Zendesk For WHMCS - Revision history

Karolina: /* Generate Zendesk API Token */

2026-03-16T08:48:50Z

‎Generate Zendesk API Token

Karolina at 12:08, 13 March 2026

2026-03-13T12:08:32Z

Karolina: /* OAuth Authorization */

2026-03-13T10:25:57Z

‎OAuth Authorization

Karolina at 08:28, 13 March 2026

2026-03-13T08:28:27Z

Show changes

Karolina at 11:16, 12 March 2026

2026-03-12T11:16:18Z

Karolina: /* Activation */

2026-02-18T12:08:15Z

‎Activation

Karolina: /* Installation */

2026-02-18T12:08:01Z

‎Installation

Karolina: /* About Zendesk For WHMCS */

2026-02-18T12:07:21Z

‎About Zendesk For WHMCS

Karolina: /* About Zendesk For WHMCS */

2025-05-15T11:52:09Z

‎About Zendesk For WHMCS

Karolina: /* About Zendesk For WHMCS */

2025-04-24T07:48:30Z

‎About Zendesk For WHMCS

@@ Line 284: / Line 284: @@
 |}
 {|
-|style="padding: 0px 0px 15px 15px;"|Go to '' 'Admin Center' '' → '' 'Apps and integrations' '' → '' 'APIs' '' → '' 'Zendesk API'.'' There, in the '' 'Settings' '' section find '' 'Token access' ''  and enable it.<br />
+|style="padding: 0px 0px 15px 15px;"|
-Add a new token or use an existing one if you already created it.<br/>
+* Go to '' 'Admin Center' '' → '' 'Apps and integrations' '' → '' 'APIs' '' → '' 'API tokens'.''
 '' '''Important:''' Make sure to copy and store this token. It won't be shown again after you click 'Save' or leave this page.<br/>You will also need it in a moment to complete the configuration of the module.''

@@ Line 1: / Line 1: @@
 <meta name="keywords" content="zendesk for whmcs, whmcs zendesk configuration, whmcs zendesk management, whmcs zendesk installation, whmcs zendesk common problems, about whmcs zendesk, whmcs zendesk documentation, whmcs zendesk faq, whmcs zendesk help, whmcs zendesk guide, whmcs zendesk wiki, whmcs zendesk tutorial, whmcs zendesk tips, whmcs zendesk wiki"></meta>
 <meta name="description" content="ModulesGarden Wiki Contains All The Information You Need About The Zendesk For WHMCS Module."></meta>
 =About [http://www.modulesgarden.com/products/whmcs/zendesk/features Zendesk For WHMCS]=

@@ Line 323: / Line 323: @@
 |style="padding: 10px 0px 15px 15px;"|Select '''OAuth''' if you want to authorize the integration using Zendesk OAuth authentication. <br/> OAuth provides a secure authentication flow where credentials are not stored directly in the module.<br/>
 Required Fields:
-*'''Client ID''' - Enter the Client ID generated in the Zendesk Admin Center for your OAuth application.
+*'''Client ID''' - Enter the Client ID (Identifier) generated in the Zendesk Admin Center for your OAuth application.
-* '''Client Secret''' - Enter the Client Secret assigned to your OAuth application in Zendesk.
+* '''Client Secret''' - Enter the Client Secret assigned to your OAuth application in Zendesk. <br/>
 |}
 {|

@@ Line 1: / Line 1: @@
 <meta name="keywords" content="zendesk for whmcs, whmcs zendesk configuration, whmcs zendesk management, whmcs zendesk installation, whmcs zendesk common problems, about whmcs zendesk, whmcs zendesk documentation, whmcs zendesk faq, whmcs zendesk help, whmcs zendesk guide, whmcs zendesk wiki, whmcs zendesk tutorial, whmcs zendesk tips, whmcs zendesk wiki"></meta>
 <meta name="description" content="ModulesGarden Wiki Contains All The Information You Need About The Zendesk For WHMCS Module."></meta>
 =About [http://www.modulesgarden.com/products/whmcs/zendesk/features Zendesk For WHMCS]=

@@ Line 222: / Line 222: @@
 ==Activation==
 {|
-|style="padding: 10px 0px 15px 15px;"|'''7. Now, you have to activate the module in your WHMCS system.'''<br />
+|style="padding: 10px 0px 15px 15px;"|'''6. Now, you have to activate the module in your WHMCS system.'''<br />
 Log in to your WHMCS admin area and proceed to '' 'Setup' '' → '' 'Addon Modules'. ''<br />
 Afterward, find '' 'Zendesk' '' and press the '' 'Activate' '' button.
@@ Line 230: / Line 230: @@
 |}
 {|
-|style="padding: 0px 0px 15px 15px;"|'''8. In the next step, you need to permit access to this module.'''<br />
+|style="padding: 0px 0px 15px 15px;"|'''7. In the next step, you need to permit access to this module.'''<br />
 To do so, click on the '' 'Configure' '' button, tick checkboxes to assign desired admin roles.
 |}
@@ Line 237: / Line 237: @@
 |}
 {|
-|style="padding: 0px 0px 30px 15px;"|'''9. You have just successfully installed Zendesk For WHMCS!'''
+|style="padding: 0px 0px 30px 15px;"|'''8. You have just successfully installed Zendesk For WHMCS!'''
 |}

@@ Line 192: / Line 192: @@
 |}
 {|
-|style="padding: 0px 0px 15px 15px;"|'''2. In the downloaded file you might find one or two packages that support different PHP versions.'''<br/>
+|style="padding: 0px 0px 15px 15px;"|'''2. Extract the package and upload its content into the main WHMCS directory. <br/>
-In the most recent versions of the module, you will find only one package that supports PHP 7.4 and later.<br/> <!--  If you need a package for the previous versions of PHP, please [https://www.modulesgarden.com/support/ticket/general-support contact our support]. -->
-|}
-{|
-|style="padding: 0px 0px 20px 25px;"|[[File:PHP74_78.png]]
-|}
-<!--
-{|
-|style="padding: 0px 0px 15px 15px;"|'''Previous updates of the module may contain two packages dedicated to various PHP versions.'''<br/>
-The first one supports PHP 5.6 up to PHP 7.1, and the second one is addressed to PHP 7.2 up to PHP 7.4.<br/>
-'''''Note:''' Keep in mind that PHP versions 5.6 up to 7.1 are no longer officially supported and their security issues are not fixed or released anymore. Find more info [http://php.net/supported-versions.php here].''
-|}
-{|
-|style="padding: 0px 0px 20px 25px;"|[[File:PHP56_74.png]]
-|}
--->
-{|
-|style="padding: 0px 0px 10px 15px;"| <!-- '' '''Important''': This situation does not affect [https://www.modulesgarden.com/products/whmcs/zendesk#open-source-version '''the open source version'''] of this module which can be applied to any PHP from version 5.6 and later.''<br/>'' --> '''Note''': You can check the current PHP version in your WHMCS. To do so, proceed to ''' 'Utilities' → 'System' → 'PHP Info'.'''
-|}
-{|
-|style="padding: 0px 0px 15px 15px;"|'''3. Extract the package and upload its content into the main WHMCS directory. <br/>
 The content of the package to upload should look like this.
 |}
@@ Line 219: / Line 199: @@
 |}
 {|
-|style="padding: 0px 0px 15px 15px;"|'''4. When you install Zendesk For WHMCS for the first time you have to rename '' 'license_RENAME.php' '' file.'''<br />
+|style="padding: 0px 0px 15px 15px;"|'''3. When you install Zendesk For WHMCS for the first time you have to rename '' 'license_RENAME.php' '' file.'''<br />
 The file is located in '' 'modules/addons/Zendesk/license_RENAME.php'.'' Rename it from '' 'license_RENAME.php' '' to '' 'license.php'. ''
 |}
@@ Line 226: / Line 206: @@
 |}
 {|
-|style="padding: 0px 0px 15px 15px;"|'''5. In order to configure your license key, you have to edit the previously renamed '' 'license.php' file. '' '''<br />
+|style="padding: 0px 0px 15px 15px;"|'''4. In order to configure your license key, you have to edit the previously renamed '' 'license.php' file. '' '''<br />
 Enter your license key between quotation marks as presented on the following screen. You can find your license key in our client area → '' 'My Products'. ''
 |}
@@ Line 233: / Line 213: @@
 |}
 {|
-|style="padding: 0px 0px 15px 15px;"|'''6. Now, set up the  '' 'storage' '' folder as recursively writable.'''<br />
+|style="padding: 0px 0px 15px 15px;"|'''5. Now, set up the  '' 'storage' '' folder as recursively writable.'''<br />
 This folder is available at '' 'your_whmcs/modules/addons/Zendesk/'.''
 |}

@@ Line 164: / Line 164: @@
 |}
 {|
-|style="padding: 0px 0px 0px 30px;"|✔ Supports PHP 8.3 Back To PHP 8.1
+|style="padding: 0px 0px 0px 30px;"|✔ Supports PHP 8.3 Back To PHP 8.2
 |}
 {|
-|style="padding: 0px 0px 0px 30px;"|✔ Supports WHMCS Themes "Six" And "Twenty-One"
+|style="padding: 0px 0px 0px 30px;"|✔ Supports WHMCS Themes "Six", "Twenty-One" And "Nexus"
 |}
 {|
-|style="padding: 0px 0px 0px 30px;"|✔ Supports WHMCS V8.13 Back To WHMCS V8.10
+|style="padding: 0px 0px 0px 30px;"|✔ Supports WHMCS V9.X Back To WHMCS V8.10
 |}
 {|

@@ Line 158: / Line 158: @@
 |}
 {|
-|style="padding: 0px 0px 0px 30px;"|✔ Fully Integrated With Lagom WHMCS Client Theme
+|style="padding: 0px 0px 0px 30px;"|✔ Fully Integrated With [https://lagom.rsstudio.net/extensions/whmcs-modules-integration/zendesk-by-modulesgarden/ Lagom WHMCS Client Theme]
 |}
 {|