Area
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Verify Email Address Through Clickable Link Or Verification Code
+
|style="padding: 0px 0px 0px 30px;"|✔ Request Another Verification Email After The Configured Cooldown Period
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 0px 30px;"|✔ Request Another Verification Email
+
|style="padding: 0px 0px 0px 30px;"|✔ Complete CAPTCHA Challenge Before Submitting Verification
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 10px 30px;"|✔ Complete CAPTCHA Challenge When Enabled
+
|style="padding: 0px 0px 10px 30px;"|✔ Receive Confirmation After Successful Email Verification
 
|}
 
|}
  

Revision as of 13:14, 8 September 2026

Contents

About Anti-Fraud & Email Verification For WHMCS

Anti-Fraud & Email Verification For WHMCS enables you to verify client email addresses during checkout or before granting access to the client area.

The module can deliver a clickable verification link or a code for the client to enter manually.
Configurable validity periods, reminders, account lifecycle actions, CAPTCHA protection, rate limiting and blocklist management give you greater control over client verification and help reduce fraudulent activity.

  • Core Features:
✔ Verify Client Email Addresses Before Allowing Access To Selected WHMCS Areas
✔ Require Email Verification During Checkout Or Across The Entire Client Area
✔ Deliver Email Verification Through Clickable Links Or Verification Codes
✔ Reduce Fraudulent Activity Through Rate Limiting, CAPTCHA Protection And Automatic Blocking
✔ Block Selected Email Addresses, Email Domains And IP Addresses
✔ Automate Lifecycle Actions For Client Accounts That Remain Unverified
  • Addon Module:
✔ View Dashboard With Anti-Fraud Activity Summary:
✔ Failed Verification Attempts
✔ Rate-Limited Requests
✔ Automatic Blocklist Entries
✔ Failed CAPTCHA Challenges
✔ Verification Emails Resent
✔ View Verified And Unverified Email Activity From The Last 30 Days
✔ View And Manage Email Verification Records:
✔ View Pending, Verified, Rejected And Expired Verifications
✔ View Verification Creation, Completion And Expiration Dates
✔ Filter Records By Verification Status
✔ Return Verification Records To Pending Status
✔ Delete Verification Records
✔ Configure Email Verification Process:
✔ Require Verification During Checkout Or Across All Client Area Pages
✔ Deliver Verification Through Clickable Links Or Verification Codes
✔ Set Verification Token Validity Period
✔ Define Reminder Delivery Interval
✔ Set Cooldown Period Between Verification Email Resend Requests
✔ Configure Lifecycle Actions For Unverified Accounts:
✔ Automatically Inactivate Unverified Accounts After A Defined Number Of Days
✔ Automatically Terminate Unverified Accounts After A Defined Number Of Days
✔ Automatically Delete Unverified Accounts
✔ Define Delay Before Unverified Accounts Are Deleted
✔ Configure Rate Limiting And Anti-Fraud Protection:
✔ Set Maximum Number Of Verification Attempts
✔ Define Rate-Limit Time Window
✔ Set Number Of Failed Attempts Required For Automatic Blocking
✔ Define Automatic Blocking Time Window
✔ Protect Verification Forms Using CAPTCHA Configured In WHMCS
✔ View And Manage Blocklist Entries:
✔ Block Email Addresses, Email Domains And IP Addresses
✔ Add Optional Blocking Reasons
✔ Create Temporary Or Permanent Entries
✔ View Entry Source, Creation Date And Expiration Date
✔ View Full Blocklist Entry Details
✔ Delete Blocklist Entries
✔ Control Administrator Access To Module Sections And Actions
✔ Create Access Rules For Selected Administrators And Administrator Roles
✔ Enable Activity Logging For Individual Module Resources
✔ View, Filter And Delete Module Logs
✔ Export Logs To CSV Files
✔ Customize Module Interface In Admin And Client Areas Using Built-In Theme Management Tool
  • Client Area:
✔ Verify Email Address Through A Clickable Link Or Verification Code
✔ Complete Email Verification During Checkout Or Before Accessing The Client Area
✔ Request Another Verification Email After The Configured Cooldown Period
✔ Complete CAPTCHA Challenge Before Submitting Verification
✔ Receive Confirmation After Successful Email Verification
  • General Info:
✔ Multi-Language Support
✔ Supports PHP 8.3 Back To PHP 8.2
✔ Supports WHMCS Themes "Twenty-One" And "Nexus"
✔ Supports WHMCS V9.X
✔ Requires ionCube Loader V14 Or Later
✔ Easy Module Upgrade To Open Source Version

Installation

This tutorial will show you how to successfully install and configure Anti-Fraud & Email Verification For WHMCS.

We will guide you step by step through the whole installation and configuration process.

1. Log in to our client area and download the module.
File:AFEV download.png
2. Extract the package and upload its content into the main WHMCS directory.

The content of the package to upload should look like this.

File:AFEV package.png
3. When you install Anti-Fraud & Email Verification For WHMCS for the first time, rename the 'license_RENAME.php' file.

The file is located in 'modules/addons/EmailVerificationAntiFraud/license_RENAME.php'. Rename it from 'license_RENAME.php' to 'license.php'.

AFEV license.png
4. To configure your license key, edit the previously renamed 'license.php' file.

Enter your license key between quotation marks, as shown on the following screen. You can find the license key in our client area under 'My Products'.

File:AFEV license2.png
5. Activate the module in your WHMCS system.

Go to 'System Settings' → 'Addon Modules'. Find 'Anti-Fraud & Email Verification' and press 'Activate'.

File:AFEV 2.png
6. Permit access to the module.

Press 'Configure', select the required administrator roles under 'Access Control', and press 'Save Changes'.

File:AFEV 1.png
7. You have successfully installed Anti-Fraud & Email Verification For WHMCS!

You can access the module under 'Addons' → 'Anti-Fraud & Email Verification'.

Management

Anti-Fraud & Email Verification For WHMCS lets you control when clients must confirm their email addresses and provides tools to manage the complete verification lifecycle.

In this guide, we will walk you through every section and option of the module in detail.

Dashboard

The dashboard provides an overview of recent verification and anti-fraud activity.

The 'Anti-Fraud Activity Summary' shows the numbers of failed verification attempts, rate-limited requests, automatic blocklist entries, failed CAPTCHA challenges and resent verification emails recorded today, during the last 7 days and during the last 30 days.

The 'Verifications Over Time' chart compares verified and unverified records from the last 30 days, helping you identify recent activity and trends.

Anti-Fraud And Email Verification 5.png

Verifications

The 'Verifications' section contains all email verification records created by the module.

Five counters provide a quick overview:

  • Pending - verification has been initiated but not yet completed.
  • Verified - the email address has been successfully verified.
  • Rejected - the verification attempt has been rejected.
  • Expired - the verification link or code is no longer valid.
  • Total - the total number of verification records.

Press 'Show' on a counter to filter the table by the selected status.

Anti-Fraud And Email Verification 6.png
The table lists:
  • Email - the email address used for verification.
  • Status - 'Pending', 'Verified', 'Rejected' or 'Expired'.
  • Created At - when the verification was initiated.
  • Verified At - when the email address was verified; 'Never' is shown if verification has not been completed.
  • Expires At - when the verification link or code expires.

Use the search field to find a record. The row actions allow you to mark it as unverified or delete it.

Mark As Unverified

Press the 'Mark As Unverified' icon to return a record to 'Pending', then confirm the action.

Important: This changes the verification status only. It does not undo any order or account action already taken while the address was considered verified.

AFEV 5.png

Delete Verification Record

Press the trash bin icon to permanently remove the selected verification record.

The related WHMCS client account and order, if any, remain unaffected. This action cannot be undone.

AFEV 6.png

Blocklist

The 'Blocklist' prevents selected email addresses, IP addresses and complete email domains from using the verification process.

Entries may be added manually or created automatically after the configured number of failed attempts is reached.

Anti-Fraud And Email Verification 7.png
The table includes:
  • Type - email address, IP address or email domain.
  • Value - the blocked value.
  • Source - 'Manual' or 'Automatic'.
  • Reason - an optional internal explanation.
  • Expires At - the expiration date; 'Never' indicates a permanent block.
  • Created At - when the entry was created.

Press the eye icon to view the complete reason when it is shortened in the table. Use the trash bin icon to delete an entry.

Add Blocked Entry

Press 'Add Blocked Entry' and configure:
  • Type - select 'Email', 'IP Address' or 'Email Domain'.
  • Value - enter a value matching the selected type.
  • Reason (Optional) - enter an internal note explaining the entry.
  • Expires At (Optional) - select an expiration date or leave the field empty to create a permanent block.

Press 'Confirm' to add the entry.

Anti-Fraud And Email Verification 8.png

Settings

The 'Settings' section controls the verification workflow, reminders, account lifecycle and anti-fraud protection.

The options are divided into four panels. Press 'Submit' to save the configuration.

Anti-Fraud And Email Verification 9.png

Verification Mode

  • Verification Mode - choose where verification is required:
    • All Pages - locks the entire client area until verification is completed.
    • Checkout - prevents an unverified client from placing an order.
  • Verification Delivery - choose 'Clickable Link' or 'Code To Type In'.
  • Token Validity (Days) - define how long the generated verification link or code remains valid.

Reminders

  • Reminder After (Days) - send a reminder email after the client has remained unverified for the specified number of days. Enter 0 to disable reminders.
  • Resend Cooldown (Minutes) - the minimum wait before another verification email can be requested.

Account Lifecycle

These options automate actions against client accounts that remain unverified:
  • Auto-Inactivate After (Days) - set the client account to 'Inactive' after it has remained unverified for the specified number of days. Enter 0 to disable this action.
  • Auto-Terminate After (Days) - permanently and irreversibly delete the client account and all of its WHMCS data after the specified number of unverified days. Enter 0 to disable this action.
  • Auto-Delete Unverified Accounts - enable automatic cleanup of unverified accounts without active orders.
  • Auto-Delete After (Days) - define the delay after Auto-Terminate before an eligible account is closed.

Important: Auto-Terminate actions are permanent and irreversible and may remove the client account together with all related WHMCS data. Review these settings carefully before enabling them in production.

Rate Limiting & Anti-Fraud

  • Rate Limit: Max Attempts - the maximum attempts allowed within the configured window.
  • Rate Limit: Window (Minutes) - the rolling period used to count verification attempts.
  • Auto-Ban After Failed Attempts - automatically block the related email address and IP address after this many failures. Enter 0 to disable it.
  • Auto-Ban Window (Minutes) - the rolling period used to count failed attempts for automatic bans.
  • Enable Captcha Verification - require a CAPTCHA challenge during email verification. The module uses the CAPTCHA type and credentials configured in WHMCS.

Before enabling this option, go to 'System Settings' → 'General Settings' → 'Security' in WHMCS and configure CAPTCHA.
Important: If CAPTCHA verification is enabled in the module but CAPTCHA has not been configured correctly in WHMCS, clients will encounter an error when attempting to complete verification.

Client Area

When verification is required, the client sees the 'Email Verification' page with the account email address.

The exact verification flow depends on the selected delivery method. The client can press 'Resend' to request another verification email after the configured cooldown period.

Anti-Fraud And Email Verification 1.png
The available flows are:
  • Clickable Link - open the link received in the verification email and complete any required CAPTCHA challenge.
  • Code To Type In - enter the code received in the verification email in the form and press 'Verify'.

If 'Enable Captcha Verification' is active, the CAPTCHA configured in WHMCS is also displayed. After successful verification, the client can continue to the restricted page or complete checkout.

Anti-Fraud And Email Verification 2.png
The verification email contains either a clickable verification link or a one-time code, depending on the selected delivery method.
Anti-Fraud And Email Verification 4.png
If an unverified client attempts to place an order while 'Checkout' mode is enabled, WHMCS prevents the order from being completed and asks the client to verify the email address first.
Anti-Fraud And Email Verification 3.png

Access Control

The 'Access Control' tool allows you to restrict administrator access to individual module sections and actions.

Create rules and assign them to selected administrators or administrator roles. For each rule, define the resources that should be available or restricted.

Anti-Fraud And Email Verification 10.png
The 'Resources' tab lists the module resources available for access rules. Use the switches in the 'Log' column to decide which resource actions should be recorded in the access control logs.

For detailed instructions, see the dedicated Access Control documentation.

Anti-Fraud And Email Verification 11.png

Logs

The "Logs" tool makes monitoring and managing module activity records simple and efficient. It provides options to categorize, filter and view detailed entries, giving you control over the logs.

For detailed guidance, check its dedicated article, available here.

Anti-Fraud And Email Verification 12.png

Themes

The 'Themes' tool allows you to customize the appearance of the module interface in the admin and client areas.

Create a new theme or activate an existing one separately for each area. The module includes the officially supported 'Default' and 'Dark' themes.

Anti-Fraud And Email Verification 13.png
The following screen presents the module dashboard with the officially supported 'Dark' theme enabled.
Anti-Fraud And Email Verification 15.png

Tips

1. Test every verification flow before applying restrictions to all clients.

Use a test account to check the selected delivery method, email content, CAPTCHA challenge and redirect behavior.

2. Use reminders and account inactivation before enabling permanent account removal.

This gives legitimate clients additional time to complete verification and reduces the risk of unintended data loss.

3. Set a resend cooldown and reasonable rate limits.

These measures reduce repeated email requests while allowing legitimate clients to try again after a short wait.

4. Review the blocklist and logs regularly.

Check automatically created entries and repeated failures before removing a block or changing the anti-fraud thresholds.

Update Instructions

An essential guide to updating the module is available here.

Follow every step carefully to prevent data loss or other unexpected issues.

Upgrade Guide

Looking for greater flexibility, custom modifications and unrestricted access to the source code?

Choose the Open Source version of Anti-Fraud & Email Verification For WHMCS to receive these benefits together with prioritized support services.

Press 'Get Source Code' or 'Upgrade To Lifetime' on the product page in our client area to complete the upgrade, with a dedicated discount already applied.
Follow the comprehensive guide for the complete transition process.

Common Problems

1. The client does not receive the verification email.

Check the module and WHMCS mail logs, verify the mail configuration and ask the client to check the spam folder. Wait until the 'Resend Cooldown' ends before trying again.

2. The verification link or code is rejected.

The verification details may have expired, already been used or may not match the pending record. Request a new message and use the newest link or code within its validity period.

3. The client cannot request another verification email.

The resend cooldown or rate limit may have been reached. Wait until the relevant window ends or review the limits under 'Settings'.

4. A legitimate client cannot complete verification.

The client's email address, domain or IP address may be on the blocklist. Review 'Blocklist' and 'Logs', then remove the entry only after confirming the request is legitimate.

5. CAPTCHA verification fails.

Go to 'System Settings' → 'General Settings' → 'Security' and confirm that CAPTCHA has been configured correctly in WHMCS before enabling it in the module.

Retrieved from "https://www.docs.modulesgarden.com/index.php?title=Anti-Fraud_And_Email_Verification_For_WHMCS&oldid=80619"
Navigation
WHMCS Modules
WHMCS Module Bundles
WHMCS Widgets
Tools And Applications
Translations
General
FAQ
Community