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Anti-Fraud And Email Verification For WHMCS

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{{DISPLAYTITLE: Anti-Fraud & Email Verification For WHMCS}} 
 
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<meta name="keywords" content="anti-fraud and email verification for whmcs, whmcs email verification configuration, whmcs email verification management, whmcs email verification installation, whmcs email verification common problems, about whmcs email verification, whmcs email verification documentation, whmcs email verification faq, whmcs email verification help, whmcs email verification guide, whmcs email verification wiki, whmcs email verification tutorial, whmcs email verification tips, whmcs fraud prevention"></meta>
 
<meta name="description" content="ModulesGarden Wiki Contains All The Information You Need About The Anti-Fraud &amp; Email Verification For WHMCS Module."></meta>
 
<meta name="description" content="ModulesGarden Wiki Contains All The Information You Need About The Anti-Fraud &amp; Email Verification For WHMCS Module."></meta>
  
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= About The Module =
+
=About [https://www.modulesgarden.com/products/whmcs/anti-fraud-email-verification Anti-Fraud & Email Verification For WHMCS]=
−
'''Anti-Fraud & Email Verification For WHMCS''' allows you to require email address verification during checkout or before a client can access the Client Area.<br/>
+
{|
−
The module can deliver a clickable verification link or a code that the client enters manually, while the verification form may be displayed directly on the page or in a modal window.<br/>
+
|style="padding: 10px 0px 10px 0px;"|'''Anti-Fraud & Email Verification For WHMCS''' enables you to verify client email addresses during checkout or before granting access to the client area.<br/>
−
Configurable token validity, reminders and account lifecycle actions help you handle clients who do not complete verification. CAPTCHA protection, rate limiting, automatic bans and a blocklist for email addresses, domains and IP addresses add another layer of protection against automated and fraudulent activity.
+
The module can deliver a clickable verification link or a code for the client to enter manually, while the verification form may be displayed directly on the page or in a modal window.<br/>
 +
Configurable validity periods, reminders, account lifecycle actions, CAPTCHA protection, rate limiting and blocklist management give you greater control over client verification and help reduce fraudulent activity.
 +
|}
  
−
= Installation And Configuration =
+
*'''Core Features:'''
 +
{|
 +
|style="padding: 10px 0px 0px 30px;"|&#10004; Require Client Email Verification During Checkout Or Before Client Area Access
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Deliver Verification Through Clickable Links Or Codes Entered Manually
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Display Verification Forms Inline Or In Modal Windows
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Automate Reminders And Management Of Accounts That Remain Unverified
 +
|}
 +
{|
 +
|style="padding: 0px 0px 10px 30px;"|&#10004; Protect Verification Forms With CAPTCHA, Rate Limiting And Automatic Bans
 +
|}
  
−
== Installation ==
+
*'''Addon Module:'''
 +
{|
 +
|style="padding: 10px 0px 0px 30px;"|&#10004; View Verification Activity From The Last 30 Days
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; View And Filter Email Verification Records By Status:
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|&#10004; Pending
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|&#10004; Verified
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|&#10004; Rejected
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 45px;"|&#10004; Expired
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Review Verification Mode, Status And Important Dates
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Mark Verification Records As Unverified
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Delete Verification Records
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Manage Blocklist Entries For Email Addresses, IP Addresses And Email Domains
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Create Permanent Or Time-Limited Blocklist Entries
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; View Manually And Automatically Added Blocklist Entries
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Select Checkout Or All Pages Verification Mode
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Deliver Verification Through Clickable Link Or Code To Type In
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Display Verification As Inline Form Or Modal Popup
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Define Verification Link And Code Validity Periods
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Configure Verification Reminders And Resend Cooldown
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Automatically Set Unverified Client Accounts To Inactive
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Configure Automatic Termination And Deletion Of Unverified Accounts
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Configure Verification Attempt Rate Limits And Automatic Bans
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Protect Verification Forms With Built-In CAPTCHA, reCAPTCHA V3 Or Cloudflare Turnstile
 +
|}
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|'''1. Extract the module package into the main WHMCS directory.'''<br/>
+
|style="padding: 0px 0px 10px 30px;"|&#10004; View And Manage Module Logs
−
The files in the package will be uploaded to their corresponding WHMCS locations.
+
 
|}
 
|}
  
 +
*'''Client Area:'''
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|'''2. Log in to your WHMCS admin area and go to ''System Settings → Addon Modules''.'''<br/>
+
|style="padding: 10px 0px 0px 30px;"|&#10004; Verify Email Address To Place Orders Or Access Client Area
−
Find '''Anti-Fraud & Email Verification''' on the list and press '''Activate'''.
+
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Verify Email Address Through Clickable Link Or Verification Code
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Request Another Verification Email
 +
|}
 +
{|
 +
|style="padding: 0px 0px 10px 30px;"|&#10004; Complete CAPTCHA Challenge When Enabled
 
|}
 
|}
  
 +
*'''General Info:'''
 
{|
 
{|
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|style="padding: 0px 0px 15px 15px;"|'''3. Configure access permissions and provide the module license key if requested.'''<br/>
+
|style="padding: 10px 0px 0px 30px;"|&#10004; Multi-Language Support
−
Save the addon configuration and open the module through ''Addons → Anti-Fraud & Email Verification''.
+
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Supports PHP 8.3 Back To PHP 8.2
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Supports WHMCS Themes "Twenty-One" And "Nexus"
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Supports WHMCS V9.X
 +
|}
 +
{|
 +
|style="padding: 0px 0px 0px 30px;"|&#10004; Requires ionCube Loader V14 Or Later
 +
|}
 +
{|
 +
|style="padding: 0px 0px 30px 30px;"|&#10004; Easy [https://www.docs.modulesgarden.com/How_To_Upgrade_WHMCS_Module Module Upgrade] To [https://www.modulesgarden.com/products/whmcs/anti-fraud-email-verification#open-source-version Open Source Version]
 
|}
 
|}
  
−
<!-- TODO FINAL: Add the exact cron command and recommended execution frequency once confirmed in the final build. -->
+
=Installation=
 +
{|
 +
|style="padding: 10px 0px 5px 0px;"|'''This tutorial will show you how to successfully install and configure [https://www.modulesgarden.com/products/whmcs/anti-fraud-email-verification Anti-Fraud & Email Verification For WHMCS.]''' <br />
 +
We will guide you step by step through the whole installation and configuration process.
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 15px;"|'''1. Log in to our client area and download the module.'''
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:AFEV_download.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 15px 15px;"|'''2. Extract the package and upload its content into the main WHMCS directory.'''<br />
 +
The content of the package to upload should look like this.
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:AFEV_package.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 15px 15px;"|'''3. When you install Anti-Fraud & Email Verification For WHMCS for the first time, rename the '' 'license_RENAME.php' '' file.'''<br />
 +
The file is located in '' 'modules/addons/EmailVerificationAntiFraud/license_RENAME.php'. '' Rename it from '' 'license_RENAME.php' '' to '' 'license.php'. ''
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:AFEV_license.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 15px 15px;"|'''4. To configure your license key, edit the previously renamed '' 'license.php' '' file.'''<br />
 +
Enter your license key between quotation marks, as shown on the following screen. You can find the license key in our client area under '' 'My Products'. ''
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:AFEV_license2.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 15px 15px;"|'''5. Activate the module in your WHMCS system.'''<br />
 +
Go to '' 'System Settings' '' &rarr; '' 'Addon Modules'. '' Find '' 'Anti-Fraud & Email Verification' '' and press '' 'Activate'. ''
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:AFEV_2.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 15px 15px;"|'''6. Permit access to the module.'''<br />
 +
Press '' 'Configure', '' select the required administrator roles under '' 'Access Control', '' and press '' 'Save Changes'. ''
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:AFEV_1.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 30px 15px;"|'''7. You have successfully installed Anti-Fraud & Email Verification For WHMCS!'''<br />
 +
You can access the module under '' 'Addons' '' &rarr; '' 'Anti-Fraud & Email Verification'. ''
 +
|}
  
−
== Initial Configuration ==
+
<!-- TODO FINAL: Confirm the addon directory name and cron requirements. -->
−
Before enabling verification for production use, we recommend completing the following steps:<br/>
+
−
# Select the required '''Verification Mode'''.
+
−
# Choose how verification data will be delivered and displayed.
+
−
# Set the appropriate validity periods and reminder rules.
+
−
# Review all account lifecycle options carefully, especially those that may remove client data.
+
−
# Configure rate limiting and automatic bans.
+
−
# Enable and configure CAPTCHA protection if required.
+
−
# Save the settings and test the complete verification process using a test client account.
+
  
−
= Management =
+
=Management=
 +
{|
 +
|style="padding: 10px 0px 30px 15px;"|'''Anti-Fraud & Email Verification For WHMCS lets you control when clients must confirm their email addresses and provides tools to manage the complete verification lifecycle.'''<br/>
 +
In this guide, we will walk you through every section and option of the module in detail.
 +
|}
  
−
== Dashboard ==
+
==Dashboard==
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|The '''Dashboard''' provides an overview of verification activity recorded during the last 30 days.<br/>
+
|style="padding: 10px 0px 15px 15px;"|The dashboard presents a chart of verification activity recorded during the last 30 days.<br/>
−
The '''Verifications Over Time''' chart compares successfully '''Verified''' records with '''Unverified''' attempts, helping you quickly review recent activity and trends.
+
It compares successfully '' 'Verified' '' records with '' 'Unverified' '' attempts, helping you quickly review recent activity and trends.
−
|style="padding: 0px 0px 20px 25px;"|[[File:Anti-Fraud_And_Email_Verification_For_WHMCS_1.png]]
+
|}
 +
{|
 +
|style="padding: 0px 0px 30px 25px;"|[[File:AFEV_3.png]]
 
|}
 
|}
  
−
== Verifications ==
+
==Verifications==
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|The '''Verifications''' section contains all email verification records created by the module.<br/>
+
|style="padding: 10px 0px 15px 15px;"|The '' 'Verifications' '' section contains all email verification records created by the module.<br/>
−
The summary tiles show the number of records with each status:
+
Five counters provide a quick overview:
−
* '''Pending''' – the verification has been initiated but has not yet been completed.
+
 
−
* '''Verified''' – the email address has been successfully verified.
+
*'''Pending''' - verification has been initiated but not yet completed.
−
* '''Rejected''' – the verification attempt has been rejected.
+
*'''Verified''' - the email address has been successfully verified.
−
* '''Expired''' – the verification link or code is no longer valid.
+
*'''Rejected''' - the verification attempt has been rejected.
−
* '''Total''' – the total number of verification records.
+
*'''Expired''' - the verification link or code is no longer valid.
−
Press '''Show''' on a tile to filter the table by the selected status.
+
*'''Total''' - the total number of verification records.
−
|style="padding: 0px 0px 20px 25px;"|[[File:Anti-Fraud_And_Email_Verification_For_WHMCS_2.png]]
+
 
 +
Press '' 'Show' '' on a counter to filter the table by the selected status.
 
|}
 
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:AFEV_4.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 15px 15px;"|The table lists:
  
−
The table includes the following information:
+
*'''Email''' - the email address used for verification.
−
* '''Email''' – the email address used for verification.
+
*'''Mode''' - '' 'Checkout' '' or '' 'All Pages'. ''
−
* '''Mode''' – indicates whether the record was created in '''Checkout''' or '''All Pages''' mode.
+
*'''Status''' - '' 'Pending', '' '' 'Verified', '' '' 'Rejected' '' or '' 'Expired'. ''
−
* '''Status''' – the current verification status.
+
*'''Created At''' - when the verification was initiated.
−
* '''Created At''' – the date and time when the verification was initiated.
+
*'''Verified At''' - when the email address was verified; '' 'Never' '' is shown if verification has not been completed.
−
* '''Verified At''' – the date and time when the verification was completed; '''Never''' is shown if it has not been completed.
+
*'''Expires At''' - when the verification link or code expires.
−
* '''Expires At''' – the date and time when the link or code expires.
+
  
−
Use the search field to locate a record by its available data. The action icons allow you to mark a record as unverified or delete it.
+
Use the search field to find a record. The row actions allow you to mark it as unverified or delete it.
 +
|}
  
−
=== Mark As Unverified ===
+
===Mark As Unverified===
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|Press the '''Mark As Unverified''' icon next to a record to return it to the '''Pending''' status.<br/>
+
|style="padding: 10px 0px 15px 15px;"|Press the '' 'Mark As Unverified' '' icon to return a record to '' 'Pending', '' then confirm the action.<br/><br/>
−
Confirm the action in the modal window.<br/><br/>
+
'''''Important:''' This changes the verification status only. It does not undo any order or account action already taken while the address was considered verified.''
−
'''''Important:''' This action changes the verification status only. It does not undo any order or account operation already completed while the email address was considered verified.''
+
|}
−
|style="padding: 0px 0px 20px 25px;"|[[File:Anti-Fraud_And_Email_Verification_For_WHMCS_3.png]]
+
{|
 +
|style="padding: 0px 0px 30px 25px;"|[[File:AFEV_5.png]]
 
|}
 
|}
  
−
=== Delete Verification Record ===
+
===Delete Verification Record===
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|Press the trash bin icon to permanently remove a verification record.<br/>
+
|style="padding: 10px 0px 15px 15px;"|Press the trash bin icon to permanently remove the selected verification record.<br/>
−
Deleting the record does not affect the related WHMCS client account or order, if any. This action cannot be undone.
+
The related WHMCS client account and order, if any, remain unaffected. This action cannot be undone.
−
|style="padding: 0px 0px 20px 25px;"|[[File:Anti-Fraud_And_Email_Verification_For_WHMCS_4.png]]
+
|}
 +
{|
 +
|style="padding: 0px 0px 30px 25px;"|[[File:AFEV_6.png]]
 
|}
 
|}
  
−
== Blocklist ==
+
==Blocklist==
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|The '''Blocklist''' allows you to prevent selected email addresses, IP addresses and complete email domains from using the verification process.<br/>
+
|style="padding: 10px 0px 15px 15px;"|The '' 'Blocklist' '' prevents selected email addresses, IP addresses and complete email domains from using the verification process.<br/>
−
Entries may be added manually by an administrator or created automatically after the configured number of failed attempts is reached.
+
Entries may be added manually or created automatically after the configured number of failed attempts is reached.
−
|style="padding: 0px 0px 20px 25px;"|[[File:Anti-Fraud_And_Email_Verification_For_WHMCS_5.png]]
+
 
|}
 
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:AFEV_7.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 15px 15px;"|The table includes:
  
−
The table contains:
+
*'''Type''' - email address, IP address or email domain.
−
* '''Type''' – email address, IP address or email domain.
+
*'''Value''' - the blocked value.
−
* '''Value''' – the blocked value.
+
*'''Source''' - '' 'Manual' '' or '' 'Automatic'. ''
−
* '''Source''' – '''Manual''' or '''Automatic'''.
+
*'''Reason''' - an optional internal explanation.
−
* '''Reason''' – an optional internal explanation for the entry.
+
*'''Expires At''' - the expiration date; '' 'Never' '' indicates a permanent block.
−
* '''Expires At''' – the expiration date; '''Never''' indicates a permanent entry.
+
*'''Created At''' - when the entry was created.
−
* '''Created At''' – the date and time when the entry was created.
+
  
−
If a reason is too long to fit in the table, use the eye icon to view its complete content. Press the trash bin icon to delete an entry from the blocklist.
+
Press the eye icon to view the complete reason when it is shortened in the table. Use the trash bin icon to delete an entry.
 +
|}
  
−
=== Add Blocked Entry ===
+
===Add Blocked Entry===
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|Press '''Add Blocked Entry''' and configure the following options:
+
|style="padding: 10px 0px 15px 15px;"|Press '' 'Add Blocked Entry' '' and configure:
−
* '''Type''' – choose what should be blocked:
+
 
−
** '''Email''' – a specific email address.
+
*'''Type''' - select '' 'Email', '' '' 'IP Address' '' or '' 'Email Domain'. ''
−
** '''IP Address''' – a specific IP address.
+
*'''Value''' - enter a value matching the selected type.
−
** '''Email Domain''' – every email address belonging to the specified domain.
+
*'''Reason (Optional)''' - enter an internal note explaining the entry.
−
* '''Value''' – enter a value matching the selected type.
+
*'''Expires At (Optional)''' - select an expiration date or leave the field empty to create a permanent block.
−
* '''Reason (Optional)''' – add an internal note explaining why the entry was created.
+
 
−
* '''Expires At (Optional)''' – select when the entry should expire; leave the field empty to create a permanent block.
+
Press '' 'Confirm' '' to add the entry.
−
Press '''Confirm''' to add the entry.
+
|}
−
|style="padding: 0px 0px 20px 25px;"|[[File:Anti-Fraud_And_Email_Verification_For_WHMCS_6.png]]
+
{|
 +
|style="padding: 0px 0px 30px 25px;"|[[File:AFEV_8.png]]
 
|}
 
|}
  
−
<!-- TODO FINAL: Confirm whether the primary button will remain "Confirm" or change to "Add". -->
+
==Settings==
 +
{|
 +
|style="padding: 10px 0px 15px 15px;"|The '' 'Settings' '' section controls the verification workflow, reminders, account lifecycle and anti-fraud protection.<br/>
 +
The options are divided into five panels. Press '' 'Submit' '' to save the configuration.
 +
|}
 +
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:AFEV_9.png]]
 +
|}
  
−
== Settings ==
+
===Verification Mode===
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|The '''Settings''' section controls the verification workflow, reminders, lifecycle automation and anti-fraud protection.<br/>
+
|style="padding: 10px 0px 15px 15px;"|
−
Configure the options described below and press '''Submit''' to save the changes.
+
*'''Verification Mode''' - choose where verification is required:
−
|style="padding: 0px 0px 20px 25px;"|[[File:Anti-Fraud_And_Email_Verification_For_WHMCS_7.png]]
+
** '''All Pages''' - locks the entire client area until verification is completed.
 +
** '''Checkout''' - prevents an unverified client from placing an order.
 +
*'''Verification Delivery''' - choose '' 'Clickable Link' '' or '' 'Code To Type In'. ''
 +
*'''Verification Display''' - show the form as an '' 'Inline Form' '' or through a '' 'Modal Popup'. ''
 +
*'''Checkout Token Validity (Days)''' - how long a link or code created in '' 'Checkout' '' mode remains valid.
 +
*'''All Pages Token Validity (Days)''' - how long a link or code created in '' 'All Pages' '' mode remains valid.
 
|}
 
|}
  
−
=== Verification Mode ===
+
===Reminders===
−
* '''Verification Mode''' – choose where email verification is required:
+
{|
−
** '''All Pages''' – prevents an unverified client from accessing the Client Area until verification is completed.
+
|style="padding: 10px 0px 15px 15px;"|
−
** '''Checkout''' – prevents an unverified client from placing an order.
+
*'''Checkout Reminder After (Days)''' - send a reminder this many days after an unverified checkout attempt. Enter '''0''' to disable it.
−
* '''Verification Delivery''' – choose what the client receives by email:
+
*'''All Pages Reminder After (Days)''' - send a reminder this many days after registration if still unverified. Enter '''0''' to disable it.
−
** '''Clickable Link''' – the client completes verification by opening the link included in the email.
+
*'''Resend Cooldown (Minutes)''' - the minimum wait before another verification email can be requested.
−
** '''Code to Type In''' – the client enters the code received by email into the verification form.
+
|}
−
* '''Verification Display''' – choose how the verification form is presented:
+
−
** '''Inline Form''' – displays the form directly on the page.
+
−
** '''Modal Popup''' – displays a button that opens the form in a modal window.
+
−
* '''Checkout Token Validity (Days)''' – define how many days a verification link or code generated in '''Checkout''' mode remains valid.
+
−
* '''All Pages Token Validity (Days)''' – define how many days a verification link or code generated in '''All Pages''' mode remains valid.
+
  
−
=== Reminders ===
+
===Account Lifecycle===
−
* '''Checkout Reminder After (Days)''' – send a reminder this many days after an unverified checkout attempt; enter ''0'' to disable reminders.
+
{|
−
* '''All Pages Reminder After (Days)''' – send a reminder this many days after registration if the client remains unverified; enter ''0'' to disable reminders.
+
|style="padding: 10px 0px 15px 15px;"|These options automate actions against client accounts that remain unverified:
−
* '''Resend Cooldown (Minutes)''' – define the minimum time a client must wait before requesting another verification email.
+
  
−
=== Account Lifecycle ===
+
*'''Checkout Auto-Inactivate After (Days)''' - set the account to '' 'Inactive' '' after this many unverified days following checkout. Enter '''0''' to disable it.
−
The account lifecycle settings automate actions against client accounts that remain unverified.<br/>
+
*'''All Pages Auto-Inactivate After (Days)''' - set the account to '' 'Inactive' '' after this many unverified days following registration. Enter '''0''' to disable it.
−
Values for '''Checkout''' and '''All Pages''' modes can be configured separately.
+
*'''Checkout Auto-Terminate After (Days)''' - permanently remove the client and all WHMCS data after this many unverified days following checkout. Enter '''0''' to disable it.
 +
*'''All Pages Auto-Terminate After (Days)''' - permanently remove the client and all WHMCS data after this many unverified days following registration. Enter '''0''' to disable it.
 +
*'''Auto-Delete Unverified Accounts''' - enable automatic cleanup of unverified accounts without active orders.
 +
*'''Auto-Delete After (Days)''' - define the delay after Auto-Terminate before an eligible account is closed.<br/><br/>
  
−
* '''Checkout Auto-Inactivate After (Days)''' – set the client account to '''Inactive''' after this many unverified days following a checkout attempt; enter ''0'' to disable the action.
+
'''''Important:''' Auto-Terminate actions are permanent and irreversible and may remove the client account together with all related WHMCS data. Review these settings carefully before enabling them in production.''
−
* '''All Pages Auto-Inactivate After (Days)''' – set the client account to '''Inactive''' after this many unverified days following registration; enter ''0'' to disable the action.
+
|}
−
* '''Checkout Auto-Terminate After (Days)''' – define when the client account and all of its WHMCS data should be permanently removed after an unverified checkout attempt; enter ''0'' to disable the action.
+
−
* '''All Pages Auto-Terminate After (Days)''' – define when the client account and all of its WHMCS data should be permanently removed after registration without verification; enter ''0'' to disable the action.
+
−
* '''Auto-Delete Unverified Accounts''' – enable additional automatic cleanup for unverified accounts without active orders.
+
−
* '''Auto-Delete After (Days)''' – define how many days after the Auto-Terminate stage an eligible unverified account should be closed. This option is applied only when '''Auto-Delete Unverified Accounts''' is enabled.
+
  
−
'''''Important:''' Auto-Terminate actions are permanent and irreversible and may remove the client account together with all related WHMCS data. Carefully verify these settings before enabling them in a production environment.''
+
<!-- TODO FINAL: Confirm the exact relationship between Auto-Terminate and Auto-Delete. -->
  
−
<!-- TODO FINAL: The current language strings describe Auto-Terminate as deleting the client and Auto-Delete as acting after Auto-Terminate. Confirm the exact distinction and sequence before publication. -->
+
===Rate Limiting & Anti-Fraud===
 +
{|
 +
|style="padding: 10px 0px 15px 15px;"|
 +
*'''Rate Limit: Max Attempts''' - the maximum attempts allowed within the configured window.
 +
*'''Rate Limit: Window (Minutes)''' - the rolling period used to count verification attempts.
 +
*'''Auto-Ban After Failed Attempts''' - automatically block the related email address and IP address after this many failures. Enter '''0''' to disable it.
 +
*'''Auto-Ban Window (Minutes)''' - the rolling period used to count failed attempts for automatic bans.
 +
|}
  
−
=== Rate Limiting & Anti-Fraud ===
+
<!-- TODO FINAL: Confirm the number, type and duration of automatically created blocklist entries. -->
−
* '''Rate Limit: Max Attempts''' – define the maximum number of verification attempts allowed within the configured time window.
+
−
* '''Rate Limit: Window (Minutes)''' – define the rolling period used to count verification attempts.
+
−
* '''Auto-Ban After Failed Attempts''' – automatically block the email address and IP address after this number of failed attempts; enter ''0'' to disable automatic bans.
+
−
* '''Auto-Ban Window (Minutes)''' – define the rolling period used to count failed attempts for automatic bans.
+
  
−
Once the rate limit is reached, additional verification attempts are temporarily rejected. When the automatic ban threshold is reached, the related email address and IP address are added to the blocklist.
+
===CAPTCHA===
 +
{|
 +
|style="padding: 10px 0px 15px 15px;"|
 +
*'''CAPTCHA Enabled''' - require a CAPTCHA challenge on verification and resend forms.
 +
*'''CAPTCHA Provider''' - choose:
 +
** '''Built-In (Arithmetic Challenge)''' - requires no external account.
 +
** '''reCAPTCHA V3''' - requires a Google site key and secret key.
 +
** '''Cloudflare Turnstile''' - requires a Cloudflare site key and secret key.
  
−
<!-- TODO FINAL: Confirm whether auto-ban creates one or two entries and how long automatically generated entries remain blocked. -->
+
When an external provider is selected, configure the corresponding '' 'Site Key' '' and '' 'Secret Key'. '' For reCAPTCHA V3, also set the '' 'Minimum Score' '' between '''0''' and '''1'''; lower scores indicate traffic more likely to be automated.
 +
|}
  
−
=== CAPTCHA ===
+
==Client Area==
−
* '''CAPTCHA Enabled''' – require an additional CAPTCHA challenge on the verification and resend forms.
+
{|
−
* '''CAPTCHA Provider''' – select one of the supported protection methods:
+
|style="padding: 10px 0px 15px 15px;"|When verification is required, the client sees the '' 'Email Verification' '' page with the account email address.<br/>
−
** '''Built-in (arithmetic challenge)''' – uses a simple arithmetic question and requires no external account.
+
The exact form depends on the selected delivery and display options. In the example below, a verification link has already been sent and the client can press '' 'Resend' '' if it did not arrive or expired.
−
** '''reCAPTCHA v3''' – uses Google reCAPTCHA v3 and requires a site key and secret key.
+
|}
−
** '''Cloudflare Turnstile''' – uses Cloudflare Turnstile and requires a site key and secret key.
+
{|
 +
|style="padding: 0px 0px 20px 25px;"|[[File:AFEV_10.png]]
 +
|}
 +
{|
 +
|style="padding: 0px 0px 15px 15px;"|The available flows are:
  
−
Additional fields appear after selecting an external provider:
+
*'''Clickable Link''' - open the link received by email.
−
* '''reCAPTCHA Site Key''' – the public key generated in the Google reCAPTCHA administration panel.
+
*'''Code To Type In''' - enter the email address and code in the verification form.
−
* '''reCAPTCHA Secret Key''' – the corresponding private key; it is not shared with the browser.
+
*'''Inline Form''' - display the form directly on the page.
−
* '''reCAPTCHA Minimum Score''' – set a value between ''0'' and ''1''; lower scores indicate traffic that is more likely to be automated.
+
*'''Modal Popup''' - open the form in a modal window.
−
* '''Turnstile Site Key''' – the public key generated in the Cloudflare Turnstile dashboard.
+
−
* '''Turnstile Secret Key''' – the corresponding private key; it is not shared with the browser.
+
  
−
== Logs ==
+
If CAPTCHA is enabled, the selected challenge is also shown. After successful verification, the client can continue to the restricted page or complete checkout.
−
The '''Logs''' section records important operations performed by the module, including verification activity, email delivery, token generation, warnings and lifecycle cron execution.<br/>
+
|}
−
Use the available search and status filters to locate an entry. Depending on the available action icons, you can view entry details or delete selected records.
+
  
−
<!-- TODO FINAL: Add the final Logs screenshot and document bulk actions/filters after confirming the final interface. -->
+
<!-- TODO FINAL: Confirm the exact redirect and add final screenshots for all applicable flows. -->
  
−
= Client Area =
+
==[https://www.docs.modulesgarden.com/Logs Logs]==
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|When verification is required, the client sees the '''Email Verification''' page with the address associated with the account.<br/>
+
|style="padding: 10px 0px 5px 15px;"|The '' "Logs" '' tool makes monitoring and managing module activity records simple and efficient. It provides options to categorize, filter and view detailed entries, giving you control over the logs.<br/>
−
The exact form depends on the selected delivery and display settings. In the presented example, the module informs the client that a verification link has been sent and provides a '''Resend''' button if the message was not received or the previous link expired.
+
For detailed guidance, check its dedicated article, available [https://www.docs.modulesgarden.com/Logs here].
−
|style="padding: 0px 0px 20px 25px;"|[[File:Anti-Fraud_And_Email_Verification_For_WHMCS_8.png]]
+
|}
 +
{|
 +
|style="padding: 0px 0px 30px 25px;"|[[File:AFEV_11.png]]
 
|}
 
|}
  
−
The available verification flows are:
+
=Tips=
−
* '''Clickable Link''' – the client opens the link received by email to confirm the address.
+
{|
−
* '''Code to Type In''' – the client enters the email address and verification code in the provided form.
+
|style="padding: 10px 0px 15px 15px;"|1. '''Test every verification flow before applying restrictions to all clients.'''<br/>
−
* '''Inline Form''' – the required form is displayed directly on the verification page.
+
Use a test account to check the selected delivery method, display mode, email and redirect behavior.
−
* '''Modal Popup''' – the client opens the required form in a modal window.
+
|}
 +
{|
 +
|style="padding: 0px 0px 15px 15px;"|2. '''Use reminders and account inactivation before enabling permanent account removal.'''<br/>
 +
This gives legitimate clients additional time to complete verification and reduces the risk of unintended data loss.
 +
|}
 +
{|
 +
|style="padding: 0px 0px 15px 15px;"|3. '''Set a resend cooldown and reasonable rate limits.'''<br/>
 +
These measures reduce repeated email requests while allowing legitimate clients to try again after a short wait.
 +
|}
 +
{|
 +
|style="padding: 0px 0px 30px 15px;"|4. '''Review the blocklist and logs regularly.'''<br/>
 +
Check automatically created entries and repeated failures before removing a block or changing the anti-fraud thresholds.
 +
|}
  
−
If CAPTCHA is enabled, the selected challenge is also displayed on the verification or resend form. After successful verification, the client may continue to the previously restricted Client Area page or complete the checkout process.
+
=Update Instructions=
 +
{|
 +
|style="padding: 10px 0px 30px 15px;"|An essential guide to updating the module is available '''[https://www.docs.modulesgarden.com/How_To_Update_WHMCS_Module here]'''.<br/>
 +
Follow every step carefully to prevent data loss or other unexpected issues.
 +
|}
  
−
<!-- TODO FINAL: Confirm the exact redirect destination after successful verification and add screenshots for Link/Code plus Inline/Modal combinations. -->
+
=Upgrade Guide=
 +
{|
 +
|style="padding: 10px 0px 30px 15px;"|Looking for greater flexibility, custom modifications and unrestricted access to the source code?<br/>
 +
Choose the [https://www.modulesgarden.com/products/whmcs/anti-fraud-email-verification#open-source-version Open Source version] of Anti-Fraud & Email Verification For WHMCS to receive these benefits together with prioritized support services.<br/><br/>
 +
Press '' 'Get Source Code' '' or '' 'Upgrade To Lifetime' '' on the product page in our client area to complete the upgrade, with a '''dedicated discount''' already applied.<br/>
 +
Follow the [https://www.docs.modulesgarden.com/How_To_Upgrade_WHMCS_Module comprehensive guide] for the complete transition process.
 +
|}
  
−
= Tips =
+
=Common Problems=
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|'''1.''' Test every enabled verification flow with a test client before applying restrictions to all clients.
+
|style="padding: 10px 0px 15px 15px;"|'''1. The client does not receive the verification email.'''<br/>
 +
Check the module and WHMCS mail logs, verify the mail configuration and ask the client to check the spam folder. Wait until the '' 'Resend Cooldown' '' ends before trying again.
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|'''2.''' Set a resend cooldown and reasonable rate limits to prevent repeated email requests without blocking legitimate clients too aggressively.
+
|style="padding: 10px 0px 15px 15px;"|'''2. The verification link or code is rejected.'''<br/>
 +
The verification details may have expired, already been used or may not match the pending record. Request a new message and use the newest link or code within its validity period.
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|'''3.''' Review the '''Blocklist''' and '''Logs''' regularly to identify repeated failed attempts and remove entries that are no longer required.
+
|style="padding: 10px 0px 15px 15px;"|'''3. The client cannot request another verification email.'''<br/>
 +
The resend cooldown or rate limit may have been reached. Wait until the relevant window ends or review the limits under '' 'Settings'. ''
 
|}
 
|}
 
{|
 
{|
−
|style="padding: 0px 0px 15px 15px;"|'''4.''' Use account lifecycle automation cautiously. Begin with reminders and account inactivation before enabling permanent deletion.
+
|style="padding: 10px 0px 15px 15px;"|'''4. A legitimate client cannot complete verification.'''<br/>
 +
The client's email address, domain or IP address may be on the blocklist. Review '' 'Blocklist' '' and '' 'Logs', '' then remove the entry only after confirming the request is legitimate.
 
|}
 
|}
−
 
+
{|
−
= Common Problems =
+
|style="padding: 10px 0px 30px 15px;"|'''5. External CAPTCHA verification fails.'''<br/>
−
{| class="wikitable"
+
Confirm that the site and secret keys are correct and assigned to the WHMCS domain. For reCAPTCHA V3, also review the minimum score.
−
! Problem
+
−
! Possible Cause
+
−
! Solution
+
−
|-
+
−
|The client does not receive the verification email.
+
−
|The WHMCS mail configuration is incorrect, the message was filtered as spam, or the resend cooldown is still active.
+
−
|Check the module logs and WHMCS mail logs, confirm the mail configuration, ask the client to check the spam folder, and wait until the resend cooldown ends before trying again.
+
−
|-
+
−
|The verification link or code is rejected.
+
−
|The verification data has expired, has already been used, or does not match the pending record.
+
−
|Request a new verification email and make sure that the newest link or code is used before its configured validity period ends.
+
−
|-
+
−
|The client cannot request another verification email.
+
−
|The configured resend cooldown or rate limit has been reached.
+
−
|Wait for the configured time window to end or review the relevant limits in the module settings.
+
−
|-
+
−
|A legitimate client cannot complete verification.
+
−
|The client's email address, email domain or IP address may be present on the blocklist, or an automatic ban may have been created.
+
−
|Review the '''Blocklist''' and '''Logs'''. Remove the relevant entry only after confirming that the request is legitimate.
+
−
|-
+
−
|External CAPTCHA verification fails.
+
−
|The site key, secret key or provider configuration is invalid.
+
−
|Verify the credentials configured for the selected CAPTCHA provider and confirm that they are assigned to the correct WHMCS domain.
+
 
|}
 
|}
  
−
<!-- END OF FIRST DRAFT -->
+
<!-- END OF FIRST DRAFT - FINAL BEHAVIOR, PRODUCT LINKS AND SCREEN NAMES TO BE VERIFIED BEFORE PUBLICATION -->

Revision as of 13:04, 2 September 2026

Contents

About Anti-Fraud & Email Verification For WHMCS

Anti-Fraud & Email Verification For WHMCS enables you to verify client email addresses during checkout or before granting access to the client area.

The module can deliver a clickable verification link or a code for the client to enter manually, while the verification form may be displayed directly on the page or in a modal window.
Configurable validity periods, reminders, account lifecycle actions, CAPTCHA protection, rate limiting and blocklist management give you greater control over client verification and help reduce fraudulent activity.

  • Core Features:
✔ Require Client Email Verification During Checkout Or Before Client Area Access
✔ Deliver Verification Through Clickable Links Or Codes Entered Manually
✔ Display Verification Forms Inline Or In Modal Windows
✔ Automate Reminders And Management Of Accounts That Remain Unverified
✔ Protect Verification Forms With CAPTCHA, Rate Limiting And Automatic Bans
  • Addon Module:
✔ View Verification Activity From The Last 30 Days
✔ View And Filter Email Verification Records By Status:
✔ Pending
✔ Verified
✔ Rejected
✔ Expired
✔ Review Verification Mode, Status And Important Dates
✔ Mark Verification Records As Unverified
✔ Delete Verification Records
✔ Manage Blocklist Entries For Email Addresses, IP Addresses And Email Domains
✔ Create Permanent Or Time-Limited Blocklist Entries
✔ View Manually And Automatically Added Blocklist Entries
✔ Select Checkout Or All Pages Verification Mode
✔ Deliver Verification Through Clickable Link Or Code To Type In
✔ Display Verification As Inline Form Or Modal Popup
✔ Define Verification Link And Code Validity Periods
✔ Configure Verification Reminders And Resend Cooldown
✔ Automatically Set Unverified Client Accounts To Inactive
✔ Configure Automatic Termination And Deletion Of Unverified Accounts
✔ Configure Verification Attempt Rate Limits And Automatic Bans
✔ Protect Verification Forms With Built-In CAPTCHA, reCAPTCHA V3 Or Cloudflare Turnstile
✔ View And Manage Module Logs
  • Client Area:
✔ Verify Email Address To Place Orders Or Access Client Area
✔ Verify Email Address Through Clickable Link Or Verification Code
✔ Request Another Verification Email
✔ Complete CAPTCHA Challenge When Enabled
  • General Info:
✔ Multi-Language Support
✔ Supports PHP 8.3 Back To PHP 8.2
✔ Supports WHMCS Themes "Twenty-One" And "Nexus"
✔ Supports WHMCS V9.X
✔ Requires ionCube Loader V14 Or Later
✔ Easy Module Upgrade To Open Source Version

Installation

This tutorial will show you how to successfully install and configure Anti-Fraud & Email Verification For WHMCS.

We will guide you step by step through the whole installation and configuration process.

1. Log in to our client area and download the module.
File:AFEV download.png
2. Extract the package and upload its content into the main WHMCS directory.

The content of the package to upload should look like this.

File:AFEV package.png
3. When you install Anti-Fraud & Email Verification For WHMCS for the first time, rename the 'license_RENAME.php' file.

The file is located in 'modules/addons/EmailVerificationAntiFraud/license_RENAME.php'. Rename it from 'license_RENAME.php' to 'license.php'.

AFEV license.png
4. To configure your license key, edit the previously renamed 'license.php' file.

Enter your license key between quotation marks, as shown on the following screen. You can find the license key in our client area under 'My Products'.

File:AFEV license2.png
5. Activate the module in your WHMCS system.

Go to 'System Settings' → 'Addon Modules'. Find 'Anti-Fraud & Email Verification' and press 'Activate'.

File:AFEV 2.png
6. Permit access to the module.

Press 'Configure', select the required administrator roles under 'Access Control', and press 'Save Changes'.

File:AFEV 1.png
7. You have successfully installed Anti-Fraud & Email Verification For WHMCS!

You can access the module under 'Addons' → 'Anti-Fraud & Email Verification'.


Management

Anti-Fraud & Email Verification For WHMCS lets you control when clients must confirm their email addresses and provides tools to manage the complete verification lifecycle.

In this guide, we will walk you through every section and option of the module in detail.

Dashboard

The dashboard presents a chart of verification activity recorded during the last 30 days.

It compares successfully 'Verified' records with 'Unverified' attempts, helping you quickly review recent activity and trends.

File:AFEV 3.png

Verifications

The 'Verifications' section contains all email verification records created by the module.

Five counters provide a quick overview:

  • Pending - verification has been initiated but not yet completed.
  • Verified - the email address has been successfully verified.
  • Rejected - the verification attempt has been rejected.
  • Expired - the verification link or code is no longer valid.
  • Total - the total number of verification records.

Press 'Show' on a counter to filter the table by the selected status.

File:AFEV 4.png
The table lists:
  • Email - the email address used for verification.
  • Mode - 'Checkout' or 'All Pages'.
  • Status - 'Pending', 'Verified', 'Rejected' or 'Expired'.
  • Created At - when the verification was initiated.
  • Verified At - when the email address was verified; 'Never' is shown if verification has not been completed.
  • Expires At - when the verification link or code expires.

Use the search field to find a record. The row actions allow you to mark it as unverified or delete it.

Mark As Unverified

Press the 'Mark As Unverified' icon to return a record to 'Pending', then confirm the action.

Important: This changes the verification status only. It does not undo any order or account action already taken while the address was considered verified.

AFEV 5.png

Delete Verification Record

Press the trash bin icon to permanently remove the selected verification record.

The related WHMCS client account and order, if any, remain unaffected. This action cannot be undone.

AFEV 6.png

Blocklist

The 'Blocklist' prevents selected email addresses, IP addresses and complete email domains from using the verification process.

Entries may be added manually or created automatically after the configured number of failed attempts is reached.

AFEV 7.png
The table includes:
  • Type - email address, IP address or email domain.
  • Value - the blocked value.
  • Source - 'Manual' or 'Automatic'.
  • Reason - an optional internal explanation.
  • Expires At - the expiration date; 'Never' indicates a permanent block.
  • Created At - when the entry was created.

Press the eye icon to view the complete reason when it is shortened in the table. Use the trash bin icon to delete an entry.

Add Blocked Entry

Press 'Add Blocked Entry' and configure:
  • Type - select 'Email', 'IP Address' or 'Email Domain'.
  • Value - enter a value matching the selected type.
  • Reason (Optional) - enter an internal note explaining the entry.
  • Expires At (Optional) - select an expiration date or leave the field empty to create a permanent block.

Press 'Confirm' to add the entry.

File:AFEV 8.png

Settings

The 'Settings' section controls the verification workflow, reminders, account lifecycle and anti-fraud protection.

The options are divided into five panels. Press 'Submit' to save the configuration.

File:AFEV 9.png

Verification Mode

  • Verification Mode - choose where verification is required:
    • All Pages - locks the entire client area until verification is completed.
    • Checkout - prevents an unverified client from placing an order.
  • Verification Delivery - choose 'Clickable Link' or 'Code To Type In'.
  • Verification Display - show the form as an 'Inline Form' or through a 'Modal Popup'.
  • Checkout Token Validity (Days) - how long a link or code created in 'Checkout' mode remains valid.
  • All Pages Token Validity (Days) - how long a link or code created in 'All Pages' mode remains valid.

Reminders

  • Checkout Reminder After (Days) - send a reminder this many days after an unverified checkout attempt. Enter 0 to disable it.
  • All Pages Reminder After (Days) - send a reminder this many days after registration if still unverified. Enter 0 to disable it.
  • Resend Cooldown (Minutes) - the minimum wait before another verification email can be requested.

Account Lifecycle

These options automate actions against client accounts that remain unverified:
  • Checkout Auto-Inactivate After (Days) - set the account to 'Inactive' after this many unverified days following checkout. Enter 0 to disable it.
  • All Pages Auto-Inactivate After (Days) - set the account to 'Inactive' after this many unverified days following registration. Enter 0 to disable it.
  • Checkout Auto-Terminate After (Days) - permanently remove the client and all WHMCS data after this many unverified days following checkout. Enter 0 to disable it.
  • All Pages Auto-Terminate After (Days) - permanently remove the client and all WHMCS data after this many unverified days following registration. Enter 0 to disable it.
  • Auto-Delete Unverified Accounts - enable automatic cleanup of unverified accounts without active orders.
  • Auto-Delete After (Days) - define the delay after Auto-Terminate before an eligible account is closed.

Important: Auto-Terminate actions are permanent and irreversible and may remove the client account together with all related WHMCS data. Review these settings carefully before enabling them in production.


Rate Limiting & Anti-Fraud

  • Rate Limit: Max Attempts - the maximum attempts allowed within the configured window.
  • Rate Limit: Window (Minutes) - the rolling period used to count verification attempts.
  • Auto-Ban After Failed Attempts - automatically block the related email address and IP address after this many failures. Enter 0 to disable it.
  • Auto-Ban Window (Minutes) - the rolling period used to count failed attempts for automatic bans.


CAPTCHA

  • CAPTCHA Enabled - require a CAPTCHA challenge on verification and resend forms.
  • CAPTCHA Provider - choose:
    • Built-In (Arithmetic Challenge) - requires no external account.
    • reCAPTCHA V3 - requires a Google site key and secret key.
    • Cloudflare Turnstile - requires a Cloudflare site key and secret key.

When an external provider is selected, configure the corresponding 'Site Key' and 'Secret Key'. For reCAPTCHA V3, also set the 'Minimum Score' between 0 and 1; lower scores indicate traffic more likely to be automated.

Client Area

When verification is required, the client sees the 'Email Verification' page with the account email address.

The exact form depends on the selected delivery and display options. In the example below, a verification link has already been sent and the client can press 'Resend' if it did not arrive or expired.

File:AFEV 10.png
The available flows are:
  • Clickable Link - open the link received by email.
  • Code To Type In - enter the email address and code in the verification form.
  • Inline Form - display the form directly on the page.
  • Modal Popup - open the form in a modal window.

If CAPTCHA is enabled, the selected challenge is also shown. After successful verification, the client can continue to the restricted page or complete checkout.


Logs

The "Logs" tool makes monitoring and managing module activity records simple and efficient. It provides options to categorize, filter and view detailed entries, giving you control over the logs.

For detailed guidance, check its dedicated article, available here.

File:AFEV 11.png

Tips

1. Test every verification flow before applying restrictions to all clients.

Use a test account to check the selected delivery method, display mode, email and redirect behavior.

2. Use reminders and account inactivation before enabling permanent account removal.

This gives legitimate clients additional time to complete verification and reduces the risk of unintended data loss.

3. Set a resend cooldown and reasonable rate limits.

These measures reduce repeated email requests while allowing legitimate clients to try again after a short wait.

4. Review the blocklist and logs regularly.

Check automatically created entries and repeated failures before removing a block or changing the anti-fraud thresholds.

Update Instructions

An essential guide to updating the module is available here.

Follow every step carefully to prevent data loss or other unexpected issues.

Upgrade Guide

Looking for greater flexibility, custom modifications and unrestricted access to the source code?

Choose the Open Source version of Anti-Fraud & Email Verification For WHMCS to receive these benefits together with prioritized support services.

Press 'Get Source Code' or 'Upgrade To Lifetime' on the product page in our client area to complete the upgrade, with a dedicated discount already applied.
Follow the comprehensive guide for the complete transition process.

Common Problems

1. The client does not receive the verification email.

Check the module and WHMCS mail logs, verify the mail configuration and ask the client to check the spam folder. Wait until the 'Resend Cooldown' ends before trying again.

2. The verification link or code is rejected.

The verification details may have expired, already been used or may not match the pending record. Request a new message and use the newest link or code within its validity period.

3. The client cannot request another verification email.

The resend cooldown or rate limit may have been reached. Wait until the relevant window ends or review the limits under 'Settings'.

4. A legitimate client cannot complete verification.

The client's email address, domain or IP address may be on the blocklist. Review 'Blocklist' and 'Logs', then remove the entry only after confirming the request is legitimate.

5. External CAPTCHA verification fails.

Confirm that the site and secret keys are correct and assigned to the WHMCS domain. For reCAPTCHA V3, also review the minimum score.


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